Terrible customer service. My coating is failing around the rivets (a know issue for their pans) on a premiere line coating which has a 5 year guarantee. it is only 2 and a half year in. But of co... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Pans were absolutely doing the job to start but 6 months in food starting sticking. Only using for typical family life, e.g. frying eggs, stirfrys, so no heavy use or anything outside of the norm. Ema... Voir plus
These pans are amazing - I wouldn’t use any others for my family, since understanding how bad those Teflon and Teflon style coatings are. We constantly had chipping of our pans so replaced all of the... Voir plus
L'entreprise a répondu
Best customer service I've received in a while. I've contacted Greenpan team via warranty form on their website as non-stick coating had started to peal off on two of my pans. Couple of hours later I... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our health is the most precious thing we have. GreenPan™ is passionate about healthy cooking. We launched our ceramic coated pans in 2007, and have seen millions of consumers joining the ceramic revolution. GreenPan™ has changed the material which family
Coordonnées de contact
Lower Guildford Road 102, GU21 2EP, Knaphill, Royaume-Uni
- greenpan.co.uk
3,0
Moyen
743 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very pleased with my Greenpan it has a…
Very pleased with my Greenpan it has a traditional quality feel but modern performance.
30 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Marvellous
I was kept constantly informed about the delivery. Tracker also provided. Confirmation of purchase received instantly with reference. Item delivered within 5 days. Excellent!
30 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
The perfect non-stick chef's pan
A perfect pan for smaller quantities that I bought specifically for its non-stick surface and size to make scrambled eggs, porridge etc. i.e. all the very sticky things that require a lot of washing up. I am thrilled with it as it's a completely safe form of non-stick and does exactly that. It also arrived very quickly which was a bonus.
30 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.
Very easy to clean
Very easy to clean. The food tastes really good when you cooked on these pans. Thank you.
22 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Good products, poor product description and customer experience
Good products, however latest order didn't match the description on the website. Worse, i requested a return on 11 Jan and still awaiting.
3 janvier 2024
Réponse de GreenPan UK
Dear, how unfortunate that you are having this experience with your item. Our consumer care team already contacted you to resolve this quickly and appropriately for you. The Greenpan consumer care team.
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Makes cooking a real pleasure
Very quick delivery and very well packed. Superb quality products
26 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.
Shipment was was quick and very happy…
Shipment was was quick and very happy with the frying pan set, big improvement on our previous frying pans 👌
18 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.
Réponse de GreenPan UK
Dear, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.
These pans are amazing
These pans are amazing - I wouldn’t use any others for my family, since understanding how bad those Teflon and Teflon style coatings are. We constantly had chipping of our pans so replaced all of them with Greenpans - haven’t looked back. Beautiful design, feels like will last a very long time and service really good.
Wonderful product.
17 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.
Customer service is very good
Customer service is very good. Sometimes a little slow in replying to emails, but the out come which was to send replacement frying pans free of charge, I am extremely pleased with.
16 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Great quality and lightweight compared…
Great quality and lightweight compared to Le Creuset. Nice colours and excellent customer service.
24 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Poor Quality coating - worthless warranty
Bought the Treviso 10 piece set and after 12 weeks the non stick has failed on both frying pans despite following the usage instructions. Greenpan not interested in any warranty claims. Avoid this brand and spend your money elsewhere.
29 janvier 2024
Avis spontané
Réponse de GreenPan UK
Dear Tony, how unfortunate that you are having this experience with your item. Our consumer care team will contact you to resolve this quickly and appropriately for you. The Greenpan consumer care team.
Quality product
The quality of GreenPan products is clear. Highly recommended for anyone who wants to invest in durable kitchen equipment.
23 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Great communication and fantastic pans
16 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Great pans and great value.
16 janvier 2024
Réponse de GreenPan UK
Dear Jim, thank you for this nice compliment. The Greenpan consumer care team.
Réponse de GreenPan UK
Dear Nilay, thank you for this nice compliment. The Greenpan consumer care team.
Very good quality & good design pans
Very good quality & good design pans, in cheery colours, so glad I heard about Green Pan to invest in.
16 janvier 2024
Réponse de GreenPan UK
Dear Rosalind, thank you for this nice compliment. The Greenpan consumer care team.
Great products at a great price
Great products at a great price. I had a few Greernpan pots already but I needed to add to these and it was always going to be more Greenpan. They are easy to use and so very easy to clean. I consider them to be a great investment
17 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.