Great experience again with Superscript. Continuing to impress so far! Great call a few days ago that was fast, friendly and helpful. Exemplary customer service. Call with Chloe Garrett who was t... Voir plus
L'entreprise a répondu
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Great experience again with Superscript. Continuing to impress so far! Great call a few days ago that was fast, friendly and helpful. Exemplary customer service. Call with Chloe Garrett who was t... Voir plus
L'entreprise a répondu
Kevin K helped us from start to finish and went above and beyond. When no one else could find a way to get us the insurance we needed, Kevin kept working on it and made it happen. We’re really gratefu... Voir plus
L'entreprise a répondu
I tried to get Pi An Pl insurance, answered the questions and paid, then on the policy saw no Pi insurance called in to enquire, and the lady (Lucy i believe) said that for certain occupations it ju... Voir plus
L'entreprise a répondu
Straight forward and pain free service. From arranging initial cover to cancelling my policy the experience was fantastic. Would highly recommend and use them again when required.
Insurance should be a smooth ride, not a hop, skip and a jump. That's where we come in. We’re Superscript, an insurance broker for small businesses, landlords and high-growth tech firms. We offer advisory and broking services for businesses facing complex risks, alongside an intuitive online platform where you can buy and manage your insurance in minutes.
Écrit par l'entreprise
Level 3, 16 Eastcheap, EC3M 1BD, London, Royaume-Uni
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A répondu à 86 % de ses avis négatifs
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I would like to express my sincere appreciation to Kevin K for the outstanding support and service he provided. He took the time to thoroughly review all the policies I required, ensuring that everything was clearly explained and that I fully understood my options.
Kevin demonstrated exceptional professionalism, patience, and in-depth knowledge throughout the process. His commitment to providing excellent customer service was evident, and he made the entire experience smooth and reassuring.
I would highly recommend Kevin to anyone within my professional network seeking expert guidance and support. He is highly knowledgeable, dedicated, and truly excellent at what he does.
Thank you, Kevin, for your outstanding service and professionalism.
Paul Tumwine
CEO, Pathways

Réponse de Superscript
Sunny was extremely helpful in talking us through all the details and providing various quotes for various covers we looked at. Thanks Sunny

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Great pricing website, easy to navigate
Only issue is never answering the phone
But a lady called chloe sorted my query out very quickly via email
Overall very pleased

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I needed to be moved on to a different insurance company. Superscript were able to do it all in one phone call. And they took into account when my previous insurance runs out so I will get continuous cover.

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Shavin was great and super kind and helpful with getting my Management Liability policy set up. Quality customer service. Highly recommend!

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The staff was very supportive& explaintory with helping attitude.

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It was very prolonged but we got there eventually

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I have been using Superscript since 2022 and i have not had any issues with them.
Their customer service is great.

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Rubbish customer service. Communications very unclear. They're fine until suddenly you need something and realise it's actually not fine at all.

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Kevin Kanda was an absolute legend from start to finish.
I had a slightly awkward insurance requirement involving expensive business equipment and an upcoming trip to Australia, and Kevin really went out of his way to find something that actually worked for me. He took the time to understand what I needed, checked specific points with the underwriters, answered my questions properly, and made the whole process feel very personal rather than just transactional. I really appreciated how helpful, responsive and straightforward he was throughout. We also had a laugh too.
I’d happily recommend Kevin to anyone looking for insurance who wants someone who will actually listen and try to help rather than just read from a script. Top bloke and a credit to the company.

Réponse de Superscript
Really pleased with Superscript. The whole process was straightforward and easy to understand, and I managed to get the cover I needed for my window cleaning business without any hassle. Everything was clearly explained and the price was reasonable. Great service and I’d happily recommend them to other small businesses and tradespeople.

Réponse de Superscript
took payment from me without my permission. I was with these for a year and thats all I intended to be with them. No email received about renewals. I have emailed for a refund of the payment and no response received. I WANT MY MONEY BACK OTHERWISE WILL BE TAKING THIS FURTHER. This review wont be removed until I receive my refund.

Réponse de Superscript

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Shavin was fantastic in getting our insurance sorted at very short notice - he stayed online out of office hours and supported getting the cover we needed. Fantastic service!

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Very good services offered. Very easy to navigate the website. Great value for money as well. Would definitely recommend.

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Kevin K ensured a smooth process was taken place taking all the correct information I gave to him and with short time he was also able to give me a monthly subscription breakdown to ensure I was happy with my insurance to be set ahead. Friendly, kind and efficient thanks Kevin and superscript!

Réponse de Superscript
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