Grand Ivy Avis 

Please do not deposit to this casino it is a scam company,they take your deposits and if you ever try to withdrawal they will suspend your account for no reason,disgusting!!

Paid me after 72hrs.
Had some wins and they paid out the next day.
Managed to win £5k, and now they are asking for verification which I sent but now 48 hrs on top of the hours I’ve already waited. Other casinos verify with in 10 mins. Not a very fun experience at all. So slow!

Painful withdrawal service they hope you give up and carry on playing. Other bookies allow you to just pay back into the card you signed up with. Very suspect

As a new customer to this gambling website I was shocked by their practices . FLATLY REFUSE TO REFUND FOR NON RUNNERS ,
IMHO Website is slow and not fit for purpose ,
' customer service ' are almost impossible to get any sense out of ( I think they play dumb so that you lose interest and go away ) and in my experience RUDE/UNRESPONSIVE to the paying customer .
If you are serious about your betting and want a fair go at it, DO NOT , DO NOT , DO NOT gamble on this site .
It goes without saying that they will not see another penny from me.
EVEN DIK TURPIN WORE A MASK !!!

If I could give 0 stars then I would. Absolutely horrendous customer service with very delayed emails and a live chat that simply does not work. Your welcome offer won’t work even after doing everything that is required from you! I seriously wished I looked at the rest of these reviews before depositing my money with Grand Ivy. Such a terrible experience. SCAM

Stay away from this casino all dead spins

Scam!avoid!you lose you money!never win with this rubbish!never!no contact no nothing!

I have nothing but good reports. Bonus’s, live play all was very good. Deposited over a week £400 and with drew intermittently £400,£450 and £450 each paid the very next day. Tbh up £900 for the week is not not a bad week.

Signed up few months ago, withdrawals were fast payouts. Than all of sudden I got restricted from any bonuses and the withdrawal times seemed to be longer. After another month if playing I noticed they allowed me to have bonuses again but now the withdrawals take longer than a day to be processed. Really bad site for withdrawal payouts, if you want fast. Do not use this site

Another absolute toilet of a casino based in the UK.50 quid straight through without even a tease on anything.I put 50 on one casino and nothing and this one and its just so depressing knowing youve been had.I dont know how they get away with it.The gambling commission is just another broken institution in this country because ive seen people play a lot of these UK based casinos and ive plyed them also and there just an absolute rippoff in my opinion.This companies name is white hat gaming so you know to avoid any of there horrendous cash grabs because there not casinos.You have a slight chance at a casino.

500 pound on 5 pound spin not one scatter and the wins i did get was 15 pound after 200 pound this site is honestly a joke I get you can't always win but 500 on 5 pound spin and you win nothing is a joke if you like just throwing your money away this is the site for you because I could not even call this gambling at least with gambling you have a chance on this sit you want

Unresponsive customer services

Suddenly asking for more financial information without saying what

Unable to log into account or bet because of their actions without warning

Dreadful. Opened account and partially sighted didnt know or see drop down box. Didn't select drop.down bonus and none awarded. Asked for small goodwill gesture, refused. Avoid like the plague and don't open account.

SHOCKING CASINO SITE. Please listen to me when I say DO NOT USE! Take my honest words and use other casino
Sites and do not give these your Money!
They will happily take your money let you open account etc but seriously they are so corrupt and fraudulent! You can contact them via live chat or email and live chat staff are limited to what they can assist with and when communicating via email you may as well smack your head against a brick wall! They will never ever reply to you! Like ever, if you chase on chat they say they will reply in due course and never do!
Massive Red flags when I see a company no this to their customers - ignoring all emails screams absolute scammers!

ABSOLUTELY SHOCKING SITE TOTAL SCAM AVOID LIKE THE PLAGUE WAITING ON WITHDRAW AND STILL IN REVIEW AFTER 5 DAYS

An honest review. I joined this afternoon and have played for the last 4 hours ish. I won some and decided to withdraw £30 to see how fast and easy the withdrawal process is after reading some of the reviews , but honestly it was in my paypal within an hour or so. I did 4 x withdrawals today, the highest of £150 today and they have been processed quickly and without an issue. Great games and easy withdrawal. Very happy thank you.

New customer caught by their offer place a bet and then promo of free bets. Had issues they say I didn't claim the promo offer. However after following their instructions it didnt show up. And that I didn't claim the offer (which I tried and thought I had) they cannot do anything about it. Don't use this platform its scam and the support is practically none existent.

Horrendous site do not use .. signup offer 100£ bonus didnt recieve it after betting 100£ refused to give it even tho all requirements was met .. scam artists do not use this website or app you will get scammed

THIS SITE IS A SCAM been waiting two weeks for verification as my account was locked by them. No reply’s to emails and get the same excuse on live chat it’s a scam it only seemed to have locked when I won! But worked fine when I was depositing.

So confused by these bad reviews! I joined the site last night, and yes my first withdrawal was slow hitting my bank, but I've been playing today and banked £690 in total and every withdrawal has gone into my bank instantly.