Grace Removals Group - Melbourne Avis 

Thank you for moving a precious piece of furniture with care and courtesy, from my first inquiry to its delivery, including liaising with my representative interstate. I have used several different removalists over the last five years and I will be using Grace going forwards.

After looking at Google reviews, we decided to go for Grace and they haven't disappointed us. If anything, they've exceeded our expectations. Not only the consultant Matthew has been amazing, but also the rest of the staff we've dealt with and the movers they've partnered with at the destination. We've moved our home into a container literally to the opposite side of the world, and Grace has handled everything perfectly, for which we're truly grateful as it's such an important step in our lives.

We needed a valuable dining table moved from Melbourne to Newcastle. The whole experience from the first phone call to the final delivery, was fantastic; everyone was professional, friendly, helpful and exceeded our expectations. We will definitely use them again. Can’t recommend them enough.
Thank you Andrew Cunningham.

We sent a small sheet of our belongings from Melbourne to Wellington (collected September 19th 2022, delivered to new home in Wellington December 16th 2022).

Great communication initially. Loved having someone come out and help quote and discuss moving size amount needed.

One shipment was boxed and collected there was no communication from Grace however, which we assumed and expected but didn’t receive (was thinking we would get some updates of our shipment’s movements however this is not the case).

I contacted Grace early December to chase things up, was told they had attempted to email me several times recently with no response however I had not received anything from them. Once I had gotten in contract with them though they were excellent with filling up and responding to my emails and phone calls.

As I work in the International Logistics industry, I feel well qualified to give an opinion on the service we received. I am pleased to say that I am very happy with the service I received from Grace and their agents in London (Bonner). I have not yet travelled to the UK, so this review is written without me having received my goods, however I know that the shipment has arrived and is in storage and arrangements are already in place for delivery the day after I arrive in London. My enquires were always promptly and courteously handled and everyone was very willing to assist in anyway they could. A very good service thus far!

The actual pick up to storage to drop off in our new home interstate was seamless. The guys doing the hard manual work were all amazwith their attitude and stron work ethics.

From our first interaction with Grace we noticed how professional the company operated. We packed all our own items. We were very impressed how the guys who packed the containers to the guys who delivered, so careful with all our items. These six guys (3 in Melbourne & 3 in Brisbane) were a credit to the company. Nothing was too much trouble for them. We needed a reputable company to safely deliver our items from Melbourne to Queensland. Grace is the only company we would ever use.

I found them very helpful and courtious to deal with when both planning to use their service and once my removal was in progress. Although they had to change my delivery date due to weather events they were very helpful in accommodating a new date that fitted my needs.
The good were delivered in good condition and though some inconvenience was caused by a delay from scheduled delivery time they were most apologetic and the delivery guys were helpful and pleasant to deal with. I would use them again and recommend them to others

We had a great experience using Grace. They made everything very easy and took total control of the whole process. We will definitely be using Grace for our next move.

Using grace again for the second time in 12 months for a huge move - 5 bedroom house. Couldn’t rate them higher. The operations team and wonderful. So professional, polite and efficient.

From first contact with your Melbourne sales team to the follow up from your Brisbane office - this has been a friendly, efficient and worry-free experience.
I commend Grace Removals on the way your people are trained and appear to enjoy working for your company - it shows in their helpful attitude.
I would not hesitate to recommend Grace Removals to anyone contemplating an interstate move.

From start to finish Grace we’re fantastic they were so helpful I would definitely recommend them to anyone

Excellent, they went beyond to make sure my furniture arrived on time.

Really great experience right from the start. I was visited by a rep (Ross) and he worked out exactly what I needed and how to go about it. Other companies I contacted did not offer this service. On moving day the guys from Grace expertly packed every thing I had not.
I dropped my trailer off at the depot the day before.
Everything was delivered on time and in perfect condition to my home in Thailand. I would not hesitate to recommend Grace.

The Grace team was patient, polite, and professional throughout the entire process of shipping my items from Australia to the UK. They do all of this at a fantastic price BUT make sure you find out who is fulfilling the recipient of shipment on the other end, and if there are any additional charges.

I missed that part and have to spend a little more as the team who collects, processes, and delivers to the final destination is subcontracted by Grace, who won't know exactly how much is being charged for their part of the chain. I recommend Grace for shipping and would definitely use them again.

Absolutely fantastic service from start to finish - personable team that really wanted to look after our move.
Highly recommended and very grateful for the help they gave us - thank you team!

An excellent combination of professionalism and friendliness. Grace made my move as stress-free as possible. I've been using Grace since 1998 when they packed up and moved the entire contents of my house to Malaysia. I've also used them for an interstate move as well as a local move and long term storage. I always choose Grace for the peace of mind which far outweighs saving a few dollars with other companies.

Great service, did what they said they would when they said they would, gear all arrived in good shape..nothing more to say.

When Grace came to our home to pack and load our household items for shipment to Queensland they told us to relax and not to worry they would take care of everything and they were absolutely right it was a very relaxing experience they were great. Moving could be quite nerve racking but not with Grace. When our furniture and items were delivered to our new home in Queensland by Grace in Burleigh Heads it was the same relaxing experience the were amazing too. Very experienced and nice people couldn’t do enough for you including the office management people. I would recommend Grace Removals to everyone for a great experience.

Very professional service. Removalist were efficient and quick. Items were delivered on time and the car pick up and drop off was very well organised and went without any problems.
Five stars !