Fast delivery service, very reasonable prices wide variety of products, does what it says on the tin. Excellent David from Wales
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Lisez les avis des autres
The second time ordering pots and the quality and delivery are excellent. Glad to see there were no polystyrene noodles in the packing this time 👍. Will use this company again.
Great products, good prices, very fast delivery. Brilliant service. Will definitely use again. Many thanks.
Ive got nothing but the best things to say about this company, ive got everything i wanted, very fast & direct, highly recomend it, for all your needs x thanks x
À propos de l'entreprise
Écrit par l'entreprise
The UK's leading hydroponics and horticultural equipment supplier. Shop online or from one of our 6 stores.
Coordonnées de contact
Royaume-Uni
- 03330449365
- info@groworks.co.uk
- groworks.co.uk
4,6
Excellent
665 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 56 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Very good products and quick…
Very good products and quick response/delivery.
Big thank you
3 août 2025
The best price I could find when…
The best price I could find when postage was included in the price.
Delivered no fuss.
8 août 2025
Avis spontané
Fast & reliable
9 août 2025
Avis spontané
Reliable
Easy, helpful and competeivly priced. Order delivered promptly. Will use Gro Works again.
6 août 2025
Very over priced Could have got for…
Very over priced Could have got for £27.00 plus postage I didn’t look at enough websites
31 juillet 2025
Réponse de GroWorks
Hi Pam
We are very disappointed to see you have felt the need to leave this review. Let’s work together to put this right.
We do clearly advertise across the website that we price match other stores and would be more than happy to honour this still if you can provide the details of where you found it cheaper. We will then refund the difference back. This is the first we have heard from you about the issue here and feel that we have upheld our terms/promises as a company in getting the item you ordered delivered in the specified time frame so have not actually done anything ‘wrong’.
I have sent you an email directly with more details on price matching and look forward to resolving this matter with you. Are priority at all times is the happiness of our customers!
🌟🌟🌟🌟🌟 Top-tier service from Groworks!
🌟🌟🌟🌟🌟
Top-tier service from Groworks!
I ordered a range of essentials — Formulex (5L), Liquid Silicon, Clonex Pro Start, and Ecothrive Neutralise — and the entire experience was spot on. Everything arrived quickly, securely packaged, and in perfect condition.
Each product was exactly as listed, fresh stock, and clearly well looked after. Shipping was fast and free, which is always a win, and I loved how clear and professional the whole order summary was — no surprises, no drama.
This is exactly how an online grow store should run. Efficient, reliable, and no nonsense. Will absolutely be ordering again.
Highly recommend. 10/10.
28 juillet 2025
Avis spontané
Telos light stopped working after 1…
Telos light stopped working after 1 day. Emailed them for a replacement but got no reply. I’m gonna do a chargeback and get my money back.
11 juillet 2025
Avis spontané
Réponse de GroWorks
Hi Akhtar
We have tried to resolve this matter for you a few times now. We have a clear log of emails to you relating to this matter too, so I am not sure why you have said you have not received any replies. After speaking with you more recently you informed us you have sold the unit on eBay for spares when we have advised we would take it back like we would do with any item that is faulty. You have then asked for a partial refund which is going to be difficult to do as we do not have a faulty item back to refund against! We are very keen to work this out with you but it is quite tricky as you chose to sell the item even though we wanted to help you with the issue. We will email you directly to continue to work towards resolving this matter.
Kind regards
Réponse de GroWorks
Hi Johnny
We resolved this issue as soon as you reported it to us (you actually left the review before emailing us). We have been in touch several times to ensure you are happy with the replacement you have received but have had no reply. We would like to apologise for the fault on your pH meter, this does happen sometimes as these can be very sensitive instruments. We hope that you can have faith in using us again in the future and look forward to receiving a reply to our emails.
prompt and discreet service
2 juillet 2025
Easy to use website
Easy to use website, prompt delivery, item exactly as described and good quality
3 juillet 2025
Avis spontané
Great company
Great company, DHL messed up order and groWorks fixed it all out, rapid style... 5 STAR X
30 juin 2025
Avis spontané
Delivery was prompt,as for the product…
Delivery was prompt,as for the product I won’t be using it just yet but I will let you know after I have tried it!
3 juillet 2025
Damaged on delivery
I ordered something that was damaged in transit, after emailing the company I received a fast response promising to send out the new one that same day for a next day delivery.
Fast forward 5 days and 3 emails later promising next day it was only when I asked about a refund that it was posted.
I don't mind the delay but to be told 3 times it was coming next day and then it not being sent out was annoying.
22 juin 2025
Avis spontané
Am struggling to separate the pots.
The delivery came really quickly, thank you, but, as the pots were stacked together, I am really struggling to separate them. The saucers are fine.
24 juin 2025
Avis spontané
Réponse de GroWorks
Hi
Sorry to hear that you were having some issue with your pots. This can sometimes happen if the stack is compressed during delivery. Please get in touch if you are having problems and we will be happy to help.
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