Online ordering is straightforward. Staff are friendly and knowledgeable when I've called for information and advice on the range of paint types. My samples arrived in good time, were well packed too... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Graphenstone is our go-to paint. Started using them in 2018 and still coming back for more! Quite like their new colours with English Heritage so we used that this time for our daughter's bedroom m... Voir plus
L'entreprise a répondu
Great selection of “clean” paints and primer! Could hardly smell any paint at all whilst using it on a furniture refurb. Was a little apprehensive about mixing water with the paint as I’m a novice, bu... Voir plus
L'entreprise a répondu
Graphenstone web site allows you to photo shot your property and then select the appropriate paint colours to determine / visualise the best effect Paint is of a good quality and goes on well... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Graphenstone Eco Paints (UK service only)
Écrit par l'entreprise
Graphenstone "Purifying Paints" is one of the most certified sustainable paint companies in the world. We are seeking to change the way you paint.
We offer "harm-free" paints, certified by the pre-eminent evaluators of products in the world, such as Cradle to Cradle Institute (we hold Gold, Silver and Bronze certifications), Global Green Tag (Health Rate Platinum) and Eurofins Indoor Air Comfort Gold certification.
Here are some of our unique characteristics:- Trace VOC paints - less than 0.1%
- No added microplastics
- Purifying - removing CO2* and other pollutants
- No added chemical preservatives
- Fully breathable
- Hardwearing – thanks to Graphenstone technology
- 96 luxurious flat matt colours - with a full range of over 1000 shades. We colour match too!
- Excellent coverage
*the majority in the first 30 days following application.
Coordonnées de contact
15G Speedwell Way, Border Valley Industrial Estate, IP20 9EH, Harleston, Royaume-Uni
- 01379 772940
- info@graphenstone.co.uk
- graphenstone-ecopaints.store
4,6
Excellent
405 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt delivery and the Grafclean is a…
Prompt delivery and the Grafclean is a superb product. Never used this type of paint before and to see it visibly get more dense in colour as it cures is clever.
18 novembre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Alan,
Many thanks for taking the time to write a review for us. We greatly appreciate it and hope to continue to be of service.
Best wishes,
Ferrelyn
Good as expected
9 décembre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Brule,
Thank you for your 5 star review.
Best wishes,
Ferrelyn
Breathe!
I like being able to breathe when I’m decorating! Goes on smooth, needs primer.
8 décembre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Jon
Thank you for taking the time to review us. I hope your project was a great success.
Best wishes,
Ferrelyn
Réponse de Graphenstone Eco Paints (UK service only)
Dear Nat,
Thank you for your review and I hope you enjoyed the samples. We hope to be able to be of service.
Best wishes,
Ferrelyn
Graphenstone paint is just so great to…
Graphenstone paint is just so great to use, a small tin goes a long way and the quality if amazing. Very easy to use and some lovely colours. Would highly recommend, has been a god send for our lime plaster walls in our old house.
2 novembre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Elizabeth,
I'm delighted to hear that the paint has been a success on your lime plaster walls. Thank you for your 5 star rating and hope to be of service again.
Best wishes,
Ferrelyn
Delivery not straightforward
The delivery was problematic-supposedly tried to deliver with 3 adults in the house,car in the drive etc.had to reschedule.This means that I haven't had chance to try the paint although I ordered it over a week ago.
29 novembre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Paula,
I apologise for the lateness of delivery. Unfortunately, we employ the services of courier companies and they occasionally make errors. I do hope that you had eventual success with your project and please don't hesitate to contact Sally at customer services should you have need.
Best wishes,
Ferrelyn
Excellent customer service
Excellent customer service from friendly, well-informed staff
30 octobre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Holly,
Thank you for your review and I do hope we can be of service again in the future.
Best wishes,
Ferrelyn
Réponse de Graphenstone Eco Paints (UK service only)
Dear Sam,
Thank you for your review. I hope your project is a great success.
Best wishes,
Ferrelyn
Latest colour chart
This time around, my visit to Graphenstone was to order latest colour chart, so that I can select colour(s) for hall, stairs and landings.
15 novembre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Veronica,
Thank you for your review and I hope your upcoming project is a great success. We do hope to continue to be of service.
Best wishes,
Ferrelyn
Great paint
Great paint - after many issues with humidity and mould in my property this paint has helped resolve them.
22 octobre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Nathalie,
I'm delighted to hear that we have been able to help with your humidity issues and thank you for your review.
Best wishes,
Ferrelyn
The paint is great and was despatched…
The paint is great and was despatched the day I ordered it. It was a shame it took 5 days to arrive - I think the delivery partner let down your otherwise good service.
9 novembre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Ursula,
I do apologise for the delay in delivery. Unfortunately, as you say, we are unable to control delivery times once the paint leaves our warehouse but it is most frustrating for customers waiting! Thank you for your review.
Best wishes,
Ferrelyn
First time using something other than…
First time using something other than the usual brands and went for this because I’ve become far more eco and health conscious in all areas of my life. I never realised how bad for the environment paints were so looked around and found Graphenstone. I can honestly say it’s brilliant. Goes on well, covers well, and just a good as the usual paints. The best bit is no lingering smell and and everything is all natural and healthy.
Would highly recommend this paint.
21 octobre 2023
Avis spontané
Réponse de Graphenstone Eco Paints (UK service only)
Dear Cheatley,
Thank you so much for such a lovely review! I'm delighted to hear that you are a convert to a cleaner living space. It is indeed shocking how polluting plastic paints are in general. We do hope to be able to be of service again in the future.
Best wishes,
Ferrelyn
Paints despatched promptly and in…
Paints despatched promptly and in amazing, leak proof packaging. Particularly like ease of opening paint with pull up tab, no more fiddling about with screwdrivers, etc.
8 novembre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Chris,
Thank you so much for taking the time to write us a review.
Best wishes,
Ferrelyn
Excellent coverage
Excellent coverage! Applied only ONE coat of Grafclean in a turquoise colour (colour matched to preference - Thank you Graphenstone!) and it was more than enough to completely cover the previous shade. The 2nd coat was not needed. Saved on the product to use and the work.
Very happy about the customer service offered, always a helping voice on the other side of the phone to offer guidance and advice.
Highly recommend!
11 novembre 2023
Avis spontané
Réponse de Graphenstone Eco Paints (UK service only)
Dear Mihaela,
Thank you so much for taking the time to write such a glowing review! We are delighted to have been of service and do hope to continue to be so in the future.
Best wishes,
Ferrelyn
Easy to order and quick delivery
17 octobre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear MC,
Thank you for your 5 star review. I hope we can continue to be of service.
Best wishes,
Ferrelyn
Very quick service
Very quick service, next day delivered! Now used L42 primer for screeded wall and two coats of paint applied - excellent coverage, really easy to dilute and apply.
26 octobre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Quintin,
Thank you for taking the time to write a review. I hope your project was a great success.
Best wishes,
Ferrelyn
Great service
14 octobre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Christopher,
Thank you for your review.
Best wishes,
Ferrelyn
It came very quickly and did exactly…
It came very quickly and did exactly what I wanted thankyou
12 octobre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Gwyneth,
Thank YOU!
Best wishes,
Ferrelyn
Very expensive and poor coverage
Very expensive and poor coverage. Also disappointing to need an expensive primer over existing paint - very few manufacturers need this.
At this cost, the product needed to be superb in every way.
Plus side - very fast delivery.
12 octobre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Dear Nick,
I am sorry to hear that you have been disappointed with your recent order. One of the strengths of our ranges is coverage, I'm wondering whether you diluted the paints with a little water per the application instructions, which not only lowers our carbon footprint (by shipping less heavy water in transit) as well as ensuring the coverage promised? Also, a primer is not needed if painting onto a matt, well prepared clean surface. An existing gloss surface would require a little sanding, to key in the new paint coat, to ensure good adherence. Should you have any other questions in this regard, do please let us know. I'm glad of course to hear that the delivery was swift. Thanks again for your purchase and I do hope the final result was satisfactory.
Best wishes,
Ferrelyn
really helpful on phone
10 octobre 2023
Réponse de Graphenstone Eco Paints (UK service only)
Thank you for your 5 star review!
Best wishes,
Ferrelyn
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.