Grifols Avis 

Grifols/Plasmacare, 3280 West 87th Street, Chicago, Illinois 60652
Speed drastically reduced on the apheresis machine during my plasma donation.
When they slow down the plasmapheresis machine too much,
it causes donors to lose too much plasma; creates unnecessary body weakness afterwards: increases the donor's risk; and
causes the needle to remain in the arm for prolonged periods creating soreness and/or unnecessary bruising; the donation time doubled; the amount of plasma increased,
but no donor payment was increased.
The tech that does this was asked not to do it, but continues to slow the plasmapheresis machine down way too much.
I have noticed that I am hooked up to the plasmapheresis machine so long that the rest of donor plasmapheresis beds and donor room are empty.

Vallyn was excellent at her job. She is quick and efficient. The process was painless. This is a great blessing that provides extra finances to the doner, much needed plasma for medical needs and jobs in our community. People like Vallyn make the process as pleasant as possible.

This is my second time trying to donate , they are very slow and lazy , they have no system . You come in you don’t know who to talk to… and extremely ghetto

Today was my second time donating, and it was a great experience! Shyrah answered all my questions, put my mind at ease, and just made the whole process/experience a pleasant one! I will DEFINITELY be back! I highly recommend Grifols in Conway, AR.

I went there to donate and was turned away and falsely accused and I reported this 2 days ago and never heard anything about it. I want this to be reported and something to be done about it and somebody to contact me about this and hopefully it never happens again.

I think this Cambridge Location may be just getting started. I am used to going to Canadian Blood Service where the professionalism is top notch. At Grifols, they don't seem to have a knowledge of common medications. I had to spell them out and I never have to do that at Canadian Blood Service. I also got rejected due to Ventolin(Salbutamol) for my Asthama, and that is fine if plasma has a stricter limit, but things like that should be screened out during the online application process. This would save everyone time. I was relieved though because it does seem like everyone there is just learning the ropes. As with every beginning business, this does not mean they cannot achieve a better experience going forward.

I had a good and first time experience at the Grifols plasma donation centre in Hamilton. Lovedeep was going into the details about when to donate and the bonus program. I don't know if because the way he explained or didn't explained clearly, but l had a difficult time grasping the conversation, but he didn't show any patience. He was showing impatience, he signed and rolled his eyes. I felt uncomfortable and irritable. I'm a first time donor and and he told me alot of information, so l felt overwhelmed, nervous and anxious and l sense he showed no empathy. This is where professionalism should comes into play.
Please be patient and understanding with new donors. We can try to improve and do better on the daily.

The good new is my experience with Hie, the nurse, and the staff in the donation room was A+.They were professional, patient, caring and they helped me to feel comfortable and assuring before, during and after donating plasma.

I appreciate your work and continue the good work. Highly recommend

Trash. They close at 1:30pm.

I've donated at the North York site and the staff are friendly and efficient. They did their best to make me feel comfortable.

This company has some unprofessional, disrespectful employees...they deferred me for no reason at all. I guess jealousy but, anyway I would never recommend anyone to them.

I have previously donated my plasma at xxxx pharma plasma center here in Denver several times with out a single issue.
I had made a switch to Grifols to take advantage of there new Downer pay outs. This proved to be a very negative experience with very bad results. My first donation was smooth with out issue. Second was a failure with reposition attempts and multiple restricts. Left the center with both arms wrapped in ice packs and a return of blood failure. The reposition attempts seemed extreme with the so called vain specialist cranking the needle sideways creating the needle area to swell significantly. They sent an other employee to insert a new needle into my other arm. He seemed to be uncopident and had a so called vain specialist direct him which vain he should use. The needle looked to be placed a bit on the deep side and after about 10 minutes the location swelled up. They pulled the needle without a full blood return.
Both my arms in countered bruising that took a week and a half to go away. I went back after I got rid of the bruising to have yet again a failure that required reposition attempts and three restricts. After spending an other week plus using ice and heat to cure the bruising. I went back to give a donation to find out they put me on a list that required me to be reviewed by there vain specialist. They acted as if there was a problem with my veins and told me to do exercises and come back in a week and a half. This left me frustrated and they acted as if I was the problem.
I returned to xxxx pharma and had a completely smooth donation with no issues. My personal experience with Grifols was very bad. Multiple times with bruising and trauma to my arms. The team on the floor seemed to me as lacking compliance and having issues with inserting the needle correctly. I did not ever feel like that when I donated at Octo pharma. Never a issue with them missing a vain or leaving there center bruised.

Excellent staff!! Friendly and very knowledgeable.

A well-deserved ‘shout out’ to Loghan!!! She went far and above today (well…everyday). She deserves a raise & praise!

after seeing the tech who checks your blood and getting poke 3 time to get blood to do there test and then going back to sit down to get called to donate was watching people come and go I seen people who had come in more than 20min after me going in to donate after counting 8 people that came in to the clinic go and donate I walk out will not be treated like i don't count

Staff is prejudice on who they call and don't call. Show preferential treatment towards one group of people All The Time. Male in first table with bald head is Extremely Toxic, blatantly Prejudice.

Waste of time.. blood pressure machine barley works. They're extremely rude and don't want to work. The bathrooms are dirty and never have soap. Needless to say, I won't be coming back.

I have been a loyal donor at grifols for 23 yrs.I love the environment and the ppl. I will continue to donate at grifols.

I've been celibate for 6 years and the sexual act I engaged in before hand, I used protection. I started Grifols in August of 2024(scared at first because I'm not a fan of needles), and initially was told about the every 4 months blood sample testing. All of my test were negative for STD's. My 4th blood sample was taken in July and the results supposedly came back that an STD had been detected. I went in and spoke directly to the manager that team the facility because I'm still celibate and haven't had ANY bodily fluids exposed to me since my celibacy. Prior to me moving to Colorado, I've always been a firm believer of going to the doctors. The reasoning as to why all of a sudden this happened sounds ridiculous!!! I'm well aware of the testing facilities and I'm also aware of the practices that go along with it. I've spoken up about some treatment from a couple of employees prior to my visit, so as soon as I go on my day to donate, I can't sign in and was told by an employee(the same employee that there was an issue that I spoke up on) came in with a smug face telling me about this false STD result. I was asked to leave because I further let her know that her smugness basically was an irrelevant need at that time and that I don't and haven't had any sexual contact with anyone and that I wanted to withdrawal from the company. I honestly believe my results were fudged because there's not a logical/scientific evidence that would hold the accusations of an STD ,that in no way possible, I could have of I've maintained a clean bill of health and have been abstaining from ANY sexual activities.... It makes ya wonder. I love helping people to live, but the way these people have tried to tarnish my character, TOTALLY UNACCEPTABLE!! NIKETIA W(DONOR) Grifols 145 S. Sheridan Blvd. Lakewood CO

Didn't receive compensation the receptionist entered me as an old client even though I booked as new. Messing everything up. Now after 2 weeks of donating Im yet to get compensation once. I asked again when I go in for each appointment. They are yet to contact me and each time I ask they say a date that is further away. They seem to just play games endlessly.

What happened to me was dangerous, humiliating, and psychologically disturbing. This is not a “bad day.” This is systemic malpractice.

At the end of my donation, blood and plasma began pouring from my arm — not a trickle, but soaking my clothes, pooling on the chair and the floor. I immediately flagged down a female tech. Her response? She laughed and said, “Oh, you leaking,” then froze, doing nothing. Zero urgency. Zero action. Zero training. She left, and minutes later, a so-called “trainer” showed up.... while blood is dripping onto the floor.

I showed him my actively bleeding arm, my ruined shirt, the blood on the floor. He did not care. Instead, he put on a fake “owner” act, calling the staff “my employees,” and tried to shut me up and intimidate me — not help, not treat, just suppress and deflect.

When he noticed I was recording with my phone, his whole act collapsed: he went pale and silent, fully aware he’d just destroyed any plausible deniability. This is a "trainer" who should never be within 100 feet of a medical environment.

It gets worse: The manager finally arrives — and immediately refuses to identify herself, hides her badge, won’t give a card, and tries to pull me away from the donor floor so no one will see or hear what happened.... WHILE I"M STILL BLEEDING.

Her excuse? “Everyone here is being trained — we learn on the job.” That’s not a reason; that’s an outright admission of unqualified, unlicensed staff handling live donors. She was more worried about optics and liability than the health and safety of a patient actively bleeding in her facility.

This is criminal negligence. This place is a lawsuit waiting to happen. Their incompetence is so severe, it is dangerous to step inside. Grifols corporate, state health, and licensing authorities need to shut this center down and fire everyone involved before someone gets killed or maimed.

DO NOT GO HERE. REPORT THEM. DEMAND AN INVESTIGATION. THIS PLACE IS A THREAT TO PUBLIC SAFETY.