Ordered a bulk bag of logs. Was contacted and informed of the delivery date. Waited around all day but never showed. After a few days emailed the help mailbox and never got a response. So then called... Voir plus
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Lisez les avis des autres
I will give two stars for speed of delivery. Man arrived shouting out ‘hope you are feeling strong’ My husband who is in his late sixties was forced to help the ‘joker’ unload five 10ft concrete pos... Voir plus
Very competitive price. Friendly and helpful service even after I made an error on my order and adjusted it on the Monday it was all delivered on Thursday. Happy with the quality of the fencing suppli... Voir plus
We placed an order during lockdown and after reading some reviews feared the worst. However we were pleasantly surprised. Delivery was timely although there was no communication of when it was coming... Voir plus
À propos de l'entreprise
- Magasin de matériel pour clôtures
- aussi dans
- Fourisseur de construction de jardin
- Fournisseur de bois
- Fournisseur de bois de chauffage
- Magasin d'articles pour l'aménagement paysager
- Magasin de bois
Écrit par l'entreprise
We provide quality garden fence panels, garden fencing products and timber landscaping products to UK trade, retail and wholesale customers
Coordonnées de contact
Lodge Lane, DE13 8PJ, Burton-on-Trent, Royaume-Uni
- 01283 575396
- help@grangewoodfencing.com
- grangewoodfencing.com
3,3
Moyen
67 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Order #46892 No communication, no products
No communication, won't answer the phone (current count is up to 30 calls tried in last hour), or emails.
Website says delivery within 21 days, which, given the current climate I thought maybe a bit excessive but fair enough.
Today is day 21 and no sign of my order.
11 juin 2020
Avis spontané
Ordered a fence over 3 weeks ago and…
Ordered a fence over 3 weeks ago and paid. No communications. Looked on Facebook and it seems that many, many other people in the same position. Why not afford the courtesy of an email to tell people the items wont be coming or will be drastically late. I am now thinking they have run off with people money as there is no communication. I will be raising a complaint through my paypal account to get reimbursed.
5 juin 2020
Avis spontané
Order #47261 an ETA would be very welcome
Order #47261 large order, really worried now given all these comments I’m not going to get my delivery. Tried to ring, not picking up, written two emails no reply, and now an online form. Yes I know the current issues, however an ETA to put my mind at rest would be great. It’s not 21 days quite yet so hanging in there and holding out in the hope I will hear something soon. Update: received call confirming delivery today out of the blue. Order arrived complete and looks good quality from what I can see. amended score as delivered within 21 days just no in between update communication on ETA. Must be down to current climate!
1 juin 2020
Avis spontané
Totally understand we are in demanding…
Totally understand we are in demanding times but I have had better service from companies miles away from me as I have from a business that is on my doorstep and has had my money and I have had no communication from them regarding this. Very poor have requested a refund and will not use again.
18 mai 2020
Avis spontané
weve had quite a few things from this…
weve had quite a few things from this company and they have allways been fine with us - even in the lockdown we got a date def a 4 stars from us
12 mai 2020
Avis spontané
No communication, no goods!
Dreadful. No communication at all and judging by the comments on Facebook I’m certainly not the only one. Difficult times at the moment, but seem to be able to take orders and payment, but not communicate or deliver. Won’t answer calls or respond to emails. When I placed my order it said allow “up to” 10 days for delivery. It’s now 18 and still no sign of it.
23 avril 2020
Avis spontané
Zero response, zero customer service. Plain rudeness
Order # 39579. Ordered on 3/4/20. Was told on Wednesday morning that delivery would definitely be this week. No delivery. Now refuses to answer their given mobile phone or respond to simple text messages. Just plain rude and zero contact with zero customer service. Not difficult is it to respond to customers to update them, obviously is for these clowns.
18 avril 2020
Avis spontané
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