Grand Ivy Avis 

Wouldnt even give them 1* absolute trash, wont even pay me out my poxy £150 not the earth!!! ho hum hope they all kill themselfs spending my cash at the next Xmas do! Van Kars!

Absolutely awful company and customer service. I deposited £2k and then it wouldn't let me play on live casino. Its been over three weeks now and still no response to my emails, and the live chat just say its the technical dept and I just have to wait. It has also been over 2 weeks of me withdrawing the money and they still have not paid me back. I've closed the account and will be writing to the gambling Commission. Disgusting company.

I deposited 5k in this site and I gave to withdraw 700 GPB, still waiting 2 weeks and nothing, they don't care.

I've just deposited .as soon as I have .the moneys gone out my bank .the website is unaccessible. Worst site ever

Having reviewed a variety of casinos this has been the worst experience by far. Said casino will take any deposits, then at. A time of their choosing just lock it. They will use ‘failed deposits’ which ends up in much longer times to receive funds, if you can provide more details (that they shouldn’t need as deposit methods should replicate withdrawal methods) Responsible gambling must speak to you on the phone but misses my requested time. When they do ring, it’s for one ring only then hang up. A really bad experience for me and I won’t be recommending to others. Should be able to verify online with document upload etc. avoid is my opinion …

Had a good experience so far two withdrawals on 23/04/2024 1800£ and another on 30/04/2024 1500£, pending transaction on 10/05/2024 for 6000£.

I play on this Sunday I win 2000 in 4 sequence, I withdrawal it, bad point is not fast withdrawal. Good point I recive all 2000 today ( after 24h). I was scared about it after reading reviews about it. This site is ok, if they improve to fast withdrawal gone get be 5 star from me.

Scam !!! Scam !! Don’t waste your money

STAY AWAY SERIOUSLY STAY AWAY!
Look at the reviews they speak for themselves, honestly if you are ever lucky enough to win a decent amount they will use every excuse under the sun to not payout even going as far as to tell you that your bank is rejecting the withdrawal. I have so many transcripts and emails as evidence of the lies. DONT TRUST THIS SITE!

they have stolen my money. withdrawal has failed is what they are saying. never happened in any other online casino. i will be taking them to court . RIDICULOUS

After joining and winning £850 I then read reviews leaving be a bit worried as some have had issues with withdrawals ! I made one on the Sunday and buy Monday afternoon it was in my account with no issues at so for me so far everything about this casino is great had no issues what so ever:)

I have requested my withdrawal to be made.
They will not pay me until i come up with bank statements proving i can afford to gamble and verify my account.
Even though they have had my drivers license and proof of my debit card sent to them.
Do Not have anything to do with these people look at the other reviews,stay well clear of the grand ivy casino...very bad experience

Absolutely horrendous site taking well to long to return your winnings if you actually do win because the chances of you winning anything are slim to none do not listen to these people giving them five stars saying they win thousands bunch of thieves and they probably work for the site putting five star on reviews to get a bonus on there site I deposited 100 pound won 300 and and lost 200 didn't even get a bonus win any scatter prizes or anything so just withdraw the 100 pound I'm going to wait for it to go in bank and then close the account absolutely no way would I recommend this site to anyone honestly AVOID THI SITE absolutely rob you blind disgusting site

took me 9 days, 4 live chats, and 2 escalations, eventually leading to a formal complaint procedure to get £40 out of the account, which I had deposited. Good luck getting anything you win out of this site.

Opened account, deposited and won £5000. Withdrawal processed within 24 hours. So far so good. Then, deposited a total of £5000, won £9000. Then was quite rightly asked for documents to verify account. Sent them off immediately, and then the delay started. Firstly, they LOCKED my account, so I couldn't check any details at all, including the status of my significant withdrawal. Eventually after nearly four weeks, with Live Chat and support not being helpful, I had to check their UK licence.
It's fine, they are part of White Hat Entertainment, but I was being put off with unhelpful responses from support.
My withdrawal took weeks to be processed, my account was locked throughout, it really spooked me, so I'm leaving them alone from now on.
I'd suggest there are better experiences available from other operators, I actually worried for a while that I'd been scammed.
To be clear, I hadn't, but I definitely won't be back.

Theres No way to with draw your money just can't believe this is legal honestly

Worst Casino Iv ever encountered Never won not even a single
Line Nothing and the site is very glitchy

I deposited about 100 won 320 withdrew says I been verified just waiting for money to hit my account, loads games can't get in other sites unique to this site x

Stay clear, i have no deposit or time limits set, the casino sends a pop up in the middle of play about time limits and kicks you from the site leaving you with no way to continue play and the only way to get your money - balance is through contacting chat, this has happened on a fair few occasssions and always seems to be kicked when im winning, coincidence maybe

I deposited my money and they put a restriction to access my account and not allowing me to take my money back. Avoid at all cost as this is a big scam. Disappointed 😥