Online ordering is straightforward. Staff are friendly and knowledgeable when I've called for information and advice on the range of paint types. My samples arrived in good time, were well packed too... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Graphenstone is our go-to paint. Started using them in 2018 and still coming back for more! Quite like their new colours with English Heritage so we used that this time for our daughter's bedroom m... Voir plus
L'entreprise a répondu
Great selection of “clean” paints and primer! Could hardly smell any paint at all whilst using it on a furniture refurb. Was a little apprehensive about mixing water with the paint as I’m a novice, bu... Voir plus
L'entreprise a répondu
Graphenstone web site allows you to photo shot your property and then select the appropriate paint colours to determine / visualise the best effect Paint is of a good quality and goes on well... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Graphenstone Eco Paints (UK service only)
Écrit par l'entreprise
Graphenstone "Purifying Paints" is one of the most certified sustainable paint companies in the world. We are seeking to change the way you paint.
We offer "harm-free" paints, certified by the pre-eminent evaluators of products in the world, such as Cradle to Cradle Institute (we hold Gold, Silver and Bronze certifications), Global Green Tag (Health Rate Platinum) and Eurofins Indoor Air Comfort Gold certification.
Here are some of our unique characteristics:- Trace VOC paints - less than 0.1%
- No added microplastics
- Purifying - removing CO2* and other pollutants
- No added chemical preservatives
- Fully breathable
- Hardwearing – thanks to Graphenstone technology
- 96 luxurious flat matt colours - with a full range of over 1000 shades. We colour match too!
- Excellent coverage
*the majority in the first 30 days following application.
Coordonnées de contact
15G Speedwell Way, Border Valley Industrial Estate, IP20 9EH, Harleston, Royaume-Uni
- 01379 772940
- info@graphenstone.co.uk
- graphenstone-ecopaints.store
4,6
Excellent
405 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Gorgeous colours
Gorgeous colours, paint goes on really well and dries quickly. Very speedy service as well. Add in environmentally friendly and what’s not to like?
15 février 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear Mrs Mills-Binnie,
Thank you so much for your great review! I'm so delighted to hear that you have had such a positive experience and I hope that we can be your paint of choice again in the future.
Best wishes,
Ferrelyn
Fantastic product
11 février 2024
Réponse de Graphenstone Eco Paints (UK service only)
Hello!
Thank you so much for taking the time to review us. I hope your project was a great success!
Best wishes,
Ferrelyn
Graham Eke Painting and Decorating
Graphenstone paint is a superb product. A great paint to work with and the coverage is incredible which makes it well worth the money
11 février 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear Graham,
Thank you for your lovely review! I do hope that we can continue to be of service.
Best wishes,
Ferrelyn
Accurate and clear information on the…
Accurate and clear information on the website. Fast and efficient delivery, quality paint that is easy to apply, and gives an interesting finish to my walls.
7 février 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear Susan,
Thank you for your review and I hope we can be of service again.
Best wishes,
Ferrelyn
Réponse de Graphenstone Eco Paints (UK service only)
Dear Tim,
Thank you so much for your review. I hope we can be of service in the future.
Best wishes,
Ferrelyn
Wonderful paint
The prompt delivery.
The quality and smoothness of the paint, was far better than I expected (some of the reviews were very negative about the smoothness) and it has covered the area painted very well.
Most importantly was the lack of toxics and smell of normal paints.
I was happy for my grand children to visit the next day without worry as my one grandson has a lot of allergies which affect his health, no problem with this paint.
15 janvier 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear Ian,
Thank you so much for taking the time to give us such a positive review. I am delighted that we have been able to supply you with such high quality and ecologically sound paint and that you have had such a positive experience.
I hope we can continue to supply to you in the future and to offer the best service.
Best wishes,
Ferrelyn
Great service
Great service, prompt delivery.
This is the second time of ordering paints, as I am so pleased with paint colours and ease of use.
Thanks
31 janvier 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear Kate,
Great to hear your review, thank you! Hoping the project was a great success.
Best wishes,
Ferrelyn
A fab eco-friendly paint brand!
I love these paints as they are so good for the environment and indoor air quality in the house. Great customer service too thanks!
1 février 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear Clare,
Many thanks for your 5 star review and the mark of approval! Hoping we can be of service to you again.
Best wishes,
Ferrelyn
Fantastic paint.
30 janvier 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear Ros,
Thank you so much for your review!
Best wishes,
Ferrelyn
Nice paint. Good colours.
It was delivered in the advised window. The advice on diluting the paint is useful as it is thick & concentrated. This should allow use in different situations. It is expensive but we hope it is all it is said to be! Good colours. Thank you.
9 janvier 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear Mr. Henderson,
Thank you for taking the time to write a review. The paint is deliverd from Spain in a more concentrated form so that we can keep our carbon footprint to a minimum. I wish you all the best with your project and hope to be of service again.
Best wishes,
Ferrelyn
Réponse de Graphenstone Eco Paints (UK service only)
Dear June,
Thank you for your kind review.
Best wishes,
Ferrelyn
Expensive delivery
I was looking forward to receiving the product however the cost of the courier was prohibitive and I had to cancel. £16.00 postage to northern Scotland is too much. The three stars are for the good customer service and the promptly given refund.
29 janvier 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear Niall,
Thank you for your review. Our factory is based in Norfolk and unfortunately, we are charged more for the delivery costs to the "Highlands and Islands" so we must recoup costs in order to avoid losing money on deliveries. We are now developing our relationships with distributors of Graphenstone paints around the country which is great news but takes a little time! Do please take a look at https://www.graphenstone.co.uk/graphenstone-uk-delegations.html where you will see a list of current stockists
I am very glad to hear that your concerns were dealt with swiftly.
Best wishes,
Ferrelyn
Excellent ease of ordering
Excellent ease of ordering, fast delivery, expertly packaged. A great paint that applies smoothly with ease. Thank you.
3 janvier 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear John,
Thank you for your 5 star review. I do hope we can continue to be of service.
Best wishes,
Ferrelyn
Purely from a sales perspective having…
Purely from a sales perspective having spent almost 40 years within the paint industry, the colours don't stand out like the competitors, the product containers don't exude quality (if anything the opposite). Your USP is a good one being plant based and no harmful VOC's but I only see it selling in the more affluent areas.
25 janvier 2024
Avis spontané
Réponse de Graphenstone Eco Paints (UK service only)
Dear David,
Thank you for your review on Trustpilot – it is always interesting to hear from people with significant sales experience in the industry.
We mostly have positive feedback about our colour card – our range of 96 colours in the ‘House colour card’ - we do think it is a good overall range from whites and greiges to some bolds and darks . With the ‘Ashmolean Treasured Collection’ we add a further 12 – some of the more stunning colours like Kingfisher are very popular - but I completely understand that colour is subjective. It is sometimes impossible to get this right for everyone. If needed, you can contact the office where we also have over 1000 NCS and RAL colours if there was a shade you couldn’t quite find.
We re-designed the 100% PCR (post-consumer recycled) tubs for the UK market just over a year ago with a cleaner, simpler format and design. Although there are still some product lines – primers and some medium colour bases – which still appear in the old livery, we are hoping that by the middle of 2024, all the paints will be available in the new design.
The paints are positioned and priced in a similar bracket to most of the ‘designer’ paints on the market rather than a standard trade or DIY offer. However, with coverage rates of up to 16m2 per litre, our paints can go further and are therefore cheaper per m2 than a lot of other brands!
We are very proud of our ‘Trace VOC’ USP (among many others), but I am afraid our paints are not ‘plant based’. We do though use natural minerals such as lime, calcium carbonates and silicates - and other sustainable raw materials and resins!
Best wishes,
Ferrelyn
Fast delivery, excellent product
17 janvier 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear Suzanne,
Thank you for your 5 star review!
Best wishes,
Ferrelyn
Quick delivery and good quality product!
13 janvier 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear Kanciak,
Thank you so much for your review.
Best wishes,
Ferrelyn
Great paint!
Very quick delivery, and fantastic knowing the family is not breathing in toxins when using the paint. I chose a bold paint and colour is awesome, and brushes on well.
11 janvier 2024
Réponse de Graphenstone Eco Paints (UK service only)
Dear Suzie,
Thank you for your positive review. I do hope that we can continue to be of service in the future.
Best wishes,
Ferrelyn
Réponse de Graphenstone Eco Paints (UK service only)
Dear Mark,
Thank you for your 5 star review.
Best wishes,
Ferrelyn
Thanks
Phoned to check I was buying the right paint for a quite complex surfaces. Call back almost immediate.
Ordered paint easily and delivered promptly.
Great paint - looks wonderful
24 novembre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Thank you for your 5 star review. We do hope we can continue to be of service.
Best wishes,
Ferrelyn
Recommended by our builder
We were recommended to look at these paints by our builder who had re-plastered a wall in our older home with lime cement. Very easy to order online with clear advice on the website. We ordered the primer and a sample which proved a good match so followed up with a second order of paint. Next day delivery with APC excellent. Very impressed with this product.
14 décembre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Gareth,
Thank you for your great review and I. hope we can continue to be of service.
Best wishes,
Ferrelyn
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.