GroundGuards Avis 

167
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

very pro active with the work, very professional , went above and beyond for the company , didnt stop through out the day no matter the weather. employees , Luke , Bradley & Paddy also travelled o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An absolute pleasure havingt Bradley and Joe down today. Amazing set off lads, got the job done with no questions asked. They both worked great as a team. Would happily have them back again for anothe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Driver Jacob went above and beyond to get the job done efficiently. Nothing was too much hassle for him, even in high risk, high pedestrian traffic area, he kept his cool and carried on safely and ef... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are very impressed. The product is great. The 2nd hand fastcover mats were as described, used but in good condition. The ordering process was good and the sales team were very quick with communicat... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'engins de chantier
  2. Service de location d'équipement de construction
  3. Fournisseur d'équipement

À propos de GroundGuards

Écrit par l'entreprise

GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.

We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

167 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(167)

63 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Two orders placed and handled…

Two orders placed and handled professionally. Both orders delivered on time (next day)

25 mars 2026
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Réponse de GroundGuards

Thanks for your feedback. Great to hear that both orders arrived promptly. We appreciate your support.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Jacob and Bradley did a really good…

Jacob and Bradley did a really good job, great lads

19 mars 2026
Avis spontané
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Réponse de GroundGuards

That's great to hear - I'll pass you feedback onto the guys. Thanks for taking the time to share it!

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Would recommend

I purchased a pallet of used mats for a small event and apart from the price being very cheap compared to others I'd seen the whole process was dealt with easily over the phone.
Everyone I spoke to from first contact to last were friendly, polite & efficient.
Would definitely buy again and reccomend.

17 mars 2026
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Réponse de GroundGuards

Thanks so much for your kind review. We’re really pleased to hear you found everything easy and that the team were friendly and efficient. We really appreciate your recommendation and would be very happy to help again in the future.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Great experience

Great product, sensibly priced & arrived the day after I placed the order. Great service all round.

26 février 2026
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Réponse de GroundGuards

Thanks for taking the time to leave us a review - we really appreciate it. If we can help with anything in the future, just let us know!

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Great service and fast delivery

Great service and fast delivery

18 février 2026
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Réponse de GroundGuards

Thanks for the feedback! We’re really pleased you were happy with your order. Please get in touch if there is anything else we can help you with.

Best,

Mike - Marketing Manager

Noté 5 sur 5 étoiles

Excellent service,arrived the next day…

Excellent service,arrived the next day and put straight to work.

10 février 2026
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Réponse de GroundGuards

Thanks for the great feedback. Really glad everything arrived quickly and did the job straight away. If you need anything else, just give us a shout.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Rapid response to all things asked and…

Rapid response to all things asked and a great product delivered and on site!

6 février 2026
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Réponse de GroundGuards

Thanks for taking the time to leave a review. Glad we could help and get everything delivered on site quickly.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Efficient friendly service

Efficient friendly service. Fast turnaround on delivery and brilliant when coming up against me being challenging with requests having never ordered anything like this before. Happy to go above and beyond. Will he using again in the near future!

30 janvier 2026
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Réponse de GroundGuards

Thanks for your lovely review. We are really pleased we could make your first order straightforward and hassle free. We look forward to helping you again in the future.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

ground mat stillage.

we ordered the ground mat stillage, I received a prompt quote back, after I accepted it, I was kept informed of delivery including when there was a delivery issue.
The product is strong and robust and will hopefully last for years.

28 janvier 2026
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Réponse de GroundGuards

Thanks for the review, we’re really pleased you’re happy with the stillage. If there’s anything else we can help with, please do get in touch.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Good company to deal with

Good company to deal with. They we're very helpful in choosing which product we needed and allowed a visit to their depot to look at them in person before buying.

23 janvier 2026
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Réponse de GroundGuards

Thanks for the review. Really glad we could help you choose the right product, and that popping over to see the mats in person made the decision easier. Appreciate your business, and give us a shout if you need anything else.

Mike - Marketing Manager

Noté 5 sur 5 étoiles

Professional service undertaken by a…

Professional service undertaken by a great team very tricky access give the lorry driver a raise

14 janvier 2026
Avis spontané
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Réponse de GroundGuards

Thanks for taking the time to leave a review. Really happy to hear the team delivered a professional service, especially with the tricky access on site. We’ll pass your comments on to the team - and to the driver! If there’s anything else you need, please get in touch.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Golf Course for SEGL

The lads that turned up were efficient and helpful from the start

Michael Lapworth did an amazing job on the machine and got the pannels laid exactly how we wanted

12 janvier 2026
Avis spontané
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Réponse de GroundGuards

Thanks for taking the time to leave a review. Really pleased to hear the team were helpful and everything went smoothly on site. We’ll pass your comments on to the team. If there’s anything else you need, please get in touch.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Michael lapworth and the team done a…

Michael lapworth and the team done a excellent job today

7 janvier 2026
Avis spontané
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Réponse de GroundGuards

Thanks for the kind words! I’ll make sure Michael and the team hear this. Really glad we could help you today. Please let us know if there’s anything further we can help with.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Ground guard matting.

I was able to order and get delivered to site with the minimal amount of disruption

16 décembre 2025
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Réponse de GroundGuards

Thanks for taking the time to leave a review. We’re pleased to hear that we were able to help with a smooth delivery to site. Please get in touch if there’s anything further we can help with in future.

Best,
Mike - Marketing Manager

Noté 4 sur 5 étoiles

Great product

Great product
Great service
Only reason for 4 stars. I didnt receive notice for delivery after stating this is what's needed

3 décembre 2025
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Réponse de GroundGuards

Thanks so much for your review. We're really glad to hear you’re happy with the product and our service.

I’m sorry you didn’t get a delivery notification, especially after you’d asked for one. We did pass your instructions on to our delivery partner, but it looks like they didn’t follow through this time. We’ll share this feedback with them so we can tighten things up.

We want ordering and delivery to be as smooth as possible, so thanks for letting us know - it really helps.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Great service

In stock ready for collection. Polite and helpful staff.

7 novembre 2025
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Réponse de GroundGuards

Thank you for your review. Glad we could help and that the team looked after you.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Quick

Quick, reliable, neat and tidy work. Thoroughly recommend!

27 octobre 2025
Avis spontané
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Réponse de GroundGuards

Thanks for the review, happy we could help. Give us a shout if there is anything we can help with in the future.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles
Logo de GroundGuards

Réponse de GroundGuards

Thanks for your feedback. We’re happy we could help. Please get in touch if there’s anything else we can assist with.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery, helpful staff.

9 octobre 2025
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Réponse de GroundGuards

Thank you for your feedback. We’re happy we could help you! Please get in touch if there’s anything else we can assist with.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

The operatives were very good at their…

The operatives were very good at their job and great communicators. Pleasure to work with.

7 octobre 2025
Avis spontané
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Réponse de GroundGuards

Thanks for the feedback! Really good to hear the team made a great impression on site, I’ll be sure to pass that on to them.

Best,
Mike - Marketing Manager

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