Superscript Avis 

3 361
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience again with Superscript. Continuing to impress so far! Great call a few days ago that was fast, friendly and helpful. Exemplary customer service. Call with Chloe Garrett who was t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kevin K helped us from start to finish and went above and beyond. When no one else could find a way to get us the insurance we needed, Kevin kept working on it and made it happen. We’re really gratefu... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I tried to get Pi An Pl insurance, answered the questions and paid, then on the policy saw no Pi insurance called in to enquire, and the lady (Lucy i believe) said that for certain occupations it ju... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Straight forward and pain free service. From arranging initial cover to cancelling my policy the experience was fantastic. Would highly recommend and use them again when required.

À propos de l'entreprise

  1. Agence d'assurance
  2. aussi dans
  3. Compagnie d'assurance
  4. Compagnie d'assurance aux entreprises
  5. Compagnie d'assurance commerciale
  6. Compagnie d'assurance de responsabilité
  7. Courtier d'assurances

Écrit par l'entreprise

Insurance should be a smooth ride, not a hop, skip and a jump. That's where we come in. We’re Superscript, an insurance broker for small businesses, landlords and high-growth tech firms. We offer advisory and broking services for businesses facing complex risks, alongside an intuitive online platform where you can buy and manage your insurance in minutes.

Insurance for businesses big, little and bold.

Écrit par l'entreprise

No to cookie-cutter cover
When it comes to insurance, there’s no such thing as ‘one size fits all’. Our cover is tailored to you and can be adapted to meet your evolving risks.
Yes to five-star service
An in-house claims team, UK-based customer support, and specialist brokers who are truly experts in their fields.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(3 361)

237 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I would like to express my sincere…

I would like to express my sincere appreciation to Kevin K for the outstanding support and service he provided. He took the time to thoroughly review all the policies I required, ensuring that everything was clearly explained and that I fully understood my options.

Kevin demonstrated exceptional professionalism, patience, and in-depth knowledge throughout the process. His commitment to providing excellent customer service was evident, and he made the entire experience smooth and reassuring.

I would highly recommend Kevin to anyone within my professional network seeking expert guidance and support. He is highly knowledgeable, dedicated, and truly excellent at what he does.

Thank you, Kevin, for your outstanding service and professionalism.

Paul Tumwine
CEO, Pathways

9 octobre 2026
Avis spontané
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Réponse de Superscript

Thanks for your lovely comments, Paul. We'll be sure to pass them on to Kevin.

Noté 5 sur 5 étoiles

Sunny was extremely helpful in taling…

Sunny was extremely helpful in talking us through all the details and providing various quotes for various covers we looked at. Thanks Sunny

7 octobre 2026
Avis spontané
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Réponse de Superscript

Thanks for your lovely comments. We'll be sure to pass them on to Sunny.

Noté 4 sur 5 étoiles

Great pricing website

Great pricing website, easy to navigate
Only issue is never answering the phone
But a lady called chloe sorted my query out very quickly via email
Overall very pleased

5 octobre 2026
Avis spontané
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Réponse de Superscript

Thanks for the awesome review, Steve!

We look forward to turning this into 5 stars, and will pass your comments to Chloe.

Noté 5 sur 5 étoiles

I needed to be moved on to a different…

I needed to be moved on to a different insurance company. Superscript were able to do it all in one phone call. And they took into account when my previous insurance runs out so I will get continuous cover.

1 octobre 2026
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Réponse de Superscript

We're so pleased to have helped, Gemma!

Noté 5 sur 5 étoiles

Shavin was great and super kind and…

Shavin was great and super kind and helpful with getting my Management Liability policy set up. Quality customer service. Highly recommend!

2 octobre 2026
Avis spontané
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Réponse de Superscript

Thanks for your lovely comments. We'll be sure to pass them on to Shavin.

Noté 4 sur 5 étoiles

It was very prolonged but we got there…

It was very prolonged but we got there eventually

21 septembre 2026
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Réponse de Superscript

Thanks for being an amazing customer, Mr Calpin!

Feedback is a gift, so if there is anything we can do to bring your review up to 5 stars, please let us know.

Cheers,
The Superscript Team

Noté 4 sur 5 étoiles

I have been using Superscript since…

I have been using Superscript since 2022 and i have not had any issues with them.

Their customer service is great.

28 septembre 2026
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Réponse de Superscript

Glad to hear you've had a great experience, Michele!

Feedback is a gift, and we're all ears! If there's anything we can do to bring your review up to 5 stars, please let us know.

Thanks,
The Superscript Team

Noté 1 sur 5 étoiles

Rubbish customer service

Rubbish customer service. Communications very unclear. They're fine until suddenly you need something and realise it's actually not fine at all.

25 septembre 2026
Avis spontané
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Réponse de Superscript

Hi Anna,

Thank you for taking the time to leave a review.

We're really sorry to hear about your experience.

We understand that one of our Customer Success team has now been in touch to support you with your query.

If there’s anything else we can support you with, please give our team a call on 0333 772 0759.

Thanks,
The Superscript Team

Noté 5 sur 5 étoiles

Kevin Kanda was an absolute legend

Kevin Kanda was an absolute legend from start to finish.
I had a slightly awkward insurance requirement involving expensive business equipment and an upcoming trip to Australia, and Kevin really went out of his way to find something that actually worked for me. He took the time to understand what I needed, checked specific points with the underwriters, answered my questions properly, and made the whole process feel very personal rather than just transactional. I really appreciated how helpful, responsive and straightforward he was throughout. We also had a laugh too.

I’d happily recommend Kevin to anyone looking for insurance who wants someone who will actually listen and try to help rather than just read from a script. Top bloke and a credit to the company.

25 septembre 2026
Avis spontané
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Réponse de Superscript

Thanks for your lovely comments, Liam. We'll be sure to pass them on to Kevin.

Noté 5 sur 5 étoiles

Really pleased with Superscript

Really pleased with Superscript. The whole process was straightforward and easy to understand, and I managed to get the cover I needed for my window cleaning business without any hassle. Everything was clearly explained and the price was reasonable. Great service and I’d happily recommend them to other small businesses and tradespeople.

16 septembre 2026
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Réponse de Superscript

Your review has made our day, Ben — thanks for taking the time!

Noté 1 sur 5 étoiles

Unauthorised payment taken

took payment from me without my permission. I was with these for a year and thats all I intended to be with them. No email received about renewals. I have emailed for a refund of the payment and no response received. I WANT MY MONEY BACK OTHERWISE WILL BE TAKING THIS FURTHER. This review wont be removed until I receive my refund.

22 septembre 2026
Avis spontané
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Réponse de Superscript

Hi Mohsin,

Thank you for your feedback.

We're really sorry to hear about your experience.

A member of our Customer Success team has since been in touch to resolve your query.

Take care,
The Superscript Team

Noté 5 sur 5 étoiles

Fast and easy service

Fast and easy service, would highly recommend

14 septembre 2026
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Réponse de Superscript

We're chuffed with your feedback, Sarah!

Noté 5 sur 5 étoiles

Shavin!

Shavin was fantastic in getting our insurance sorted at very short notice - he stayed online out of office hours and supported getting the cover we needed. Fantastic service!

21 septembre 2026
Avis spontané
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Réponse de Superscript

Thanks for your lovely comments. We'll be sure to pass them on to Shavin.

Noté 1 sur 5 étoiles

Support team never replied to my…

Support team never replied to my questions

18 septembre 2026
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Réponse de Superscript

Hi Irene,

Thank you for taking the time to leave a review.

We're really sorry to hear about your experience.

One of our Customer Success team has tried to reach out to you but we've not been able to connect.

We'll try to get hold of you again tomorrow, or you can give one of our friendly team a call on 0333 772 0759.

Thanks,
The Superscript Team

Noté 5 sur 5 étoiles

Very good services offered

Very good services offered. Very easy to navigate the website. Great value for money as well. Would definitely recommend.

11 septembre 2026
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Réponse de Superscript

Thanks so much for your kind words, Barrie!

Noté 5 sur 5 étoiles

Friendly, kind and efficient!

Kevin K ensured a smooth process was taken place taking all the correct information I gave to him and with short time he was also able to give me a monthly subscription breakdown to ensure I was happy with my insurance to be set ahead. Friendly, kind and efficient thanks Kevin and superscript!

15 septembre 2026
Avis spontané
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Réponse de Superscript

Thanks for your lovely comments, Tommy. We'll be sure to pass them on to Kevin.

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