Ordered XS tracksuit with shorts and tee shirt for my son’s birthday. Slight mix up when delivered they had sent medium shorts and tracksuit bottoms. Once I emailed GRIID they responded straight away... Voir plus
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Lisez les avis des autres
Edited as after two washes brabd name fell off and clothing went down hill very fast havent purchased since ... extremely fast delivery sizing is small fit glad I sized up the quality is very goo... Voir plus
Irish company Great fitting well made tracksuits. I bought two as they were on sale. Both great value for money. The brand definitely stands out among the rest. Swift delivery. So overall I w... Voir plus
Can't believe how fast the delivery was ,ordered the tracksuit 12.30pm on the Thursday was at my house for 10am next day & didn't pay for next day delivery. Fantastic service!!!! Brilliant quality... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
GRIID has a wide range of cutting edge sportswear & lifestyle clothing. From Men's Tops, Bottoms, Jackets, Tracksuits, Coats built for the pinnacle of performance.
Coordonnées de contact
4,6
Excellent
215 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
delivery came two days after order and…
delivery came two days after order and my son loves the outfits
23 août 2024
Avis spontané
A poplular brand values it's customers
Easy to place an order. Order delivered on time. Further communication with the team is effective. The business values their customers and lovely support received from the team. A very popular brand for young people.
13 août 2024
Avis spontané
Say no more Ted 👌🇮🇪
30 juillet 2024
Excellent service got stuff in couple…
Excellent service got stuff in couple days
25 juillet 2024
Avis spontané
Love Cap and really fast shipping
29 juillet 2024
Avis spontané
Amazing service I had a mistake when…
Amazing service I had a mistake when ordering I ordered the wrong size one email and 20 minutes later it was sorted and the size was fixed and 2 day later in was a my door you don’t get that service in many places or at all amazing and I wish yous all the best in the future with the business
18 juillet 2024
Avis spontané
Brilliant and quick delivery will be…
Brilliant and quick delivery will be buying again
26 juillet 2024
Avis spontané
Easy website to use
Easy website to use . Fast delivery. Clothes came perfect very happy with purchase. Will definitely buy from this website again .
24 juillet 2024
Avis spontané
Very quick to deliver
Very quick to deliver, good quality my son loves his jacket is slim fit but the platinum grey shorts are too small but he is tall, sent the shorts back with a letter to exchange to a medium onyx and now have a reply will be with me soon,he and his friends will defo be getting more of the site,
26 juillet 2024
Avis spontané
Great site to order from..jacket is…
Great site to order from..jacket is unreal..Will be ordering more soon
23 juillet 2024
Avis spontané
Poor communication trying to arrange…
Poor communication trying to arrange exchange never provided any help. Stuck with a tracksuit a size too small.
1 juin 2024
Avis spontané
Réponse de GRIID
Dear Antony,
Thank you for your feedback. We're truly sorry to hear about the difficulties you experienced while arranging an exchange.
We strive to ensure smooth communication and hassle-free returns for all our customers. According to our records, your returned item was sent back to the sender on 04/07. Once items reach us, we process exchanges and returns promptly without any issues. It seems there may have been a logistical issue on the courier's side, which is beyond our control.
We would love to resolve this for you. Please reach out to our customer service team directly at info@griidofficial.com, and we will assist you with the exchange process to ensure you receive the correct size tracksuit.
Thank you for your understanding and patience.
Best regards,
The GRIID team
Order arrived in 2 days
Order arrived in 2 days. Great quality and sizing. I had a small issue with one item and the customer service was excellent, very quick response and was resolved with no fuss. Will be ordering again.
29 juin 2024
Avis spontané
Excellent Quality and Outstanding Customer Service
Ordered XS tracksuit with shorts and tee shirt for my son’s birthday. Slight mix up when delivered they had sent medium shorts and tracksuit bottoms. Once I emailed GRIID they responded straight away and sent a courier out to our house with correct size within hours. Outstanding customer service. Really impressive. Items ordered were really high quality. My son is delighted with the set. Will absolutely be a returning customer … highly recommend.
5 juillet 2024
Avis spontané
Great service and product
Great service , quality product , quick delivery . Very happy overall and will defo be buying more from them .
3 juillet 2024
Avis spontané
Delivery threw package under the car in…
Delivery threw package under the car in pouring rain even thow i have porch and is always open other than that I'm happy with product
28 juin 2024
Réponse de GRIID
Hi Paul,
Thank you for sharing your feedback and for your positive remarks about our product. We’re thrilled to hear that you are happy with your purchase.
We sincerely apologise for the delivery experience you had. While we strive to partner with reliable courier services, it’s clear that the service you received from DPD fell short of both our and your expectations. Rest assured, we will be addressing this issue directly with DPD to ensure such incidents are avoided in the future. Please note your review more so reflects on DPD and not on us as a brand so we would appreciate if you could consider this when reviewing us a brand.
Nevertheless, your satisfaction is our top priority, and we appreciate your understanding. If there’s anything further we can do to assist you, please don’t hesitate to reach out to our customer service team at info@griidofficial.com
Thank you for your support and for bringing this matter to our attention.
Thanks,
The GRIID team.
Fantastic communication
Fantastic communication. Son was well pleased with the items purchased. Will deffo purchase again
3 juin 2024
Avis spontané
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