I called and spoke w a customer service person who was professional and friendly, answered my questions and addressed my concern about shipping 4 glass bottles of juice. They arrived promptly, no bre... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I had a great experience with this shop. I had a question after placing my order, and it was answered quickly and helpfully. My order arrived very well packaged, with ice packs to keep everything fres... Voir plus
L'entreprise a répondu
One of the worst shopping experiences of my lifetime. I bought several items at the beginning of July and spent about $120. Five days later, a jar of pickled mushrooms broke in the box while in transi... Voir plus
L'entreprise a répondu
This is my second time ordering with Gostockup. Twice a few items were missing but refunded so no issues there, I just wish that if an item isn't available it should be also reflected on the website.... Voir plus
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3,9
Bien
58 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Спасибо
Спасибо, все во время, точно по списку. Отлично упаковано, так что могло простоять ещё долго на улице.
1 août 2026
Avis spontané
Réponse de Gostockup
Здравствуйте, Анатолий!
Спасибо за ваш отзыв! Мы рады, что заказ прибыл вовремя и без каких-либо проблем.
Благодарим вас за выбор GoStockUp!
С уважением,
GoStockUp Team
I had a great experience with this…
I had a great experience with this shop. I had a question after placing my order, and it was answered quickly and helpfully. My order arrived very well packaged, with ice packs to keep everything fresh, which I really appreciated. The service was excellent from start to finish, and I'm very happy with my purchase. I highly recommend this shop and would definitely buy from them again
29 juillet 2026
Avis spontané
Réponse de Gostockup
Hi,
Thank you very much for your kind review and recommendation!
We’re glad we could answer your question quickly and that your order arrived fresh and without any issues. We truly appreciate your business and look forward to serving you again.
Please feel free to contact us anytime if you have any questions or concerns!
Best regards,
GoStockUp Team
I called and spoke w a customer service…
I called and spoke w a customer service person who was professional and friendly, answered my questions and addressed my concern about shipping 4 glass bottles of juice. They arrived promptly, no breakage, top quality product.
Highly recommend
22 juillet 2026
Avis spontané
Réponse de Gostockup
Hi Leslie,
Thank you so much for your kind review and for choosing GoStockUp!
We’re glad your order arrived promptly and safely.
Please feel free to contact us again if you have any questions or concerns!
Best regards,
GoStockUp Team
One of the worst shopping experiences…
One of the worst shopping experiences of my lifetime. I bought several items at the beginning of July and spent about $120. Five days later, a jar of pickled mushrooms broke in the box while in transit. The whole order went back to the seller. They were emailed and said they were going to reship the order less the mushrooms. They had not shipped. Next, I got an email saying they were out of some other items and they would be refunded. Finally, they shipped out the order and insufficiently packed some salmon roe (the most expensive item). My order was received at the end of the month. The dry ice had evaporated, and the pack containing the roe was warm. I contacted them, wanting a refund, and they refused. Overall, their customer service was horrible; items were missing, the delivery time was too long, and after all that, they refused to give me a refund for something that was clearly their fault. I would never do business with this company again.
29 juillet 2026
Avis spontané
Réponse de Gostockup
Hi Thomas,
We’re very sorry that your experience was so frustrating. The original shipment was returned after a jar broke in transit, and we sincerely apologize for the additional delays and unavailable items that followed.
The replacement order was shipped using FedEx Ground, the shipping method selected at checkout. Ground service has a longer and less predictable transit time, which unfortunately contributed to the delay. Perishable products are packed with dry ice, but dry ice naturally evaporates during transit and may be fully gone by the time a package arrives.
During hot weather, we always recommend FedEx Overnight when ordering expensive perishable items, as it significantly reduces transit time and the risk of temperature-related issues.
We understand your disappointment regarding the salmon roe. However, under these conditions, we were unable to issue a refund.
We’re sorry again for the inconvenience, and thank you for your understanding.
Best regards,
GoStockUp Team
Réponse de Gostockup
Hi Cicilia,
Thank you for the wonderful review! We’re delighted that you enjoyed the borscht and hope you order from us again soon!
Best regards,
GoStockUp Team
Products are good quality
Products are good quality, fast delivery. Very happy with my order. Thank you!
23 juillet 2026
Avis spontané
Réponse de Gostockup
Hi,
Thank you so much for your kind review! We’re very happy to hear that you enjoyed the quality of our products and that your order arrived quickly.
We truly appreciate your support and look forward to serving you again!
Best regards,
GoStockUp Team
We had a very disappointing experience
We had a very disappointing experience. Our order with perishable items arrived 40+ hours after it was shipped despite company’s commitment for FedEx overnight delivery of perishable items. As a result the order arrived damaged with ice packs completely useless inside the container. All the perishable items were damaged and even warm to touch. When we contacted the company and gave them an opportunity to make things right, they assumed no responsibility for what happened and for delivery issues. Disappointing response and we are not coming back. Poor client service. If you are considering to order perishable items, be careful.
16 juillet 2026
Avis spontané
Réponse de Gostockup
Hi Natalie,
We’re very sorry to hear about your experience and completely understand how disappointing it was to receive your perishable items in this condition.
We take great care when preparing and packing perishable orders for shipment. Unfortunately, in this case, the delay occurred while the package was in the carrier’s possession and was outside of our control. We sincerely regret that this affected the condition of your order and left you disappointed with your experience.
We truly value our customers and are actively working to expand our shipping options to provide a more reliable and convenient delivery experience.
If you wish to share any additional details, please feel free to contact our support team at customerservice@gostockup.com
Best regards,
GoStockUp Team
Great service
Great service! Everything wen smoothly, reasonable shipping charges. Will keep shopping here and hope the experience will not change.
15 juillet 2026
Avis spontané
Réponse de Gostockup
Hi Pavel,
Thank you so much for your kind review! We’re very happy to hear that everything went smoothly and that you had a great experience with us.
We truly appreciate your support and look forward to serving you again. We’ll keep working hard to make sure your future experiences are just as positive!
Best regards,
GoStockUp Team
I’m very pleased with everything
I’m very pleased with everything. Package was delivered fast, glass jars were neatly wrapped in a bubble wrap, so nothing got ruined. Waffles cakes were in a separate box, and wrapped to perfection. No complaints at all. Love your prices as well. Will recommend you to my friends and family. Nice job guys!
10 juillet 2026
Avis spontané
Réponse de Gostockup
Hi Liliya,
Thank you so much for your wonderful review! We’re very happy to hear that your order arrived quickly and that everything was carefully packed and arrived in perfect condition.
We truly appreciate your kind words about our prices and packaging, and especially your recommendation to friends and family. Your support means a lot to our team, and we look forward to serving you again!
Best regards,
GoStockUp Team
I was happy to see the products arrived…and nothing was damaged!
I was happy to see the products arrived so fast and everything was in great shape! No damage to anything at all! I will definitely be ordering again! I can't find this kind of food anywhere around here where I live. So thank you for making this wonderful food available for us who enjoy it so much!
11 juillet 2026
Avis spontané
Réponse de Gostockup
Hi Sharon,
Thank you so much for your wonderful review! We’re very happy to hear that your order arrived quickly and everything was in great condition.
It means a lot to us to know that we can make these products accessible when they’re difficult to find locally. We truly appreciate your support and look forward to your next order!
Best regards,
GoStockUp Team
This is my second time ordering with…
This is my second time ordering with Gostockup. Twice a few items were missing but refunded so no issues there, I just wish that if an item isn't available it should be also reflected on the website. I will definitely order in the future. Thank you
9 juillet 2026
Avis spontané
Réponse de Gostockup
Hi Stanislav,
Thank you for ordering with us again and for sharing your feedback! We’re glad the missing items were resolved, and we completely understand your point about keeping website availability as accurate as possible. We’re continuously working to improve this.
We truly appreciate your understanding and your continued support, and we look forward to serving you again!
Best regards,
GoStockUp Team
Arrived spoiled
Arrived spoiled, clearly don’t care about customers, shipping was 3,5 day in summer heat is too much. $32 dollar caviar to the garbage. Bread order unlabeled and soaked in water.
6 juillet 2026
Avis spontané
Réponse de Gostockup
Hi Victor,
We’re very sorry to hear about your experience. We understand how disappointing it is to receive your order in this condition.
We take great care when preparing and packing perishable orders. Unfortunately, carrier delays combined with extremely hot weather can affect packages while they are in transit, which is outside of our control. We are actively working to expand our shipping options to provide a more reliable delivery experience.
If you wish to share more details about your order, please contact our support team at customerservice@gostockup.com
Best regards,
GoStockUp Team
I am very pleased to say that I totally…
I am very pleased to say that I totally love the GoStockUp products and services.
Really good food at a fair price along with a fast shipping and delivery.
The packaging is very well and everything comes from New York to California in a very good shape.
Again, I love European food quality and products. My wife really likes the organic honey and everything we bought from there.
I will definitely recommend everyone to try, you won’t be disappointed.
I will order more items soon.
Thank you GoStockUp!
3 juillet 2026
Avis spontané
Réponse de Gostockup
Hi Ciprian,
Thank you so much for your wonderful review and recommendation! We’re delighted to hear that you and your wife have been enjoying our products and that your orders have arrived in California quickly and in great condition.
It means a lot to our entire team to know that you appreciate the quality, selection, pricing, and care we put into packaging every order. We truly appreciate your support and look forward to preparing your next order!
Best regards,
GoStockUp Team
Everything arrived great
Everything arrived great and everything was delicious that I've had so far. It's everything that I wanted. I will order again from this company
27 juin 2026
Avis spontané
Réponse de Gostockup
Hi John,
Thank you so much for your kind review! We’re very happy to hear that everything arrived in great condition and that you’ve been enjoying your products.
We truly appreciate your support and are glad we could provide exactly what you were looking for. We look forward to serving you again soon!
Best regards,
GoStockUp Team
The products are really great
The products are really great. Customer service needs work. A little internal housekeeping is in order.
29 juin 2026
Avis spontané
Réponse de Gostockup
Hi Don,
Thank you for your feedback and for your kind words about our products. We’re sorry to hear that your experience with our customer service did not meet your expectations.
We take feedback like this seriously and are continuously working to improve both our service and internal processes. If you wish to share more details about your experience, please contact us at customerservice@gostockup.com
Best regards,
GoStockUp Team
First Order
My first experience with Gostockup was positive. The communication about the placed order was timely. I immediately got a refund for the item that turned out to be out of stock. The FedEx delivery was planned within two days. But in reality, it was three. I was worried because I ordered perishable items. The dry ice the company added to the package melted, and some of my goods were in the water, but thankfully nothing was damaged. All tasted just fine. Products are mostly good. Some of them turned out to be a bit closer to the expiration date and were very dry. However, I am pleased.
27 juin 2026
Avis spontané
Réponse de Gostockup
Hi,
Thank you for taking the time to share such detailed feedback. We’re glad to hear that your overall first experience with us was positive and that your order arrived safely and tasted great.
We also appreciate your comments regarding the delivery time, packaging, and product freshness. Feedback like yours helps us identify where we can improve, and we are continuously working to make our customers’ experience better.
We truly appreciate your support and hope to serve you again soon!
Best regards,
GoStockUp Team
Top Service
I've placed several orders in 2025-26 and have been completely satisfied each time, with the latest delivery being quite fast, all items wonderfully packaged and in stock as indicated on the website. Keep up the great service.
18 juin 2026
Avis spontané
I bought "marinated porcini…
I bought "marinated porcini mushrooms"—or rather, what the label claimed were porcini mushrooms—at this store. When I got home, I discovered that the mushrooms had absolutely nothing to do with porcini; it was a complete scam. When I contacted them to demand a refund, I was told that refunds are only issued for online purchases, and they refused to provide the owners' contact details or answer the phone. Furthermore, the store charges three separate taxes—New York State tax, a Nassau County tax, and some other Nassau County Transit District tax—which is completely illegal on food products!!!
Beware of shopping at this store!!!
4 juin 2026
Avis spontané
Great, hassle-free experience
I was looking for a particular item which I managed to find at Gostockup. The shipping was in the form of local delivery for me and it took a few days for the items to arrive. I was in no rush so all was well. They delivered the items nicely packed and right to my apartment door. I will certainly place an order with them again.
29 mai 2026
Avis spontané
was looking for a Lovare tea
was looking for a Lovare tea at a decent price and found it and so much more, shipping was a very fair and it came so quickly. I will keep buying from Go stock Up as long as they continue shipping to Texas. Love the tea selections at unbelievable prices. Told all my tea friends about this store. such a great find....
1 juin 2026
Avis spontané
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