Alex was extremely helpful right from the off. He was very knowledgeable and keen to problem solve to get the trike conversion right. He communicated very clearly throughout. Highly recommended.
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Lisez les avis des autres
GRIDE has been a fantastic retailer to work with. I contacted Alex originally asking questions about e-bike conversion kits and over a month of deliberating and questioning, came around to his kits. S... Voir plus
Battery was delivered very promptly after order. To anyone planning to build an eBike or replace existing battery system, this product really is the neatest I have come across. At a glance, the 7Ahr 3... Voir plus
Found Alex online, a local installer and supplier of ebike components. After a very useful pre purchase discussion it was clear Alex was to be trusted, his knowledge is second to none. Everything was... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our aim is to transform and provide the finest modes of electric travel at a cost-effective price, helping reduce our carbon footprint. By innovating commuting with a simple conversion kit, anybody can experience the thrill of a pre-built Electric Bike at fraction of the cost. One of the greatest forms of travel is on a bicycle, and now... they can all become electric! The best electric bike is probably in your garage, all you need is a motor and a battery. In the simplest form, that’s everything required for an electric bike, the majority of other components are symmetrical, and are the same whether it be electric or not. Your existing bike fits you, you like it (because you bought it), and so by converting it you are repurposing that product.
Coordonnées de contact
Newcastle-under-Lyme, Staffordshire, Royaume-Uni
- 07577621073
- www.gridelectric.co.uk
- gridelectric.co.uk
4,6
Excellent
26 avis
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Very helpful, great customer service
Alex was extremely helpful right from the off. He was very knowledgeable and keen to problem solve to get the trike conversion right. He communicated very clearly throughout. Highly recommended.
23 novembre 2025
Avis spontané
product as described
product as described, well packaged,arrived quickly all good will go to this seller again in future
17 septembre 2025
Hand cycle conversion
Alex was very helpful and has done a great job converting my hand cycle to e assist I'm very impressed on how it's worked out and the service received thanks
16 novembre 2024
Avis spontané
A fantastic service and really pleased…
A fantastic service and really pleased with the bike, I would totally recommend them.
31 mai 2024
Avis spontané
Got me a new display on a friday night
Needed a new display quickly to replace my broken old one, guy was friendly and knows what hes talking about, it was on a friday and everywhere else was closed, he was on holiday but still managed to sort me a new one within an hour, highly recommend
31 mai 2024
Avis spontané
VERY HAPPY CUSTOMER
Found Alex online, gave him a call he explained everything really clear ,he picked our bikes up kept us informed throughout the conversion and dropped off when done, really pleased with them couldn’t be happier
Thanks Alex
28 avril 2024
Avis spontané
Very quick resolution
It is very rare for the unit that I purchased to develop a fault, but my contact at GridE ran through some possibilities to try a resolve the issue and when that failed was very quick to get a brand new replacement unit out to me. Things were a little longer than hoped but that was still amazingly good given it was handled over the Christmas and new years period.
4 novembre 2023
Good service and great product
Battery was delivered very promptly after order. To anyone planning to build an eBike or replace existing battery system, this product really is the neatest I have come across. At a glance, the 7Ahr 36V option is almost indistinguishable from a standard water bottle. Different capacity batteries can be interchanged in the same bottle type holder according to ride duration. Brilliant!
20 février 2024
Helpful and responsive.
2 novembre 2023
As a customer of both the bike kits and…
As a customer of both the bike kits and bike servicing I have always been surprised by the quality of work and end product received. When one of my wires malfunctioned they drove down to me and replaced the wire at no expense and with extremely high levels of Customer service. 10/10 customer experience
22 octobre 2023
Avis spontané
Réponse de Grid Electric
Dhanish, Thanks for such positive feedback! It's been a pleasure working with you!
Great customer service!
My experience with Grid Electric was nothing but positive. I was in need of a battery specific to my E-bike model. Alex was super helpful and willing to customise the battery to fit my model at all costs. The response time was also very speedy.
I would definitely recommend these services to anyone!
18 septembre 2023
Avis spontané
Took 8 days to receive the goods
Took 8 days to receive the goods. 1 day to offer an alternative as nil stock and then 2 more working days to dispatch then 3 days for hermes to deliver. You need to be on the ball more or the company's like Amazon are going to clean up !
26 août 2023
Réponse de Grid Electric
Dear Peter,
We sincerely apologise for the delay in receiving your order and any inconvenience this may have caused. We value your feedback and will use it to improve our services.
We appreciate that timely delivery is crucial, and we fell short of your expectations in this regard. We're actively working to streamline our processes and enhance our response times to ensure a smoother and faster experience for our customers.
We appreciate your patience during this time and are committed to delivering the best possible service in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.
Best Regards,
Alex
Really helpful and great knowledge
16 mai 2023
Avis spontané
Professional work
Professional work, rapid and efficiently performed. A remarkable young man who worked hard to accomplish the task set and was accommodating of my admittedly panicky personality. Would happily suggest his services to anyone in area.
10 mai 2023
Avis spontané
Réponse de Grid Electric
Hi Andrew,
It was great doing business with you. Wishing you all the best with your new eBike.
Regards,
Alex
Found Alex online
Found Alex online, a local installer and supplier of ebike components. After a very useful pre purchase discussion it was clear Alex was to be trusted, his knowledge is second to none. Everything was completed as per our discussion costs were competitive and matched what we discussed. Now to the important part, bike has been converted by Alex to a high standard, it out performs my expectations. I will be converting another bike using Alex, highly recommended. Alex thank you, much appreciated, look forward to doing business soon. Jon
23 septembre 2022
Avis spontané
Excellent service and excellent…
Excellent service and excellent product. So much so my wife, who has ridden both the London to Paris and Coast to Coast rides, will be getting one! Thanks Alex
1 septembre 2022
Avis spontané
First Ride Today and Good Performance
A neighbour has just built my conversion. Goes ok on initial impressions. Need to learn more about the operating options.
Downside is no manual is provided for the display screen. I'd like to change to miles if possible.
Another minor problem is that the larger front chainring means the chain is now too short to go onto the largest rear sprocket. A longer chain will sort that out. I want to have the low gear in case the battery and I run out of puff.
I received a useful reply from Alex. Thanks.
4 août 2022
Réponse de Grid Electric
Hello John,
Im glad to hear that you are enjoying your new Electric Bike.
Regarding display manuals, we do have these, I’ll get one over ASAP via email! The chain can sometimes be too short once the the front 44T chainring has been fitted. So yes, the options are to either purchase and size a new chain or smaller aftermarket front chainring, or remove the top cog which as you say isn’t ideal.
If you need help with a new chainring or sizing a new chain, please get in touch with us via email.
All the best.
Regards,
Alex
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