GroundGuards Avis 

167
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

very pro active with the work, very professional , went above and beyond for the company , didnt stop through out the day no matter the weather. employees , Luke , Bradley & Paddy also travelled o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An absolute pleasure havingt Bradley and Joe down today. Amazing set off lads, got the job done with no questions asked. They both worked great as a team. Would happily have them back again for anothe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Driver Jacob went above and beyond to get the job done efficiently. Nothing was too much hassle for him, even in high risk, high pedestrian traffic area, he kept his cool and carried on safely and ef... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are very impressed. The product is great. The 2nd hand fastcover mats were as described, used but in good condition. The ordering process was good and the sales team were very quick with communicat... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'engins de chantier
  2. Service de location d'équipement de construction
  3. Fournisseur d'équipement

À propos de GroundGuards

Écrit par l'entreprise

GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.

We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

167 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(167)

63 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Service

Quick response, knowledgeable team and kept up to date with the progress of the order!

Couldn't ask for anything more from a supplier.

7 octobre 2025
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Réponse de GroundGuards

Thanks for the great review! Really glad the team could help and keep things moving smoothly for you. Appreciate you taking the time to share it.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Helpful staff when I ordered

Helpful staff when I ordered. Very good communication regarding delivery. Overall excellent.

12 septembre 2025
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Réponse de GroundGuards

Thanks for the review! Really glad the team could help and keep you updated on delivery.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

As always quick,tidy and very…

As always quick,tidy and very professional

27 août 2025
Avis spontané
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Réponse de GroundGuards

Thanks so much! Great to hear you’ve had a quick and professional experience with us.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Great customer experience from chatbot…

Great customer experience from chatbot through to delivery. Thank you!

25 août 2025
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Réponse de GroundGuards

Thanks for your review! Really pleased to hear everything went smoothly. Hope we can help you out again soon.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Polite, Friendly, Efficient

Staff were very polite and friendly on the phone. Order was processed quickly & communication was excellent throughout. Efficient and fast delivery. Very happy with the product. I would definitely recommend GroundGuards and would buy from them again.

19 août 2025
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Réponse de GroundGuards

Thanks so much for your lovely feedback. Great to hear everything went smoothly for you from start to finish. It really means a lot that you’d recommend us, and we’ll be glad to help out on your next project.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Very impressed

Really helpful and patient staff who answered all our queries clearly and politely before we sorted an order.
We were kept up-to-date with the order and delivery, including on the day. The order was worked around our availability too, which I was very impressed by and appreciated as made things our end much easier.

18 août 2025
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Réponse de GroundGuards

Thanks so much for taking the time to write this. I’m really glad the team were able to answer your questions and work around what suited you best. It’s great to know it made things easier for you.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Great service

Great service, great products and highly recommend.

11 août 2025
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Réponse de GroundGuards

Thanks for the kind words and recommendation, really appreciate it!

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Eggborough cricket pitch

No fuss. Plated out a road way across a cricket pitch. Quick and efficient

8 août 2025
Avis spontané
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Réponse de GroundGuards

Thanks for the great feedback! Glad to hear the roadway went in smoothly. Quick and efficient is exactly what we aim for.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

These guys got the job done without any…

These guys got the job done without any issues in and excellent timely manner
Great job well done lads

5 août 2025
Avis spontané
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Réponse de GroundGuards

Thanks for the review. Great to hear the lads got it done without any issues and on time. I’ll pass that on to the team - they’ll be pleased.

Noté 5 sur 5 étoiles

Great service

Great service , lads turned up were very professional explained the process and completed works as they promised , would highly recommend

9 juillet 2025
Avis spontané
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Réponse de GroundGuards

Thanks for taking the time to leave a review. Really glad to hear the lads looked after you and everything went to plan. We appreciate the recommendation and will make sure your feedback gets passed on to the team.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Great experience

Great experience , great knowledge , Very good team of men fast well organised method of installation

28 juillet 2025
Avis spontané
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Réponse de GroundGuards

Thanks for the great review! Really glad to hear the team did a good job and got everything installed quickly and smoothly. We appreciate you taking the time to share your feedback.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Easy to order process and great…

Easy to order process and great customer service.

25 juillet 2025
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Réponse de GroundGuards

Thanks so much for the 5 stars, Sean! We're really glad you found the ordering process easy and had a great experience with our team. If there's anything else we can help with, just give us a shout.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Excellent Service from Ground Guards

We recently had Ground Guards install an xtreme mat temporary trackway for crane access on our site, and the experience was outstanding from start to finish. Connor and Richard were the two team members who handled the job, and they were both excellent—professional, efficient, and clearly experienced in what they do.

They arrived on time, communicated clearly, and worked quickly without cutting corners. The trackway itself was installed cleanly and securely, allowing safe crane movement without any issues. They also made sure everything was tidied up before they left, which we really appreciated.

Overall, a reliable and skilled team that delivered exactly what we needed. I wouldn’t hesitate to use Ground Guardss again and would definitely recommend them—especially if you get Connor and Richard on the job!

23 juillet 2025
Avis spontané
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Réponse de GroundGuards

Wow, what a review! Thanks so much for taking the time to write this. I’ll make sure Connor and Richard see your comments - they’ll really appreciate it. They’re a cracking team and it’s great to see that come across on site. Really appreciate the recommendation and glad we could deliver exactly what you needed.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Connor and Richard recommended contractors

I had Connor and Richard on our site in Lindfield and were very helpful. They have installed more ground guards than originally required due to the curved shape of the haul road. They finished in the time we agreed and worked very safely.
Skilful plant operator and installer on the ground also very good.

21 juillet 2025
Avis spontané
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Réponse de GroundGuards

Thanks for your feedback. Great to hear Connor and Richard were helpful and adapted the install to suit your haul road. Providing a safe, efficient service is always our goal, so I’ll make sure your comments are passed on to the team. We look forward to working with you again in future.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Well equipped company

Well equipped company, hard working skilled lads! Done the job look easy. 👍👍

18 juillet 2025
Avis spontané
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Réponse de GroundGuards

Thanks for the great review! Glad to hear you were happy with the team and the end result.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

efficient and professional

efficient and professional at all times 👍

7 juillet 2025
Avis spontané
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Réponse de GroundGuards

Glad you had a great experience, thank you for the review!

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Would use again

Prompt and adaptable throughout the job. Very efficient and got on even on a very busy site. Would definitely use again.

8 juillet 2025
Avis spontané
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Réponse de GroundGuards

Thank you for your kind words. We're glad we could support your project and keep things moving, even on a busy site. We look forward to working with you again.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

The gentlemen where very professional…

The gentlemen where very professional and helpful.

25 juin 2025
Avis spontané
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Réponse de GroundGuards

Thank you for your kind words! We're glad to hear our team were professional and helpful. We really appreciate your feedback!

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Great service

Great service, delivered and installed the track mats as asked across difficult terrain. Staff were very helpful and friendly.

13 juin 2025
Avis spontané
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Réponse de GroundGuards

Thanks for the great review! Glad the team and mats delivered on a tough job. Really appreciate you sharing your experience.

Best,
Mike - Marketing Manager

Noté 5 sur 5 étoiles

Shripney Cable Works

Great office staff, impressive planning from start to finish. Professional site staff, always on time, positive works ethic, a problem solving team that completed the planned works ahead of schedule. Good job lads!!!

23 mai 2025
Avis spontané
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Réponse de GroundGuards

Thanks a lot for your review. We’re really pleased to hear you were happy with both the office team and the site crew. The team always aims to be helpful and get things done on time, so finishing early is a real bonus. I’ll share your comments with everyone - they’ll be chuffed! Thanks again for taking the time to let us know.

Best,
Mike - Marketing Manager

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