Greek Market Avis 

293
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Greek Market dispatched my order very promptly. It was packed well in a sturdy box with bubble 'wrap' to protect it. Authentic products at a fair price. Good communication. Thank you. Unfortunately... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

For many years we have relied on Greek Market to supply our favourite everyday Greek groceries. Their service is always excellent and the range of traditional Greek products just what we need. Packagi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The food is 100% authentic Greek food, imported and delivered by real Greek folks. Excellent end to end service. From the accuracy of the website to the delivery of the goods to your door. Authent... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great to be able to purchase Greek food and drink in the UK for fairly reasonable prices. Unfortunately I think I bought all the banana juice so am having to wait to place a new order.

L'entreprise a répondu

À propos de l'entreprise

  1. Supermarché
  2. aussi dans
  3. Épicerie
  4. Maché en ligne
  5. Magasin de produits gourmets
  6. Marché
  7. Service de livraison des courses

À propos de Greek Market

Écrit par l'entreprise

Greek Market – Greek products delivered across the UK

Greek Market

Greek Market is a technology-led online retailer of Greek products, serving customers across the UK since 2005.

We help customers enjoy authentic Greek food, drinks, pantry essentials, household favourites and selected chilled or frozen Greek products delivered directly to their door.

Our range includes Greek coffee and tea, Greek pies, Greek drinks, Greek cooking ingredients, Greek honey, Greek olives and olive oil, and products from well-known Greek producers and brands.

Why customers choose Greek Market

  • Thousands of Greek products available online.
  • Free weekday delivery on eligible orders over £59.
  • Delivery-day options, including weekday, Saturday and next-working-day delivery where available.
  • Careful packing for ambient, chilled and frozen products.
  • Direct importing and close supplier relationships, helping us offer strong availability and competitive prices.
  • Clear customer support through our Help & FAQs and structured contact form.
  • Selected short-dated offers through our Fight Food Waste initiative, clearly shown where applicable.

We value honest customer feedback. Whether your experience was positive or something could have been better, your review helps us understand what we are doing well and where we need to improve.

For order-specific support, delivery questions, damaged items, missing items or product quality concerns, please contact our customer service team through our customer contact form or visit our Help & FAQs section.


Greek Market® is a registered trademark in the United Kingdom.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

293 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,6

Tous les avis

(293)

80 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service, items delivered sooner than expected! Quality of the food is great, it was packed with care and the food arrived fresh. I already placed another order!

21 mars 2024
Avis spontané
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Réponse de Greek Market

Thank you for your wonderful review, Anna! We're glad to hear about your positive experience! We look forward to serving you again! All the best, GM team

Noté 5 sur 5 étoiles

Great quality

Great quality

18 mars 2024
Avis spontané
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Réponse de Greek Market

Dear Athanasios, thank you for your positive review! Hope to see you soon @ GreekMarket.co.uk! All the best, GM team

Noté 5 sur 5 étoiles

Sent wrong items and they replaced them…

Sent wrong items and they replaced them free of charge
.Fantastic service

11 mars 2024
Avis spontané
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Réponse de Greek Market

Dear Robert, thank you for your kind review! We're glad we could quickly resolve the issue and replace the items for you. We always strive to provide fantastic service, and it's great to hear that you're satisfied with the outcome. All the best, Greek Market team

Noté 4 sur 5 étoiles

Good

Good selection of products

14 février 2024
Avis spontané
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Réponse de Greek Market

Thank you for the positive feedback! Looking forward to serving you again soon! Best wishes, GM team

Noté 5 sur 5 étoiles

Amazing tasty products

Amazing tasty products

1 février 2024
Avis spontané
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Réponse de Greek Market

Thank you, Rovena, for your kind words! We're thrilled you enjoyed our products. Looking forward to bringing you more amazing tastes from Greece soon. Warm regards, Greek Market team

Noté 5 sur 5 étoiles

Great and quick service

Great and quick service. Everything comes packed perfectly and securely (maybe a little too much actually, some of the packaging feels like waste sometimes). I have absolutely no issue to note and will definitely order again. Thank you!

14 février 2024
Avis spontané
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Réponse de Greek Market

Thank you for the feedback, Constant! We're glad to hear about your positive experience and take your comments on packaging seriously as we continually strive for sustainability. We look forward to serving you again! All the best,GM team

Noté 2 sur 5 étoiles

Nice selection confectionary/ bad customer care

Happy with the option to buy Greek products and children books in UK.

Fast shipping but short expiry date on many products.

The negative point is that the customer service is non existent in my case. I opened a warranty case for a drink mixer in April 2023 (10 months ago), contacted their supplier, messaged them multiple times and I still have no reply. Makes them look unreliable even since the supplier confirmed that they were happy for the replacement of the defective mixer.

20 avril 2023
Avis spontané
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Réponse de Greek Market

Dear Christos Athanasiadis,

Thank you for bringing your concerns to our attention. We appreciate the opportunity to clarify the situation regarding your drink mixer once more publicly.

Our records show that we have been in communication with you regarding this matter. After reviewing your warranty claim, we concluded that you are not eligible for a replacement or a refund because, unfortunately, you've been using the mixer for purposes beyond its intended use, such as breaking ice cubes, which is not covered under this warranty. However, we extended an offer for a solution in good faith, pending the manufacturer's action to provide us with a replacement unit to forward to you. Unfortunately, the manufacturer has not fulfilled this commitment.

At Greek Market, we strive to provide excellent customer service and support. While we regret that the manufacturer's response has not met our shared expectations, we remain committed to assisting our customers wherever possible.

Should you wish to discuss this matter further or explore potential resolutions, please feel free to contact us directly. Our team is here to support you. Best wishes, GM team

Noté 5 sur 5 étoiles

Great products!

30 janvier 2024
Avis spontané
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Réponse de Greek Market

Thank you, Suana, for the positive feedback! We're thrilled to hear you're enjoying our products. Looking forward to serving you again soon! Best wishes, GM team

Noté 5 sur 5 étoiles

Amazing service and delivery

Amazing service and delivery! I am so happy I found a site with a big variety of Greek products that I am not able to buy in UK and in such good prices! Delivery was quick and frozen food came with extra care - wrapped with ice bags. I am definitely going to order again and again - keep up the good work!

8 janvier 2024
Avis spontané
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Réponse de Greek Market

Thank you so much for your wonderful review! We're delighted to hear that you're enjoying our variety of Greek products and our careful delivery service. Your satisfaction is our top priority, and we look forward to serving you again and again. Thank you for choosing us!

Noté 5 sur 5 étoiles

Great!

Good products, fast service, highly recommended 😊

30 décembre 2023
Avis spontané
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Réponse de Greek Market

Thank you, Anthony, for the great review! We're delighted you're happy with our products and service. Your recommendation means a lot to us. Looking forward to your next order! 😊

Noté 5 sur 5 étoiles

Love the Greek Market

Love the Greek Market. Food delicious. Always arrives in a good condition. Recommending to all my family and friends!

22 décembre 2023
Avis spontané
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Réponse de Greek Market

Thank you, Sofia! We're thrilled to hear you're enjoying the delicious food and that your orders always arrive in good condition. Your recommendations to family and friends are greatly appreciated. We look forward to serving you more of Greece's culinary delights! 🌟

Noté 4 sur 5 étoiles

Bringing authentic Greek tastes to the UK!

Good customer service if there are any issues with products. Delivery and packaging has always been good. The team is always trying to improve services and to be sustainable.

21 décembre 2023
Avis spontané
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Réponse de Greek Market

Thank you, Marina, for the kind words! We're passionate about bringing authentic Greek tastes to the UK and are glad to hear you've had positive experiences with our customer service, delivery, and packaging. Our team's commitment to sustainability and service improvement is ongoing, and we appreciate your recognition. Looking forward to bringing you more Greek delights! 🌿📦

Noté 5 sur 5 étoiles

Great value and quality

Great value and quality. Fast delivery.

2 janvier 2024
Avis spontané
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Réponse de Greek Market

Thank you, Niki! We're delighted to hear you're pleased with the value, quality, and delivery speed of our products. We aim to provide the best Greek flavours directly to your doorstep as swiftly as possible. Looking forward to serving you again soon! 🚚💨

Noté 5 sur 5 étoiles

Excellent service!

27 novembre 2023
Avis spontané
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Réponse de Greek Market

Dear Dionysia, thank you so much for your 5* review. We really appreciate you being a customer and helping to share the word about Greek Market. All the best, GM team

Noté 5 sur 5 étoiles

The best Greek Market in UK!!!

The best Greek Market in UK!!!! Everytime I find everything I need for me and my baby! Fast delivery, everything packed nice!!! I definitely recommend it!!!! Thanks a lot!!!!!

22 novembre 2023
Avis spontané
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Réponse de Greek Market

Dear Liza, thank you so much for your glowing review and for recommending GreekMarket.co.uk! We're thrilled to hear that you consistently find everything you need for yourself and your baby, and that our delivery and packaging meet your expectations.

We work hard to provide a wide range of authentic Greek products and a seamless online shopping experience, so it's very rewarding to receive such positive feedback. We look forward to continuing to serve you with the best of Greece! Warmest regards, GM team

Noté 5 sur 5 étoiles

Great product

Great product. The owner was very helpful when I spoke on the phone with him about the baby food that I was needed for my son. He given me a lot of information as well. Delivery was on time. We will definitely order again more greek products as well and not only baby foods. We definitely recommend 😀

3 novembre 2023
Avis spontané
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Réponse de Greek Market

Dear Katerina,

Thank you for your positive review! We're thrilled to hear that you had a positive experience with GreekMarket.co.uk, especially regarding the assistance you received from our customer services for the baby food selection for your son. It's our pleasure to provide helpful information and support to ensure you find exactly what you need.

We're also delighted to know that the delivery was timely and that you're considering ordering more Greek products from us in the future. It's customers like you who make our job truly enjoyable.

We look forward to serving you again with the same level of enthusiasm and commitment.

Kind regards, Greek Market team

Noté 5 sur 5 étoiles

Greek shopping

Bought some bits from the shop with wad what needed came very quickly and was very well packaged with order again soon

7 août 2023
Avis spontané
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Réponse de Greek Market

Hi Andrew! Thank you for taking the time to leave such a positive review. We're thrilled to hear that your order arrived swiftly and was well-packaged. Your satisfaction is our top priority, and we're delighted to know that we met your expectations. All the best, GM team

Noté 5 sur 5 étoiles

Excellent Online Shop!

Excellent Online Shop!
I have ordered a few times from greekmarket and their prices are so reasonable. So many things that are hard to get and they have them. The packaging is really impressive. I had a lot of biscuits and pasta in my order and not one thing was broken!

19 mai 2023
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Réponse de Greek Market

Hi Natasha! Thank you so much for taking the time to provide us with your 5* rating and review. Your feedback is valued greatly and helps us maintain excellent standards of service. We look forward to seeing you again! Best wishes, GM team

Noté 1 sur 5 étoiles

On 16/04/2023 I requested two items on…

On 16/04/2023 I requested two items on my order (chrysi zymi puff pastry with sausage) which costed £15.54. Instead, on the arrival I received two different items (pastry with cheese). I then filled out the customer contact form on the website asking for a solution but got not response.

18 avril 2023
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Réponse de Greek Market

Dear Karapouliou, thank you for your review.
Your enquiry was replied to on Fri, 21 Apr, 09:27, please check your emails (including the spam folder).

Noté 5 sur 5 étoiles

The Best one

The best online Greek supermarket in the UK. I'd give more stars if I could.

24 mars 2023
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Réponse de Greek Market

Dear Lazaros, many thanks for your 5* review. We really appreciate your business and helping to share the word about Greek Market. We look forward to seeing you again! Best wishes, GM team

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