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Lisez les avis des autres

Noté 1 sur 5 étoiles

Broken, slow and annoying site and no customer service. I bought a deal that even after spending hours on with customer service I was unable to redeem online. The site is a nightmare - it simply doesn... Voir plus

Noté 5 sur 5 étoiles

This was a fabulous afternoon tea. The important things; coffee and tea were amazing. Nicest Americano I've had in a while. Sandwiches scones and cakes were varied and most enjoyable. Staff were help... Voir plus

Noté 1 sur 5 étoiles

My wife booked and adventure gift for me. I put away to use later without thinking about it too much. Generally expiry dates are at least a year or more according to Consumer Protection (Gift Vouchers... Voir plus

Noté 5 sur 5 étoiles

very tentative staff called Rachel who helped us all the way from setting up our account with groupon and how to redeem vouchers to get payment ,we realy appreciate it . hope we can do well with this... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

185 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Amazing experience with Rachel 😍

Amazing Rachel has been so helpful and so accommodating she has helped me so much with my business with so many ideas. I am so glad I reached out to you guys and I’m so greatful Rachel has been assigned to our account she has a great relationship with my team thank you so much for everything Rachel!

3 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Very bad experience in this restaurant

Very bad experience in this restaurant. I had booked a meal for one. But when I arrived. I was told no. It was for 2 people.. It was with my Groupon voucher.. Even though the place was empty.. Not 1 customer.. Very embarrassing for me... Never again will I go there again

20 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Groupon did not reply to my three…

Groupon did not reply to my three emails. Groupon would not give me a refund for the Shine voucher I purchased. I couldn't get an appointment. Shine would not honor the coupon despite being in date on the app. 29.95 8.5.24,
Shine Beauty & Brow Bar
Biab Manicure
Expires on 5 Sep 2024

1 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Very bad experience with this salon…

Very bad experience with this salon since my young age I'm doing highlights in my hair but here they mess with my hair n even not an apology for their wrong doing I asked for a copper color n now my hair is multiple shade like light to dark brown n yellow. They didn't even did a proper bleach so I can get color I'm asking. At the end blow dry was catastrophic at finish not even show me the mirror to see at the back how it looks like bcos they know they messed up with my highlights I'm very disappointed on
top they asked for additional price for the length. They are rude n not hygiene at all. I don't recommend this salon. First time of my life I got such a big disappointment n not happy at all with my hair.

28 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst site ever

Tried to buy tickets and order failed twice. Then I noticed the offer had expired. So bought tickets elsewhere. An hour later groupon processed my card twice. When I complained. They said tickets were non refundable . Got same email 6 times. They dint listen. In process of complaining through my bank

26 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

MASSAGE IN STILLORGAN

MASSAGE IN STILLORGAN

Bought a massage for my husband for father's day. When he arrived the place was closed. It had been closed for about a month. I was absolutely disgusted and embarrassed. I am currently waiting on a refund

15 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Hassle-free refund when something went wrong

I've been using Groupon for years, never had an issue until now, when it was impossible to reach the merchant in relation with a deal I had purchased. I contacted Customer Service to let them know, they replied very quickly and refunded the purchase without any hassle.

20 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Do no buy from Groupon

Do no buy from Groupon.
Groupon is not what it used to be.
I could not redeem my voucher and was told by the vendor thet they had not received payment from Groupon.
I looked for a refund. Groupon replied to my emails that they were looking into my issue but never did anything to resolve.
Groupon lied about having refunded me to my payment method.
Thankfully I paid for my voucher through PayPal and was able to raise a dispute through them.
Paypal refunded me.
To my knowledge Groupon no longer have paypal as a payment method so its unlikely that you will get your money back if you have a dispute.

1 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Dodgy

Card went straight to purchase and skipped both cart and authentication. Was promised a refunded in writing due to this error and then was told not to contact my bank and finally told I wasn't getting a refund.
Be very aware of this company!

16 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Refusing to refund me

Groupon have sold me a voucher for a company who are not who they say they are. I have sent probably 60 emails and keep getting the same auto response. They falsely advertised a service and refuse to refund me. I have provided evidence - numerous emails proving it is not the same business or location. All I want is a refund for something I cannot use. Horrible system. I don’t think any humans even work in customer service.

14 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

If I could give zero stars I would

If I could give zero stars I would. This company is extremely unethical in my opinion. Buyer beware - if you miss the voucher expiry date the company will not refund the money, no matter the amount. For example I paid E29.60 for a restaurant voucher which was valid for 3 months - which isn't long in my opinion. I completely understand missing the expiry date is on me & that the restaurant will not honour because they would get no money from Groupon. However, it remains that Groupon have my money that I paid in good faith. They keep the money and will not refund or credit for providing absolutely nothing. I note that in the USA Groupon were taken to court and their policy changed but remains in Ireland. Legislation in relation to monetary vouchers was raised to 5 years - having vouchers that expire after 3 months without refund seems wrong. Please do not risk your money. I have tried to resolve privately with the company before posting this but they are refusing to even provide credit.

7 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Groupon.ie looks scam

Groupon.ie looks scam, they will unlawfully make your credit account balance nil and will find excuses to justify. Obviously will never go near them again!

10 août 2023
Avis spontané

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