I used to love Grove. They promote themselves as an ethical, eco-friendly company, but now they are using Amazon as their major shipping company. I avoid Amazon like the plague... they are an unethi... Voir plus
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I started buying from them years ago because I loved their dish soap and baamboo TP, tissue, paper towels etc. but the last 2 years the quality of products had drastically gone downhill. The dish soap... Voir plus
I started using Grove several months ago. I'm a VIP member so I get free shipping. I purchased some 7th Generation & Mrs. Meyers products as well as Grove's own. I love the soap dispensers they cut ba... Voir plus
L'entreprise a répondu
Every single item I liked has been discontinued. The last straw was the cancellation of the apple crisp method cleaner. What were they thinking? We subscribe to places like this because we like their... Voir plus
À propos de l'entreprise
- Magasin d'ameublement et de décoration
- Fournisseur de produits de nettoyage
- Service de ménage à domicile
- Magasin de vitamines et compléments alimentaires
Écrit par l'entreprise
Stay healthy and prepared with essentials delivered to your doorstep.
Coordonnées de contact
San Francisco, Etats-Unis
- 1-844-476-8375
- community@grove.co
- grove.co
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Great Products!!
I love all the products I've ordered from Grove so far! I love that there is so much thought about sustainability, chemicals and waste put into each one! I am really enjoying the Bamboo paper products, as well as the Grove Brand cleaning products! I always look forward to my next box and trying more products! Wow! I just said I enjoy cleaning! Your the best Grove!

Réponse de Grove Collaborative
I just started but really liked the…
I just started but really liked the box, so got a second. Now I am going to just use them for all product lines they offer.

Réponse de Grove Collaborative
Love Everything
Love the products I have gotten so far from Grove. Love when I get extra spending money cause I will order an extra box full of goodies

Réponse de Grove Collaborative
The products are great but the shipping requirement is trash
The products are great. I’ve got no complaints about the actual products. The customer service is also great. Very quick and always manage to fix the problem.
It’s the companies minimum requirement I have an issue with. When I first joined (over 5 years now I think) the value was great. The minimum you needed to spend in order to ship was like $25. Completely reasonable. But it keeps going up and up and up. At this point if you’re VIP you need to spend like $40 just to ship, and if you’re not it needs to be $50. And you’ll still be paying a shipping fee.
They say they’ve raised the minimum amount to help reduce waste, but i don’t need 40-50$ worth of product. I need 25$ worth of Product. So how is me having to purchase double helping to reduce waste? It’s a joke. This is why I’m no longer a VIP member. This is also why I haven’t placed an order in a year—it’s not worth it.
If you like the Mrs. Meyers scents, just order them from the Mrs. Meyers website (or get the standard scents from target). If you want the method scents, just get those from target. A whole lot cheaper to be buy 1 or 2 products for under $10 than have to shell out $50+
The reply from Grove is incorrect that the minimum order needs to only be $29. I tried to place an order yesterday, and I was unable to ship until I had reached over $40. I haven't been able to only order $29 worth of stuff in easily over a year.

Réponse de Grove Collaborative
Good customer service, terrible shipping service
When I first started Grove I had no real problems. Recently there is something wrong with their shipping. It seems they make the shipping label but the item never gets shipped. The first time they told me it was lost in the mail, no big deal it was reshipped right away, the very next order it happened again. Customer service was very responsive and polite and reissued the box again right away along with a credit to my account. It's 3 days later ( email said it will go out in 24-48 hours) and the tracking number still says it has not been picked up just like the last 2 boxes.
Reading other reviews u see this is a recurring issue. I think I'm done with Grove, I can find similar products elsewhere

Réponse de Grove Collaborative
The products from Grove are the best!!
The products from Grove are the best!!! They are effective at cleaning and smell amazing!!!! Keep up the great work!!!

Réponse de Grove Collaborative
Love Grove
I love the products, free samples the reward bonus gifts with membership. Most of all is the customer service, you will find none better.

Réponse de Grove Collaborative
There was a couple of shipping issues…
There was a couple of shipping issues like a bottle leaked and I received the wrong size garbage bags and Grove was so nice and quick to fix my order that is was never even and issue.

Réponse de Grove Collaborative
To be honest
To be honest. I signed up because where I work offered a "try Grove and you will receive free items" I thought why not, no commitments and get free stuff...Well I have ordered every month since then and became a VIP because I like their products that much! Everything I have ordered has been exceptional! I especially like the cold water laundry soap and the walnut scrubbies. Highly recommend Grove. Quick service and fast shipping. Only problem is everyone must like the products I do, they run out fast but resupply quickly too. Thanks for making me a believer and a greener shopper.

Réponse de Grove Collaborative

Réponse de Grove Collaborative
I have had a wonderful experience with…
I have had a wonderful experience with Grove thus far.

Réponse de Grove Collaborative
I absolutely love having a greener…
I absolutely love having a greener option when it comes to cleaning. I also love that they have self care items too.

Réponse de Grove Collaborative
I loved Grove until I found out they…
I loved Grove until I found out they give money to BLM. I don’t want to support that so I stopped buying from them. A shame.

Réponse de Grove Collaborative
Awsome
I was so excited to find all of my favorite products all-in-one place !!! They also remind me when my products are out , and remind me when they're back in which is extremely helpful lay helpful. I have sent this is this website to all of my friends I hope they all respond. I have a roommate that always thought everything that is Good for the environment is very expensive.. She is very surprised and is using my products as well!!👍🤗

Réponse de Grove Collaborative
I love Grove
I love Grove! Easy to use website and ordering plus wonderful customer service.

Réponse de Grove Collaborative
It’s fun picking new items every month
It’s fun picking new items every month. Also…excellent customer service.

Réponse de Grove Collaborative
I am really happy with Grove…
I am really happy with Grove Collaborative. I don't necessarily love every single product but I appreciate their customer support and I like being able to try different products.

Réponse de Grove Collaborative
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