Groupon Avis 

Stay away from this scam!!! Recently bought car oil change, job was only partially done (if done at all, can't trust), arrogant, disrespectful staff. Groupon customer service ignored my complain and as it appears they didn't even took time to read it, coming from their completely irrelevant copy/paste response. Money wasted, no help received. P.S. I've already contacted you as may see it from this review.

Useless..... I never thought to check Trustpilot for Groupon having used them in the past without any issue but it's been a while. Obviously I should have based on all the other reviews. I ordered 4 items which formed a collection. Ordered over the Christmas so wasn't too pushed about delivery times but when half the order turned up I found it strange. Eventually got on to the
"Customer Service" team via webchat who advised it had to be done by email and proceeded to end the chat.

They then came back to advise that 2 of the items (which I have invoices and dispatch notices for) had gone missing and after much back and forth have now advised that the items are no longer available. They have also issued refund in Groupon Credits which I have absolutely no interest in. It'll be interesting to see if they issue a refund to my card. I think I'll just stick with buying from actual and reputable retailers going forward.

worst worst experience ever!! when i purchased the item, delivery time was 2 days and after ordering it become 7 days and when this didn't arrive even after 7 days i contacted the customer service and who said it will take 15 days. after 15 days still no sign of item nor customer service has a clue where my product is.
asked for refund which took another 12 days and still not processed,.

i would even rate this service in minus if i only could.

Bought Christmas gift for my son and he changed his mind. It is still sitting in my living room and I can’t Groupon to correspond with me so I can return. Angry now.

A big scam company! I got a voucher with them and did a reservation to the restaurant but didn't show up and Groupon has
Redeemed my voucher straight away, so I was left with nothing! I paid for nothing. The manager of the restaurant sent confirmation I didn't use the voucher, but this guys don't reply with a refund. Plus I had to spend lot of time with emails... Time waistings! Not going to use them again.

Just bought the chunky knit sideway long coatigan it is absolutely nothing like the picture it is pure crap, none of the clothing on this site is any good had to return loads not worth the bother or postage..... STAY WELL AWAY FROM THIS SITE 😤

Terrible!!!!

This company is unethical and scamming a lot of people from what I can see from the below reviews. I ordered a mattress topper almost a month ago and it was never delivered. Have been in contact repeatedly with customer service on the whereabouts of my item ( kept being fobbed off saying it was on it's way ) until they finally tell me this week my delivery went amiss and offer me Groupon credits to buy the same deal again ( which has obviously expired by now ). Appalling , false advertising of orders they don't fulfill. Of course I don't want Groupon credits from them. I do not want to use their website again. Have asked them for a refund for an order that they did not fulfil and they have ignored my emails requesting this. Will be escalating a claim against them with PayPal. An absolute disgrace I have to chase this down. The website has gone seriously down hill.

Don't waste your time with this company. Customer service is terrible and tried to do an exchange for an incorrect size ordered and was not granted. Now left with a useless item. Would not recommend Groupon to anyone.

I did purchase WiFi doorbell. Promise will be in 3days deliver. I did pay €50 for my own stupidity!
Did never arrived,
Keep away from this place!

If anyone considers buying anything of them please DON'T !!!!! That is a real scam! Bought set of three suitcases but received only one suitcase . I bought also a duvet cover but never received that. Customer service is a joke. They dont listen to what you say, they finish the conversation before you actually discuss the issue. Ridiculous

Bought a Groupon last week for White Smile Dental in Cork a dental visit as I needed one anyway and booked the appointment for checkup scale and polish in Cork when I arrived at the surgery the dentist there hadn't much English at all and said I was there for a whitening which i wasn't all she kept saying was perfect, perfect, hadn't a clue if you ask me she sat me down in the chair eventually but did a terrible job and i was glad to get out of there tbh didnt do an examination and just a bad polish when I complained to Groupon they said they could do nothing as Groupon was redeemed but my point is even though it was redeemed I didn't get the proper service and it was a waste of my time and money would not buy off them again no comeback if the product or service is bad

ordered 120 toilet rolls 8th July ,money taken ! then order cancelled 10th July without giving a reason ,the fine print said £1 99 delivery and didn't exclude any post codes ,suspect they are at it again saying Aberdeen city is in the highlands ,offshore or abroad ,get your act together and state in the fine print what areas you exclude ,this has happened too many times now with Groupon,Advise us with caution if you are in Scotland as they have something against our Area

I was cut of mid way through a live chat . You can use past and copy. I have to read it all . You asked for my patience while you need time . I asked for the same ( patience as I tried to read and reread everything ) as you sent me 3 or 4 paste and copy replays. . But know. . They ended chat 🤬🤬🤬🤬🤬🤬🤬

I use to like using this site but lately they seem like a con and when you contact them in email you get same message 5 time to do what you been complaining that you couldn't do in the first place it like they wait for the date to run out. And it fustrating your spend well earned money to pay for your purchase and they have no respect for you. It very hard get hold of them. Why hotels cant just take the bookings and take the voucher . Why everything is done through groupon. Once you purchase the item you should be able go through groupon or the place themselves . It crazy. I used this site alot . Now i dont know will i use it again . Such hassel with them it is a joke. And stressful.

Low quality materials, customers service not easy to locate, i wouldn't recommend in general, very very bad

Total waste of time and money! I've purchased a straightening back posture corrector and received one that was too small (I couldn't select size when purchasing!) and had a terrible quality. After only one wear it started to tear!!! After I told a friend about it, he told me they're only reselling things from China from Aliexpress and found my item there in seconds! The only difference was that it was there for $2.05 while I paid 9.48 Euro for it! Shame on you groupon!!!

Deliveries are taking so long...so hopefully, I'll receive my product or it's another scam website.
I was on chat with one girl Aleksandra W...
disgraceful...she end the chat and even she was not able to deal with my problem.

DONT BUY FROM THEM!! Waited over a month for three bottles of beard cleaning products. When it arrived it was in a normal parcel with a slight bit of bubble wrap. Due to this the bottles were damaged in transit and half the products have leaked everywhere. I have been in contact with groupon only to be told they wont exchange my product for me, rather I have to go out of my way to get some postage sticker for them then send the items back if i want a refund. Easily one of the worst customer service interactions ive ever had they are beyond useless. My advice would be stay far far away from them.

I booked afternoon tea on Groupon in Gallagher & Co bistro. The T&Cs stated the voucher must be used four months after purchase. I tried to book afternoon tea the following Sunday and got an email from Bistro & Co bistro stating that afternoon tea had ended. This was stated nowhere on Groupon or bistro and co website. I then requested a refund from Groupon who said that my voucher had been used and therefore couldn’t be refunded. I never used the voucher as the merchant was not accepting the vouchers. Such poor service. I will not be buying anything from Groupon ever again!!!