Terrible customer service. My coating is failing around the rivets (a know issue for their pans) on a premiere line coating which has a 5 year guarantee. it is only 2 and a half year in. But of co... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Pans were absolutely doing the job to start but 6 months in food starting sticking. Only using for typical family life, e.g. frying eggs, stirfrys, so no heavy use or anything outside of the norm. Ema... Voir plus
These pans are amazing - I wouldn’t use any others for my family, since understanding how bad those Teflon and Teflon style coatings are. We constantly had chipping of our pans so replaced all of the... Voir plus
L'entreprise a répondu
Best customer service I've received in a while. I've contacted Greenpan team via warranty form on their website as non-stick coating had started to peal off on two of my pans. Couple of hours later I... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our health is the most precious thing we have. GreenPan™ is passionate about healthy cooking. We launched our ceramic coated pans in 2007, and have seen millions of consumers joining the ceramic revolution. GreenPan™ has changed the material which family
Coordonnées de contact
Lower Guildford Road 102, GU21 2EP, Knaphill, Royaume-Uni
- greenpan.co.uk
3,0
Moyen
743 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Light and so easy to clean
Easy to order, quick delivery, excellent pan, so light and easy to clean. What's not to love.
6 février 2024
Réponse de GreenPan UK
Dear Mairi, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.
Amazing!
Wow, so pleased I invested in these pans, instead of cheaper traditional non-stick pans. They are awesome!!! Fantastic quality and so unbelievably non stick!!! The food literally glides around the pan!!! Fantastic, can't recommend highly enough!!
31 janvier 2024
Réponse de GreenPan UK
Dear Amanda, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.
My order
My order - GPUK10246
Support request - 529612
Support request - 528805
Support request - 528808
You delivered my order to an old address despite three emails to your customer service department. I completed my payment via Applepay, a first, sadly, I double clicked before realising it was linked to my old address. I instantly emailed customer services - twice, then a third time after receiving an email stating it was out for delivery. It’s been delivered but sadly not to myself!! What is the point of a customer service department if they don’t act on correspondence?
6 février 2024
Réponse de GreenPan UK
Dear Paul, we have received your e-mail properly. Our consumer care team will contact you soon. The Greenpan consumer care team.
Great pan
Great pan, the best i had in my life!!! Great service and honest description of the producy
5 février 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment and for sharing your findings. Enjoy cooking! The Greenpan consumer care team.
Pan set Arrived very quickly & nicely…
Pan set Arrived very quickly & nicely packaged & just love the deep colour green on the set of frying pans - already used the Wok & smaller frying pan & well only time will tell as to how long they last - but so far brilliant to cook with.
30 janvier 2024
Réponse de GreenPan UK
Dear Awena, thank you for this nice compliment and for sharing your findings. Enjoy cooking! The Greenpan consumer care team.
Amazing frying pans
I’d not heard of Green Pan before but after searching on the internet for some new frying pans to replace some really old ones, I found them. Decided to give them a go and am so pleased I did. The pans are very non-stick! They are a lovely weight and feel sturdy. I love the way they were packaged to save space. I would definitely recommend.
26 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment and for sharing your findings. Enjoy cooking! The Greenpan consumer care team.
Great pots and pans and quick delivery.
1 février 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Beautiful pot set
Beautiful pot set, good sale prices and shipping was super quick received products within one day of purchase. Free gift was a nice addition! Much appreciated!
1 février 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
superbly good quality for price!
The products are of a superbly good quality for the price! Was extremely well packed as well as fast delivery!
1 février 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Lovely, well-made pans
Quick delivery & lovely well-made pans - too nice to cook with 🤣
23 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.
Delivered in the mentioned time slot.
Good quality PFOA free non-stick pans. Have been using these for couple of years now.
30 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Had a query with one of my items…
Had a query with one of my items customer service was excellent would definitely buy from again.
31 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Réponse de GreenPan UK
Dear Joyce, how unfortunate that you are having this experience with your item. Our consumer care team will contact you to resolve this quickly and appropriately for you. The Greenpan consumer care team.
Wow LOVE my Mayflower wok
Wow LOVE my Mayflower wok
Such great quality and not too heavy
Another good buy from Green Pan for safe cooking
Would recommend
16 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Great quality and really quick delivery
31 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Awful products and customer service
Products and customer service were both terribly disappointing; won't be investing in their products again! 👎
5 janvier 2024
Avis spontané
Réponse de GreenPan UK
Dear, how unfortunate that you are having this experience with your pans. Please contact us at customer.care@greenpan.co.uk and we will be happy to resolve this for you quickly. The Greenpan consumer care team.
Excellent quality and value
Excellent service, excellent quality and value pans. Highly recommended>
30 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Number 1 Frying Pan!
Quick delivery, terrific product - as in, really, really top notch!
30 janvier 2024
Réponse de GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
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