Green Gardener Avis 

Prompt delivery;very clear instructions on product.
Thank you

Packet arrived on time and was as expected.

Quick delivery of the ladybirds. Used before and they always have a quick affect on thripes that affect the area

Ordered leatherjacket nematodes which were duly dispatched on 24 hour Royal Mail service. Tracking details were sent and package got to a main depot. I received no further updates from Royal Mail and queried why it hadn’t arrived with Green Gardener by email. Had a very prompt reply to say they would look into it and then a further email saying they would resend my order. These arrived as expected, as have all my previous orders from you. Many thanks for your excellent customer service.

As described. Just what I wanted. Fast delivery

Green Gardener explain their products really well, and deliver promptly. Wide range of nature friendly products.

very efficient delivery and responded to my email about the delivery date very quickly.
Clear instructions on the package on how to use the nematodes

Easy to order. Very fast delivery. Second time I've ordered from this company and very happy with them. Used mossoff already and it's easy to use.

From order to delivery, the service and products have been first class. Have now ordered on multiple occasions and have been always arrived bang on time!

Great environmentally friendly products, very quick delivery

Ordered some nematodes but unfortunately they were delivered outside of 24hr Royal Mail times. Royal Mail advised us to contact seller. We were then told by Green Gardener that nematodes can actually survive up to 7 days in the post. By Day 7 still no delivery. When they finally arrived, Green Gardener then said thay actually they can live longer than 7 days in the post. Read everywhere and this is incorrect information, complete lies. Asked for a refund and then Green Gardener stopped answering emails. AVOID
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Green Gardener have replied below but I can confirm that they have not responded to multiple emails, last on 16th May, so more lies. If only they would be as quick to respond to emails as they are to a Trustpilot review. At no point was a return and refund offered, only told the nematodes would be fine for up to 7 days, and then told they would be fine over 7 days. I would also imagine that they would argue that as it is a live product this would be ineligible for refund. If you don’t want to risk wasting your money, AVOID.

I needed a garlic smoke bomb for my greenhouse as it is full of produce and has early signs of white fly. My local garden centres only stock sulphur based bombs. So I surfed the net and found Green Gardener. A nice product. Competative price and prompt delivery. Thanks.

Very swift delivery and very good customer service

Quite simply excellent service from talking me through options when I called to despatch and receipt of our ladybirds. I had a small issue which was dealt with quickly and professionally and I really haven't received service like this for a while, thank you!

This company is conning people by telling them their lawn has fleas and they can treat them with nemotodes. This is utter rubbish. Fleas are dog fleas, cat fleas, hedgehog fleas etc. There is no such a thing as lawn fleas.

I bought a sonic animal repeller from “The Green Gardener” hoping it would keep pests out of my garden, but it was a complete waste of money. The device barely worked, and after a short time it stopped functioning altogether. Despite following the instructions exactly, animals continued to dig up my plants like nothing was there.
Customer service was equally disappointing — slow responses and no real solution offered. I expected a durable, effective product, but instead got something unreliable and poorly supported. I would not recommend this company based on my experience.

Easy to order and very quick delivery
I will use again in October