Groomi Limited Avis 

Prompt service, well packaged. Dogs now well groomed!

I purchased a Groomi tool a few years ago and have absolutely loved using it for grooming my dog, so recently I ordered replacement blades as normal. Unfortunately, when I went to replace the blade, the screw just kept turning and wouldn’t come out, meaning I couldn’t fit the new blade.
I contacted Groomi customer service and they were incredibly helpful from the start, providing clear instructions and troubleshooting advice to try and resolve the issue. When it became clear that the screw wasn’t going to come out, they immediately offered to replace the tool if I returned it to them.
Throughout the process, they were extremely apologetic and explained that this was a very rare fault they hadn’t encountered before. Not only did they send me a brand new replacement tool, but they also included an extra blade free of charge as a goodwill gesture.
I already loved the Groomi tool itself and highly recommend it for dog grooming, but the exceptional customer service has made me an even bigger fan of the company. A fantastic product backed by a team that genuinely cares about its customers. Thank you again!

Amazing product! Wish I’d bought one sooner!

Great product! Effective, easy to use & my dog loved it too. Thankyou for your speedy delivery & making such a great grooming tool. 😀

Absolutely love this product! Had something similar before but this one is superb! Dog loves it! Literally a whole bag of hair & that was after a 5 minute groom, my dog is a dashador so has a thick coat especially round the collar & knickers & this helped thin it out a treat

£20 for a de-shedding brush that's little more than a lump of plastic (the 'handle') and a row of shallow teeth no bigger than the tear edge of supermarket tinfoil. The sales hype promised much. The product doesn't deliver. So it's back to a normal -and better- metal toothed comb for our Border Terriers. They didn't rate this piece of junk either.

Our Labrador has been itching for days now but we were away on holiday so didn’t have a brush or mitt to help her. We went into a pet shop and the Groomi deshedder was recommended. Now we have never used a comb etc on her - only ever a hand mitt which she never really liked but this deshedder she absolutely loves!! Just stands there and lets me comb her and the amount of dead fur that I have managed to take off is phenomenal. I really can’t express how good this is. Well worth the money and made in the UK too!!

Such a great product for my elderly dog who HATES being brushed/combed. The product is well made and does the job amazingly!

I really hate businesses that add shipping protection with your order as an option you need to untick. I accidentally forgot to untick the shipping protection box and consequently have paid more for my order. This is a sneaky additional cost as Australia Post offers free shipping protection for orders under $100. I won't be ordering from this company again.

Bought this on the basis of what seemed like good reviews only to find it is hopeless at deshedding my black labrador's coat. Gone back to the deshedding comb I bought off eBay for half the price of the Groomi. Would return it but the company put on so many conditions it will cost more to send back!

I love it, fab on cat & lab

Brilliant product and great customer service.

Ive had a groomi for a few years now & just purchased another ! We have 2 bengals and this takes all the loose fur straight from them ! Best brush ive ever had!

So much better than a brush!! I have a yellow lab and I didn’t realise how much they moult as much as they do. My furniture, carpets, even tiled floors are covered in a layer of fur. Having visitors was embarrassing when I saw their clothes when they left.
You will never remove all the fur but there has been a big noticeable difference since using the groomi. Even my dog now likes to be groomed and the amount of fur that comes out is unbelievable. Highly recommend.

I purchased the Groomi Kit and the Dog Wash Hydro-Hound and I really regret wasting my money.
These products are cheaply made and not worth the price tag.
I attempted to wash my dog with the Hydro-Hound today and the item itself is cheap plastic that would shatter if you dropped it on the ground. The use of the shampoo was ineffective as the water flow managed to empty the soap bottle completely after a few seconds when I changed the setting to ‘soap’.
The different ‘flow’ options were pointless and the only one that was effective was the ‘shower’. All other options were useless. Don’t bother.

Doesn’t work at all. Hair flies everywhere so it’s just a furminator that spooks the dog. This was the case for both our (different haired) dogs. Don’t waste your money.

Very fast delivery best comb for my Rottweiler

Disappointed with service. Hose didn’t fit Groomi brush. Company took nearly a month to send new one. Product is excellent but sad communication and care is so poor.

This is the second Groomi I have bought as I was so impressed with it....this one is a Christmas present for a friend. It arrived really quickly and correspondence was great. Please support this small business as they have designed a great product in the Groomi......my dog absolutely loves being brushed now.