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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant service from the team at Gough Thorne solicitors, especially Hannah, for all her help and guidance during our recent home moving and buying experience. The process was done professionally a... Voir plus

Noté 5 sur 5 étoiles

Professional, quick and clear. I don’t need to say anymore as thats the experience I have received Jennifer’s team have been brilliant from start to finish. Jasmine and Johanna, who I dealt with... Voir plus

Noté 5 sur 5 étoiles

10/10 for superb service at Gough Thorne Solicitors. Andrew & his team have kept us in the loop throughout the process of purchasing our forever home. Level of service has been phenomenal. Thank y... Voir plus

Noté 5 sur 5 étoiles

If you are looking for a 10/10 solicitors for a house move then go with Gough Thorne Solicitors. From day one they have been fantastic, me and my partner completed the whole process and into our new... Voir plus

À propos de l'entreprise

  1. Avocat spécialisé dans le domaine du transfert des propriétés

Écrit par l'entreprise

Boutique Conveyancing Specialists based in Central Milton Keynes


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

719 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(719)

92 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Breath of fresh air

A speedy, reliable, straight to the point law firm, who do as they say. I have brought and sold many properties in the past and I have found solicitors to be slow, unresponsive and experience. Finding Gough Thorne has been a breath of fresh air and has given me confidence in the legal sector again.

From the start, I found the New Business Team to be informative, transparent and comprehensive in providing their quotation.

The team was excellent and very pleasant to get along with - no matter who in the team answered my calls. They were all willing to help answer any questions and provide updates. The purchase progressed quicker than any other law firm I have dealt with - I am shocked but they promised me a completion in 8 weeks and they delivered.

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from Gough Thorne

Excellent service from Gough Thorne LLP. As first-time buyers, we really appreciated their clear communication, professionalism, and efficiency throughout the process. They kept us updated every step of the way, responded quickly to queries, and helped ensure everything completed on time. We wouldn't hesitate to recommend them to anyone buying a home.

3 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Bad experience

Bad experience
If this company quotes you 1500 be prepared to pay 3000-4000 on completion
No discussions of extra fees, no notices. They just hit you with the bill on the last day or threaten to fail the completion

6 avril 2026
Avis spontané
Logo de Gough Thorne LLP

Réponse de Gough Thorne LLP

MISLEADING REVIEW.

We take all feedback seriously and have attempted to investigate the concerns raised. However, we have been unable to identify you as a client of our firm. The name provided on your Trustpilot profile does not match any records on our system, and the email address and telephone number supplied through Trustpilot are invalid.

Following your review, we requested further information so that we could look into the matter properly, but to date we have not received any details that would enable us to verify your identity or your experience with our business.

We are committed to providing a high standard of service to all of our clients, which is reflected in the many 5-star reviews we have received from verified customers. We would welcome the opportunity to investigate your concerns if you are genuinely a client of our firm. Please contact us directly with your full name and any relevant details so that we can assist you further.

Kind regards,

Gough Thorne

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. I completed my transaction within 9 weeks of instruction. Everyone from New Business to Teams were professional, responsive, and helpful. My fees were reasonable, especially given the complex nature of my purchase, and I always kept informed.

4 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Share Ownership Aborted Purchase

At the end of May 2026 I reluctantly pulled out the house purchase which had been ongoing since I first put the offer in, in November 2025.

I despaired of ever seeing a completion date.

My solicitors Gough Thorne were one of three solicitors involved in the transaction.
Words and phrases that spring to mind include “complacency” “lack of urgency” “incompetence” “failure to seek or consider customer expectation or requirements” “obfuscation” “being pedantic”

I cannot place the blame for this transaction failing entirely upon my solicitors as reading trustpilot I realise that Guinness homes probably bear the brunt of the blame given their very poor reviews on that platform.
At no time was I given the impression that my solicitors were working for me, and over time I gained the impression that they were seeking to maximise their fee through endless delay.

This property was a shared ownership property in this case 70%.

Shared ownership is supposed to be an easier way for a buyer to get on the property ladder however in practice, it seems to me to be an excuse for the parties involved to extend the process indefinitely.

I note the government is in the process of improving or reforming the leasehold system in this country however, being cynical (as a result of direct experience) I perceive what they are doing will be too little too late.

I cannot stress enough that if you see a property being offered for sale as a shared ownership you should avoid like the plague.

The state of the housebuying industry in this country is appalling and so many people seem allowed to get away with doing a bad job or no job at all.

Some of the blame for this mess should also be apportioned to my vendors solicitors who seemed incredibly slow at responding to enquiries however they were not my solicitors so I cannot accurately review them here, as I have had no direct contact.

The cost to me personally has been over 8 months of my life wasted in the expection that people would “do their jobs” and complete what to me appeared to be a straightforward transaction (the property was empty and I was a cash buyer), and over 1K in solicitors fees. Also, this was the 2nd time this particular property sale had fallen through. I can see why now.

1 juin 2026
Avis spontané
Logo de Gough Thorne LLP

Réponse de Gough Thorne LLP

Good evening

Thank you for your review.

We share your disappointment that this transaction did not proceed to completion, particularly given the considerable time and work invested by the team working on your matter.

Whilst we appreciate your frustration, we note that your review acknowledges that much of the delay arose from Guinness Homes and the seller's solicitors. Conveyancing transactions can only progress as quickly as the information and responses received from third parties, many of which are outside a buyer's solicitor's control.

In those circumstances, we do not consider a 1-star review of our service to be a fair reflection of the work undertaken on your behalf. We also reject the suggestion that delays were caused by an attempt to increase fees. Quite the opposite: had the matter completed, the firm would have received its full fee, and we therefore had every incentive to progress the transaction as quickly and efficiently as possible.

Throughout the matter, we worked diligently on your behalf and sought to move the transaction forward at every opportunity. Unfortunately, the delays that ultimately prevented completion arose from matters outside our control.

We are genuinely sorry that the purchase did not proceed and share your disappointment in that outcome. We would welcome the opportunity to work with you again in the future and to assist you in securing a successful purchase.

Kind regards

Gough Thorne

Noté 5 sur 5 étoiles

Efficient

Efficient, friendly and helpful. Kept me informed throughout the process of selling my home

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service

There was a problem with our recent house purchase, not of GT’s making.
The response to this and their solution was outstanding. Would thoroughly recommend.
R.S. - Maulden,Beds

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

I used Gough Thorne for the sale and purchase of properties. I had an amazing experience and my solicitor, Rakesh, was brilliant. There were a number of issues with the sale being a leasehold property and restrictions from the Letchworth Heritage Foundation, but with Rakesh's support and guidance, everything completed on time.
The fees were also very transparent and competitive.

15 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

Brilliant! Great communication from Sydney and Hannah making the process as smooth as possible

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Amazing service. Patient and friendly throughout the process. Hayad and Jagpal are simply incredible and are an asset to the team. Would recommend to anyone looking at buying or selling property.

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

A FIRST CLASS LAW FIRM

I have used this firm on several occasions and have always received an excellent service. Property transactions can be complex and stressful, but the team are professional, responsive, and proactive throughout the process.
Most recently, Johanna handled two property purchases for me and did an excellent job. She kept matters moving, communicated clearly and dealt with issues efficiently whenever they arose.
Vishal, the owner, is also always available if ever needed which provides real reassurance and demonstrates his commitment to client service. It is refreshing to deal with a firm where senior management remain accessible and genuinely interested in ensuring clients are looked after.
I would have no hesitation in recommending them to anyone looking for a reliable and professional property solicitor.

29 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

AVOID

AVOID - they add last minute fee’s with no prior notice these have been occurred and threaten your transaction if not paid.

Slow at updating you on progress.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I’m a repeat client to Gough Thorne

I’m a repeat client to Gough Thorne as my first experience was so good. The staff there couldn’t be more helpful and make the whole process effortless. Their attention to detail and professionalism are what brought me back, and should I require any form of conveyancing in the future I wouldn’t hesitate to use them again.

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

We recently used Gough Thorne LLP for commercial puchase

We recently used Gough Thorne LLP for our commercial property and were extremely pleased with the service they provided throughout the process.

Their prompt communication, professionalism, and expertise made what can often be a stressful experience feel smooth and straightforward. They kept us informed at every stage and were always quick to respond to any questions or concerns.

We are very happy with the service we received and would not hesitate to recommend Gough Thorne LLP to anyone looking for reliable and efficient legal support when purchasing a commercial property.

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

A huge thanks to all at GT for making…

A huge thanks to all at GT for making our dreams come true. It was a difficult sale and purchase but through no fault of GT. The chain was particularly long but the team handled our transaction with care and diligence.

Thanks to all involved.

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. Very reasonable costs given how much extra work was required. So quick despite thr hiccups. Kept up to date throughout. Highly recommend

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely Brilliant

I cannot recommend Vishal Sharma at Gough Thorne Solicitors enough. As first-time buyers of a Commercial Property , we were incredibly anxious, but they made the entire conveyancing process smooth and stress-free. They replied to emails almost instantly, answered all of our phone calls, and proactively chased the seller and Bankers solicitors to prevent delays in our chain. Most importantly, the final invoice matched their initial fee quote exactly, with zero hidden costs. Absolute 5-star

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I had an excellent experience with…

I had an excellent experience with Gough Thorne LLP during my recent house purchase.

A special thank you to Andrew's team and Manraj for their outstanding support throughout the entire process. Their professionalism, responsiveness, and attention to detail made what could have been a stressful experience much smoother and easier to manage.

Despite the tight timescales involved, they handled everything efficiently and helped complete the transaction in a remarkably short period of time. Communication was always clear and timely, and they were happy to answer any questions I had along the way.

I highly recommend Gough Thorne LLP to anyone looking for a reliable and professional conveyancing solicitor. Thank you again to Andrew, Manraj, and the whole team for their excellent service.

20 mai 2026
Avis spontané

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