Grove Collaborative Avis 

3 978
TrustScore 2 sur 5

1,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I used to love Grove. They promote themselves as an ethical, eco-friendly company, but now they are using Amazon as their major shipping company. I avoid Amazon like the plague... they are an unethi... Voir plus

Noté 1 sur 5 étoiles

I started buying from them years ago because I loved their dish soap and baamboo TP, tissue, paper towels etc. but the last 2 years the quality of products had drastically gone downhill. The dish soap... Voir plus

Noté 5 sur 5 étoiles

I started using Grove several months ago. I'm a VIP member so I get free shipping. I purchased some 7th Generation & Mrs. Meyers products as well as Grove's own. I love the soap dispensers they cut ba... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Every single item I liked has been discontinued. The last straw was the cancellation of the apple crisp method cleaner. What were they thinking? We subscribe to places like this because we like their... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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1,8

Tous les avis

(3 978)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great products

I started using Grove several months ago. I'm a VIP member so I get free shipping. I purchased some 7th Generation & Mrs. Meyers products as well as Grove's own. I love the soap dispensers they cut back on plastic waste. My dogs & even finicky cats love the pet treats. I really like the bubble up for small loads of dishes I don't have a dishwasher so I wash by hand. I've referred friends & got $10 off each purchase they made. Grove Collaborative is an excellent company, they're cruelty free meaning never tested on animals.

6 juillet 2021
Logo de Grove Collaborative

Réponse de Grove Collaborative

We truly appreciate you taking the time to write a thoughtful review, Deborah! Thank you so much for choosing Grove and spreading the love. If you ever need any assistance with your account or a product recommendation, please reach out to us at support@grove.co. We're always here and happy to help!

Best,
Team Grove

Noté 5 sur 5 étoiles

Great products

Great products, easy to use, friendly service!

6 juillet 2021
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Réponse de Grove Collaborative

Thank you so much for choosing Grove for your home and spreading the love, Jill! 💚

Best,
Team Grove

Noté 5 sur 5 étoiles

Love the products!

Love the products!
Love their mission!
Love getting their boxes delivered to my home!

6 juillet 2021
Logo de Grove Collaborative

Réponse de Grove Collaborative

We're so pleased that you're enjoying your time with us, Barbara! Thank you so much for choosing Grove and spreading the love. 💚

Best,
Team Grove

Noté 2 sur 5 étoiles

I can’t smell it

I just purchased the Citron & White rose multi purpose cleaner from Target. I can’t smell it. I love cleaning and having my house have a clean scent. Are the other scents stronger? Otherwise, it seems to clean well. Thank you.

2 juillet 2021
Avis spontané
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Réponse de Grove Collaborative

We're so glad you discovered us at Target, Natalie! A community favorite — Orange & Rosemary scented cleaning concentrate is also available to purchase at Target if you're looking for a stronger scent option. Please feel free to reach out to us at support@grove.co if you have any questions. We're always happy to help. 💚

Noté 1 sur 5 étoiles

Do not sign up for this company

Do not sign up for this company. Very misleading setup. Terrible, nonexistent customer service. Live text promises never delivered. Emails not responded to. I am waiting . They billed my credit card for shipment I did not order. Still waiting for a refund. And to even just cancel the account. They have 100s of complaints with the Better Business Bureau. Do not give them your credit care #. You will have to fight to get it back.

30 juin 2021
Avis spontané
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Réponse de Grove Collaborative

We are terribly sorry to hear about that trouble, Linda. This is certainly not the experience we want for our community members to have. Please reach out at reviewsupport@grove.co and provide your Grove account email, or you can call us directly at 1-844-GROVE-75 (1-844-476-8375). We would appreciate the opportunity to turn this experience around for you and are happy to help in any way we can. Thank you!

Noté 5 sur 5 étoiles

Loving Grove

Loving Grove! Excellent products and service! Thank you Grove :)

29 juin 2021
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Réponse de Grove Collaborative

It's great to hear from you, Crissy! We're so happy you love all of the options we have at Grove. Thank you for choosing Grove for your home.

Best,
Team Grove

Noté 5 sur 5 étoiles

Excellent products that do things which…

Excellent products that do things which man-made products just can not conquer. Don't wait, get started today!

26 juin 2021
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Réponse de Grove Collaborative

We are pleased that you are enjoying your time with us, Julie! If you ever need any help with your account or a product recommendation, please reach out to us at support@grove.co. We're always here for you!

Best,
Team Grove

Noté 5 sur 5 étoiles

We love all the products form Grove.

We love all the products we have received from Grove. Pricing is equal to what you buy at the grocery store. Even if it is a little more it is worth it.
Love, love my Grove subscription!

22 juin 2021
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Réponse de Grove Collaborative

Thank you for taking the time to provide this thoughtful review, Rodney! We are so happy that you are a part of our community. Keep in mind Grove offers price matching for all our products. If you ever see a better price elsewhere, just add that item to your cart and send us the link to where you see it for less. We'll adjust the price before your next shipment so you always get the best deal. 💚

Noté 1 sur 5 étoiles

I ordered some products over a month…

I ordered some products over a month ago and it hasn’t been delivered yet. Every time I check with the tracking number, they postpone the date. I tried to contact them once and didn’t get a response, sent another message today and am also writing here. Hoping to get their attention and get it cancelled and reimbursed.

19 juin 2021
Avis spontané
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Réponse de Grove Collaborative

We greatly apologize for the issues with receiving your order. This is not up to our Grove standards nor our norm and we certainly want you to receive your items! Please reach out to us at support@grove.co or you can call us at 1-844-GROVE-75 (1-844-476-8375) including your Grove account information. We'll look into your order right away and do everything we can to turn this experience around. Thank you.

Noté 5 sur 5 étoiles

Great products and awesome amount of…

Great products and awesome amount of stuff and pretty affordable.

17 juin 2021
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Réponse de Grove Collaborative

It's great to hear from you, Heather! We're so happy you love all of the options we have at Grove. Thank you for choosing Grove for your home. 💚

Noté 5 sur 5 étoiles

Great company

Great customer service when needed. Cute messages on the boxes and amazing products I always keep in stock!

16 juin 2021
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Réponse de Grove Collaborative

Thank you for spreading the love, Danielle! We're so happy that Grove has been a convenient option for getting all of your household essentials.

Noté 5 sur 5 étoiles

5 Stars ALL AROUND!

You Name it! 5 STARS all around! Customer Service, products, 'problems', VIP status bonuses etc!!!!

16 juin 2021
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Réponse de Grove Collaborative

Wow, what a review, Jennifer! Thank you so much for choosing Grove and spreading the love. We are so happy that you are a part of our community. 💚

Noté 5 sur 5 étoiles

Great products and service

I'm so grateful to have found Grove. I feel good about buying their products to help our environment. This Mother's day all gifts were from Grove!

16 juin 2021
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Réponse de Grove Collaborative

Thank you for taking the time to provide this thoughtful review, Thelma! We're so happy that Grove has helped you bring new, healthier products into your household. 💚

Noté 5 sur 5 étoiles

Shopping pleasure

The Variety, the ease of shopping on the website, and knowing that I’m having a healthy clean smart experience.

16 juin 2021
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Réponse de Grove Collaborative

It's great to hear from you, Rhonda! We're so happy that Grove has been a place where you can find all of your safe and effective home and personal care products.

Noté 5 sur 5 étoiles

Very pleased

Very pleased! Wish I were wealthy to buy more though and more often. I am pleased however. Keep it coming!!! I'll purchase as I can, when I can.
Thank you!!!!

15 juin 2021
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Réponse de Grove Collaborative

Thank you for being a valued member of our community, Julie! We appreciate you choosing Grove for your home and spreading the love.

Noté 5 sur 5 étoiles

Great customer service ++

Great customer service, excellent product selection and reasonable pricing!

15 juin 2021
Logo de Grove Collaborative

Réponse de Grove Collaborative

We're glad we can provide this service for you, Barbara! Please let us know if you're looking for any new product recommendations. Our team is always happy to help you find the best fit for your home. 💚

Noté 5 sur 5 étoiles

Excellent

Excellent, quality products that smell great and are great for the environment. I know my family can get safe products at an excellent price.

15 juin 2021
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Réponse de Grove Collaborative

Thank you for providing your valuable feedback, Megan! We are so happy to hear that Grove has helped you to bring healthier and cleaner products into your home. 💚

Noté 5 sur 5 étoiles

I love that I can order my favorite brands

I love that I can order my favorite brands from one place! It’s super easy to change my subscription, and I get email reminders before they ship so I have time to update my cart!

15 juin 2021
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Réponse de Grove Collaborative

It's great to hear from you, Kate! We are so glad that our services are working for you and your household. Thank you so much for choosing Grove.

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