Grand Ivy Avis 

After joining and having £59 taken and then account locked till they sorted documents and still waiting, took 3 weeks of ping pong chat and emails but have got the £50 back in my account, so don't give up if you are owed money but defo don't join

Please please read reviews people…closed my account and scammed me out of my £2000 winnings, terrible they are breaking the UK Law!!

Joined due to 100% deposit match upto £300.Deposited £100 so would expect the deposit to be matched whilst depositing i had to authorise the payment on my banking app it went through and proceeded to the site to start playing.My account showed a zero balance so I repeated the process had to authorise the deposit again but on returning to the app no bonus was showing.So I started to play the game was slow to give any wins at all and then bang a couple of decent wins rolled in putting me well into profit so I decided to withdraw my winnings to be told they I can withdraw whilst I had bonus credits.
So I continued to play lost the whole lot very quickly so I tried to access my non existent bonus.Tried to use the live chat.It was roughly 3am and they had the cheek to ask why I was awake and playing at that time and offered me gambling problem advice finally got through after several hours to be called a liar and that they had no record of me attempting to withdraw and as it was the second attempt to deposit I wasn't entitled to the bonus.After much toing and growing they held their ground and refused me the bonus so I said I would leave them feedback that reflected the appaling way it was all handled.
In a last ditch attempt to keep me happy they said someone would contact me from customer support and they did message me and point out they were not at fault and called me a liar.
Absolute rip off merchants and lesson learnt should have read the reviews first.
Obviously I don't have a leg to stand on and it was only £100 but their customer service is shocking and if there was a local office with humans working there I would have the overwhelming urge to spoil their day.
DONT MAKE THE SAME MISTAKE I MADE ABSOLUTE CON MERCHANTS

Avoid this casino at all costs
I won over £300 and when I withdrew my money they confiscated all of it saying that I had another account on a different casino and I had breached there rules,yet they said I can still use my account with them(absolutely ridiculous and crooked company)
Please go to any other casino but stay well away from this dishonest casino,sent them 7 emails and got no response,please,please AVOID!!!!!

They stole from me. I deposited my £100 wouldn’t let me play at all on tables and was really buggy. So withdrew my £100, it’s been just over a month and I’ve had nothing and they won’t answer my emails

I’m on many sites without issues untill I played on this one .. paid in quite a lot over time but just initiated my first withdrawal only for my account to be locked and I’m suddenly being investigated for something? No idea what’s going on but they don’t answer e Mail for days I’ve sent so much information but I’ve still just had the same e mail back ,you are locked out while we investigate…. Seems they don’t like to pay out

My withdrawal is still in review 4 1/2 days after making it... I'm not expecting to see it. Find a decent site to use and not these

open acount deposit 6 k no askme any document win nearly 12 k keep ask me document sent all after say you need give break de close my account not sent any money big scamerr pls need help

Disgusting company. Ignores emails. When trying chat feature they just regurgitate what has already been said.
Refusing to pay my 3k winnings is nothing short of fraud. They’ve had info re my bank statement with IBAN and also my passport photo. Utter farce. AVOID!!!!

Signed up just to realise how scammy this site is, I tried to withdraw without any playing or usage, so basically my own deposit money. It's been in review for a week and no replies. It says "in review" what a scam! Do not deposit to these scammers, they know what they're doing.

SCAM WEBSITE

Did not give me promotional offer. Deposited £250. Tried to withdraw and would not let me. Now I've been locked out of my account

Appalling customer service can't get your money out of them gotta be the worst online customer service I have ever dealt with

I have enjoyed playing some of their games, so I was willing to forgive them when they locked my account for review the first time when I tried to withdraw some winnings. But to do it again when I deposited a paltry £50 is unforgivable. Account has been under review for "fraud and money laundering" checks for over 2 weeks. It was £50 only for goodness sake! Now I get a mail saying they need many documents and pictures of me holding said documents. I think I'll just write this off now, too frustrating to deal with. You have been warned.

Honest review of this casino after a month of playing there.

The selection of games on offer are great. Lots of slots to choose from, including all the well known favourites. Personally I have found the RTP a little higher than others but that is just how it feels to me.

They use evolution for live casino games which are one of the best around. Especially as they offer Craps which is my go to casino game.

You get offered a different promotion every day with the wheel so there are plenty of deposit bonuses. Mainly with a 35x wager which does not feel too high.

Now the only reason this online casino does not get 5 stars from me is the time it takes to withdraw. For some reason when you go to make a withdrawal it has to get reviewed by the accounts department. This often takes around 32-48 hours which makes no sense when plenty of other online providers offer instant withdrawals. Once the withdrawal is approved they use instant bank transfer so that is a plus but I struggle to understand in this day in age they are still taking around 2 days to process a withdrawal.

Apart from this issue this online casino gets a big approval from me

After reading the reviews I thought I'd made a mistake, but I've had a great experience with them so far. I will say the withdrawal speed isn't great but was within the 1-3 days stated every time. I have withdrawn 4 times at nearly £ 1K each time and received my payments within 2 days each time . I also went to upload documents for verification and it was automatically done for me. I think before using the site ensure that you are verified before hand to avoid any issues with payments.

Deposited some money and they locked my account! No news since !
THIEVES THIEVES THIEVES

DO NOT USE THIS BETTING SITE BREACH OF BETTING BULLSHIT TAKES YOUR MONEY THEN WHEN COMES TO WITHDRAW CLOSES ACCOUNT AND SAYS BREACH OF BETTING RULES ROBBED ME OF OVER £2500 CUSTOMER SERVIVE SAYS EMAIL HAS BEEN SENT AND JUST SAYS BIG LOAD OF BULLSHIT WITH NO REPLY

I signed up and deposited £20 then was booted and it’s saying I need to wait for an email.. they shouldn’t be taking peoples money then saying they need to confirm. What if I don’t get the email tonight now? £20 down

They are scammers and frauds they closed my account for no reason and not gave me my money back emailed them no response basically robbed my money frauds don’t use this site I should have look at the reviews before using contact customer service they said they will email I have been waiting still no email what a joke of a site and the government is letting des sites get away with robbery is mad ridiculous site

When dealing with this caisno i put £160 in won £350 took 2-5 days to withdraw was a tad worried about payouts due to reviews made by other people as it was my first withdrawl however no issues payment was made after checks had been completed by casino.

second time putting on £40 with bonus won £9k in first £10 didnt have to complete wager as bonus was not used so customer service removed it and withdrew 24-48 hours later money in my account after casino completed checks their end.

Would say customer service was 10/10 - withdrawl process is a 6.5/10 could be a little quicker to match other casinos on speed of withdrawls however it was made. once review was completed in my bank in 2 hours or less

slot selection is a solid 10/10 so many slots to choose from so something for everyone.

Seems to be so many negative reviews but i have had nothing but a good experience from this casino even if i had lost but they still provided a good service and experience only thing i would think that needs improving is time scale to withdrawl as 24/48 hours is a little edgy with such negative reviews from customers.

Also bonuses are offered daily which is a very nice touch for you to increase your playing experience.