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Lisez les avis des autres

Noté 1 sur 5 étoiles

Never use this company they make it possible for companies to charge large amounts of money for use less cheap equipment. In our case which is still on going they facilitated a company called K5 to ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had the pleasure of been working alongside the Grenke team for the last 14 years. Always found the staff at all branches approachable and easy to work with, especially the Birmingham Branch who... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I always use Grenke for all my financial requirements, the support I receive from my local East Kilbride branch is nothing short of outstanding. I have reached out several times to my local bra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely quick acceptance rate. Staff knowledgeable, helpful, easy to deal with. They know how our industry works. Always look to accept a deal not just looking for the creme de la creme. Best experi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière
  2. Institution financière
  3. Service de finances alternatives
  4. Service de location

Écrit par l'entreprise

At grenke UK, we value every review and understand the importance of feedback in improving our services. While we recognize that some reviews are directed toward the equipment suppliers, it’s important to clarify that grenke is the financier of the equipment selected by customers for their business. Nonetheless, we are always here to offer support and guidance wherever possible. ....................................................................... Simplicity, Transparency, and Accessibility in Business Finance | At grenke, we are committed to making finance simple, transparent, and accessible. We understand that navigating finance agreements can sometimes feel complex, but our goal is to remove barriers and deliver clear, straightforward leasing tailored to a business needs. Our focus is on continually improving and enhancing the experience for our customers, ensuring access to high-quality service at every step of the finance journey. ....................................................................... Important Considerations When Financing Equipment | Before entering any finance agreement, it’s crucial to fully understand the terms and conditions. We encourage you to review the details carefully by following our Customer Checklist for a smooth, informed leasing experience. ....................................................................... Selecting A Equipment Supplier | Business owners are in the best position to choose the right equipment and supplier to meet their needs. A supplier should provide a full description of the equipment, software, and any required maintenance. While grenke is not your equipment supplier, if a supplier offers a grenke finance, they are responsible for walking through the agreement and its terms. ....................................................................... Maximizing the Value of Your Equipment | Once the equipment is delivered and installed, it’s essential to ensure it operates efficiently throughout the lease. If issues arise, it’s important to reach out to the supplier immediately to address any concerns with the equipment. ....................................................................... Easy Access with Our Customer Portal | Managing your finance agreement with grenke is simple. Through our Customer Portal, access key information such as contract duration, instalment amounts, and contract numbers. Invoices are also available to download or print, making it easy to stay on top of leasing payments. ....................................................................... Dedicated Customer Care | To provide further assistance, we’ve developed a comprehensive Customer Care website, where you’ll find additional information and guidance on leasing with grenke. Our Customer Care team is always available to support both new and existing customers, ensuring they receive the help they need at every stage of the leasing journey. ....................................................................... Our Commitment | While we understand that some reviews may reflect frustrations with equipment suppliers, we want to assure our customers that grenke is committed to assisting any customers experiencing issues where possible, especially regarding your finance agreement. Our mission is to ensure the finance process is transparent, accessible, and tailored to support the success of your business. ....................................................................... Thank you for choosing grenke. We invite you to leave a review and share your experience with us, as your feedback is invaluable in helping us improve and continue delivering the best possible service.


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3,1

Moyen

TrustScore 3 sur 5

277 avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

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Tous les avis

(277)

35 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Perhaps Grenke need to get a conscience…

Perhaps Grenke need to get a conscience about how they have treated small businesses by leasing them advertising screens worth £600 for £11,000. Please do not do any business with this company. They are all part of a pyramid scam with dodgy companies

Have just been told by my till system operator I need a new system and Grenke are the financier. Hate to think what they’ll charge me for a £8000 till system. Think I’ll go back to pricing guns and labels thanks but no thanks. Won’t touch them with a barge pole.

14 février 2020
Avis spontané
Noté 1 sur 5 étoiles

I have asked time and time again for a…

I have asked time and time again for a copy of my invoice for the rip off media screen I was mis-sold (the screen is broken).
They have completely ignored my request.
Now surely I am entitled to an invoice as I would like to claim on my insurance. At the end of the day, if I can claim my 10k that the screen supposedly cost I will be happy. But no, nothing. Which proves that GRENKE are in fact lying through their teeth.
I will also report them to HMRC as no doubt there is a VAT dodge somewhere as they cannot provide me with a VAT invoice.
Dodgy dodgy dodgy, avoid avoid avoid

14 février 2020
Avis spontané
Noté 1 sur 5 étoiles

xxxxxxxxxxWARNINGxxxxxxxxxx

xxxxxxxxxxWARNINGxxxxxxxxxx
STAY CLEAR OF THIS COMPANY. THIS COMPANY HAS ALMOST RUINED MY BUSINESS. THEY AGREED A FINANCE PACKAGE WITH 2 OTHER COMPANIES ( VISION ASSET FINANCE LTD AND VIEWABLE MEDIA) TO SUPPLY 2 ADVERTISING SCREENS WITHIN MY STORE AT A COST OF £510 PER/MONTH. GRENKE PAID VISION ASSET, VISION ASSET PAID VIEWABLE MEDIA AND THE ALL TOOK THEIR CUT. THEY CHARGED ALMOST £15,000 PER SCREEN YES £15,000 WHEN IN FACT EACH SCREEN AND ITS SOFTWARE ONLY COST AROUND £600. I WOULD PAY THIS OVER 3 YEARS, BUT GET THIS, VIEWABLE MEDIA WOULD PAY ME £510 PER/MONTH TO ADVERTISE ON THE SCREENS. SO YOU SEE, NO COST TO ME AT ALL UNTIL VIEWABLE MEDIA DOES A RUNNER WITH ALL THE MONEY £15,000 X 450 APPROX IN NORTHERN IRELAND ALONE. SO NO MORE PAYMENTS FROM VIEWABLE MEDIA BUT THREATENING LETTERS FROM GRENKE DEMANDING PAYMENT RIGHT AWAY OR FACE THE WRATH OF THEIR VERY HIGH POWERED LAWYERS. PLEASE PEOPLE DO NOT DO BUSINESS WITH ANY OF THE ABOVED NAMED COMPANIES AS THEY DO NOT CARE ONE BIT ABOUT YOU. ONLY THE POUND.

14 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

Avoid at all costs
Grenke leasing work with rhino media asset finance and other media group
No checks undertaken and over 1000 small businesses have been affected by the scam
Do your research before going ahead with any finance groups

AVOID AVOID AVOID

13 février 2020
Avis spontané
Noté 1 sur 5 étoiles

I urge people to not use this parasite…

I urge people to not use this parasite of a finance company!!
They unwittingly allow third parties to sign up small retailers into extortionate finance deals.
Grenke have the morals of a dead maggot.

13 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Missold finance to small businesses of…

Missold finance to small businesses of 10k+ Have signed up 100s of small businesses using companies veiwable media/rhino media without carrying out necessary checks under FCA guidelines. Are under investigation by Action Fraud, Ombudsman and Trading Standards. STAY CLEAR....

12 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Viewable Media / Grenke scam

Do not deal with this company at any price they are part of a large scam on 1000s of small businesses which they claim to have known nothing about ie financing £10000 screens worth at most £1000 by a company calling themselves viewable media / Vision asset finance. The small businesses are fighting back however in their 100s

12 février 2020
Avis spontané
Noté 1 sur 5 étoiles

It’s very bad company because without…

It’s very bad company because without any credit record check passed financed without consent in connection with Viewble media and vision asset. Original we didn’t have contract with grenke but Viewble media didn’t told that you going to get financing from grenke for tv screen and it’s missold by all 3 companies and tv screen is only around £500 and grenke given other viewable media around 8000 to 9000 GBP for without checking costs and now they asking £399 for 36 months so before you get financed please check all otherwise they make you fooled.

12 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Dishonest

Dishonest , rude , incompetent, did I mention rude . Avoid at all costs

12 février 2020
Avis spontané
Noté 1 sur 5 étoiles

I think a 1 star review is too generous…

I think a 1 star review is too generous for this company.
It is shocking that a company can be run like this and not be held accountable at all.
No customer service at all.
No help or advice.
QUITE SIMPLY CROOKS IN SUITS.
MANDIP DALE
TYCROES SUPERMARKET

12 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Grenke taking no responsibility for…

Grenke taking no responsibility for fact that they were represented by VIEWBLE media representatives who under false pretences sold 100s of grenke leases To business in uk / NI . They need to listen and mediate .

12 février 2020
Avis spontané
Noté 1 sur 5 étoiles

we are also vivtims of veiwable media /…

we are also vivtims of veiwable media / rhino media & grenke.
GRENKE ARE NOT ANSWERING ANY EMAILS OR REPLYING TO CALLS OTHER THAN SENDING INVOICES FOR MONEY.
RICK TURPIN HAD THE DECANCY OF WEARING A MASK WHEN HE ROBBED HIS VICTIMS...

5 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Public be warned

This company is under investigation for their involvement in selling Media packages to small businesses.basically we were told that this package was going to be totally free then when the media advertising stream money stops we were left with the leasing fees to pay £299 per month for 3 years. Totally unscrupulous one star is one star too many!

3 février 2020
Avis spontané
Noté 1 sur 5 étoiles

DISAPPOINTED!! BEWARE!

Like many other retailers, we have also had the misfortune of being mis sold into a finance agreement with GRENKE which has left us paying a small fortune for a TV screen worth a fraction of its cost!

3 février 2020
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY

There are plenty of other finance companies to use that will apply due diligence, Grenke do not.

3 février 2020
Avis spontané
Noté 1 sur 5 étoiles

I too have been taken for a ride with…

I too have been taken for a ride with the mis sold advertising scheme. Comments from Grenke ‘ I should have done my due diligance’ before signing up for this arrangement. Now stuck with a blank advertising screen costing £255 per month over 36 months plus Grenke insurance fee.
A caring company ???

3 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Greatly disappointed with this company…

Greatly disappointed with this company who refuse to help the people whom they have provided leasing on behalf of the companies like Viewable media. Should follow responsible lending and realise the mistake and try to correct it like some finance companies who have released their Customers. Grenke should have carried out due diligence when financing equipment.

3 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Awful company to deal...

GRENKE charging over £10,000 for a £400 worth media screen (TV) to small business across the UK and NI. I am one of the victim of mis-sold financial agreement from GRENKE. It’s now badly affecting my business and livelihood. Even though the viewable media sales representative agree with me that he mis-sold the financial contract, but GRENKE refuses to accept that.
One of the worst company to deal with.

2 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Use this company at your peril

Use this company at your peril. They are involved in a massive scam affecting micro and small businesses across the UK & NI, and initiated by digital media company, Viewble Media, who went into liquidation last year. Grenke charging over £10,000 for a £300 max TV screen and refusing to help those affected, many of whom stand to lose their livelihoods. Grenke now being investigated by regulatory bodies, pending legal action against them

2 février 2020
Avis spontané
Noté 3 sur 5 étoiles

Happy but not happy

Mostly very pleased, but we are consistently charged for Insurance when we already provide confirmation of existing cover, drives me nuts and costs the company twice for the same cover, bonkers. A dedicated point of contact would be a start to seeing an improvement.

30 janvier 2020
Avis spontané

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