Granite Zone Avis 

260
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

It's been a year since we visited granite zone so can't remember names. I do remember how helpful and patient he was when we looking around and asking questions. Buying direct from them saved me £2000... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just recently had a worktop fitted by granite zone. Fantastic service & a lot cheaper than competitors. Served by Jess in sales who was really helpful & got us a great price. Jess in logistics was als... Voir plus

Noté 5 sur 5 étoiles

Very professional from start to finish. Excellent quality and great communication during the process. The team went the extra mile when we decided last minute to have the window sill done as well. The... Voir plus

Noté 5 sur 5 étoiles

Dealt with John at Granite Zone from start to finish and cannot recommend the company enough. He explained all the options and the process when we first met and his professionalism was carried all th... Voir plus

À propos de l'entreprise

  1. Fournisseur de granit
  2. Magasin d'articles de salle de bains
  3. Fabricant de produits en céramique
  4. Magasin de matériel de cuisine
  5. Fournisseur de pierres
  6. Maçon

À propos de Granite Zone

Écrit par l'entreprise


Solid Foundations, Exceptional Surfaces

Since our inception in 2008, Granite Zone has been driven by a singular mission: to deliver unparalleled quality and service to those in search of superior stone worktops. Our dedication to excellence has established us as leaders in the industry, specializing in granite, quartz, and ceramic worktops that transform spaces.

Craftsmanship Meets Innovation

At Granite Zone, we understand that choosing the perfect worktop is a journey. That's why we've crafted an exceptional online experience, complemented by our full-sized slab showroom and a comprehensive sample service. Our expert sales team is here to guide you, ensuring your vision comes to life with ease and precision.

A Spectrum of Choices for Every Need

Whether you're revamping your home or executing a commercial project, our extensive selection caters to both retail and trade customers. Our uniform working practice guarantees every client receives prompt, efficient service, ensuring a seamless process from start to finish.

Nationwide Reach, Personal Touch

Our commitment extends across much of the mainland, offering a personal touch with some geographic exclusions. We believe in the longevity of our installations, providing a steadfast guarantee: should any issue arise with our workmanship, we will rectify it at no extra cost, regardless of the time elapsed since installation.

Flexible Financing, Trusted Credentials

Understanding the importance of accessibility, we offer low deposit options and finance solutions, making it easier to bring your dream project to fruition. Our reputation for excellence is underpinned by certifications from Which? and Checkatrade, ensuring peace of mind and trust in our craftsmanship.

Granite Zone: Where Quality and Service Are Set in Stone

At Granite Zone, we're not just about creating worktops; we're about crafting experiences that last a lifetime. With every slab meticulously selected and every installation perfected, we stand by our promise of quality, service, and satisfaction. Discover the Granite Zone difference today and elevate your space with work surfaces that resonate with excellence.

VISIT OUR WEBSITE CONTACT US

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

260 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(260)

6 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, Price and quality.
The fitters did an amazing job!
Highly recommend

15 juillet 2023
Logo de Granite Zone

Réponse de Granite Zone

Hi Zoe, thank you so much for taking the time to review our service! We are delighted you are happy with the works and would recommend us! Don't forget our refer a friend incentive, for every person you recommend to us that goes ahead, you will receive a £50.00 referral fee! Wishing you the best, Granite Zone.

Noté 5 sur 5 étoiles

Great company

Can’t fault the service I’ve received from the Granite zone team was plane sailing from start to finish.

Great communication between the office and engineers onsite.

And the quote was more than competitive against other quotes I had received from other companies in and around the area.

Highly recommended.

24 avril 2024
Noté 5 sur 5 étoiles

Eeee

Brilliant service from start to finish

23 avril 2024
Noté 5 sur 5 étoiles

Excellent quality, excellent value worktops

Very helpful sales lady, explained the process clearly and offered a great deal. Process was completed as per plan and on time. Fitter was very professional with resulting worktops just as expected.

13 septembre 2023
Noté 5 sur 5 étoiles

Highly Recommend

Great service from the very first contact. Ordering process very straight forward with clear timescales outlined. Template & fitting guys were outstanding.
12 months on the products looks like it did the day we had it installed.

Can’t fault at all

23 avril 2024
Noté 5 sur 5 étoiles

Excellent service from Granitezone

We recently had quartz worktops supplied and fitted by Granitezone and I have no hesitation in recommending them to anyone. From initial telephone contact through to the installation the service was excellent and the worktops look great

6 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Superb!

Granite zone saved the day, after I was let down, last minute by another company! Very helpful staff, great communication, amazing product, superb fitting and an unbeatable price. 10/10.

13 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Nathan and Aaran did an exceptional job installing our worktops. They showed up on time, worked hard and were clean and tidy.

29 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Nathan and Aaran are very professional

Nathan and Aaran are very professional, motivated, and very good skill communication. I am happy

27 novembre 2023
Avis spontané
Logo de Granite Zone

Réponse de Granite Zone

Hi Riad, thank you for taking the time to leave us a 5 Star Review! I will pass on your feedback to all involved! All the best, Granite Zone.

Noté 5 sur 5 étoiles

New worktops

What can I say. In the words of the great Tina turner Nathan and Aaron are simply the best, better than all the rest. Fantastic job done, clean and tidy. Super very polite and helpful. I would most definitely recommend them.

24 novembre 2023
Avis spontané
Logo de Granite Zone

Réponse de Granite Zone

Hi there, thank you for taking the time to leave us a review (we love the Tina Turner reference!). We will be sure to pass your review over to our teams, and remember, if you do refer us and an order is placed, you will receive our £50.00 refer a friend incentive! Wishing you all the best, Granite Zone.

Noté 5 sur 5 étoiles

Great job supplying and installing…

Great job supplying and installing white diamond quartz work tops Nathan and Aaran done a fantastic job very respectful and polite I would say they are both a credit to Granitezone

Many thanks

21 novembre 2023
Avis spontané
Logo de Granite Zone

Réponse de Granite Zone

HI Ged, thank you so much for taking the time you leave us a review. I will pass your feedback to our teams, they will be made up! White Diamond is an excellent choice, and I am sure it looks fantastic! Wishing you all the very best for the future, Granite Zone.

Noté 5 sur 5 étoiles

Fabulous worktops

Nathan and Aaron fitted my worktops today and they look amazing. The guys were efficient and professional and the finished job is great.

9 novembre 2023
Avis spontané
Logo de Granite Zone

Réponse de Granite Zone

Hi Sheryl, thank you so much for leaving us a review, we are so pleased you are happy with your new Quartz worktops! If there is anything further we can be of assistance of, please do let us know! Wishing you the best, Granite Zone.

Noté 5 sur 5 étoiles

I would 100% recommend Granitezone..

I would 100% recommend Granitezone... Premium service and product. We had Calacatta Gold - absolutely stunning!

Linzi was pleasure to deal with in sales and Jade in the logistics department was very accommodating. I couldn't be happier with my purchase!!

19 octobre 2023
Avis spontané
Logo de Granite Zone

Réponse de Granite Zone

Hi Thomas, thank you so much for taking the time to leave us a review. We are so pleased you found the experience with us a positive one, and that you are happy with your new worktop! I will be sure to pass your feedback on to everyone involved. Wishing you the very best, Granite Zone.

Noté 1 sur 5 étoiles

AVOID

AVOID

purchased worktops and paid a deposit (£4000 total £400 deposit)

Was told with any excess or left overs we can decided what to use it for ie tables, window sills.

First step we knew this company was poor was when we wanted something cut, paid the deposit and then was told we couldn't have that, second issue was the template guy turned up 3 times, third issue was the granite did not get delivered to be cut, forth issue is they could not fit worktops on the day arranged (work tops, sink, hob and taps removed on 20th sep and its currently been 17 days) and now on Saturday a day we have been promised due to the previous Wednesday falling through is the fitters have just not turned up. Had an email stating 8:30-10:30 they will be here and after sitting on hold for 1 hours and sending email trying to get a response or find out whats happening we have had to give up!!

When we did also advise what we wanted with the excess such as back splash and window sills this was added onto our invoice..honestly avoid this company at all costs, not a single step in the process was smooth or truthful

7 octobre 2023
Avis spontané
Logo de Granite Zone

Réponse de Granite Zone

Hi Ellie, thank you for taking the time to leave us a review. We are so sorry to hear that your experience with Granite Zone did not meet your expectations.

We have taken all of your feedback on board and implemented some changes to improve our level of customer service.

We really appreciated your understanding with the defective material as we would never want to send out a product that is damaged or faulty, but we totally understand that the communication surrounding it could have been improved.

On a positive note, when we caught up after this review I was delighted to hear you were pleased with the final result of the worktops and everything is now looking great.

This review was extremely valuable to our business and has helped us identify areas for improvement.

If there is anything I can be of further assistance with, please do not hesitate to email me on jess@granitezone.com. Wishing you all the best, Granite Zone.

Noté 2 sur 5 étoiles

After sales is rubbish being ignored…

After sales is rubbish being ignored for weeks on end
Jade just ignores the emails that are send to her
Nice worktop, average price

20 juillet 2023
Avis spontané
Logo de Granite Zone

Réponse de Granite Zone

Hi Michael, I am truly sorry for the delay it has taken to responding to your review. I can confirm that Jade has now left the company, but I believe that this matter has since been dealt with. If there is anything at all I can help with, or if you have any suggestions on how our service can be improved, please feel free to email me on jess@granitezone.com. We wish you all the very best.

Noté 5 sur 5 étoiles

A Fabulous Refurbed Kitchen

We would certainly recommend the Granitezone Team from the sales team who we found helpful, knowledgeable, responsive and honest about their great choice of products. The survey team and installation team arrived on time as agreed. They were friendly and experienced and have finished off our kitchen with the Quartz work tops that look really amazing. Good value for money great listeners and great customer care service! keep up the good work

22 août 2023
Avis spontané
Logo de Granite Zone

Réponse de Granite Zone

Hi Rich, we are so pleased you are happy with the product and service provided. We will most certainly pass your comments over to all involved! We wish you all the best, Granite Zone.

Noté 5 sur 5 étoiles

Making our vision a reality!

I would highly recommend Granite Zone! From start to finish, this company has been a pleasure to work with.
We approached Granite zone with a very specific style of worktop in mind, they made it their business to research the most appropriate design which met our brief and we couldn’t be happier with the results.
Every single member of staff we met with have been incredibly helpful, professional and friendly.
Special thank you to Jess, Jade, Marc, Nathan and all the lads from the cutting workshop, it really has been a pleasure to work with you.
Thank you.

3 août 2023
Avis spontané
Logo de Granite Zone

Réponse de Granite Zone

Hi Kerry, thank you so much for your 5 Star Review! We are so pleased our team helped find your perfect worktop, it looks absolutely fantastic! I will be sure to pass your feedback to the relevant teams. We wish you all the best, Granite Zone.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus