Kristi Ware frequently sends mailers to our home so I reached out via email to get a homeowners insurance quote. She didn’t even take my business, just immediately handed me off to another agent... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had the pleasure of speaking with Steve on Wednesday, December 18, 2024. Steve was so personable and was able to put my mind at ease with the decision I was about to make. He answered every questio... Voir plus
L'entreprise a répondu
Great customer service and coverage in my area! I couldn't find any other insurance plan that covered my sewer/water line specifically. The sales person explained everything clearly, including the ris... Voir plus
L'entreprise a répondu
The enrollment process was very easy and the coverage is reasonably priced. No one ever thinks about such losses or expenses until they happen. And then when they do, they are surprised that their cur... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Insurance shopping is a hassle. We reshop your policy automatically so you never overpay again. At Guardian Service, we're reinventing insurance shopping. Rooted in service, powered by technology, and driven by real people — we make insurance simple, personal, and built to protect you for life.
Coordonnées de contact
1122 Oberlin Rd., 27605, Raleigh, Etats-Unis
- (844) 448-2734
- info@guardianservice.com
- guardianservice.com
4,0
Bien
154 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I read you the highest rating because I…
I read you the highest rating because I have no reason at this point to give you anything else. I haven’t used you for anything.
13 août 2025
Réponse de Guardian Service
Thank you for your review! We'll be here if you need us.
Best,
Kara Credle, Communications Manager
Guardian coverage for sewer and water supply lines
Too early for me to give a constructive review; however I did not realize that we needed to have coverage for sewer and water supply lines because home insurance does not cover if something should happen. Price per month is very affordable. Glad that I purchased the coverage.
30 juillet 2025
Réponse de Guardian Service
Hi Donna, thank you so much for the review! Please let us know if we can help you further.
Best,
Kara Credle
Communications Manager
I tried calling you but nobody answered…
I tried calling you but nobody answered so I canceled your service.
4 août 2025
Réponse de Guardian Service
Hi Rhonda! Our operations manager gave you a call back but wasn't able to reach you. I'll be following up with you directly via email to see if we can assist further.
Best,
Kara Credle
Communications Manager
Can’t get a hold of anyone
We can not even get a hold of the company. We’ve submitted claims via email twice and called a handful of times. It says it’s busy and to leave a voicemail- no one calls us back. With a plumbing insurance- our issue is a bit emergent so not getting a hold of anyone for days and at all is ridiculous. What are we even paying for? It seems like a scam. Don’t waste your money.
5 août 2025
Avis spontané
Réponse de Guardian Service
Hi Joanne! Thank you for your review! Please let us know if we can help further.
Best,
Kara Credle
I was told that updation of the system…
I was told that updation of the system will be only 5.00 Dollars more expensive per month, but I am paying 20 dolllars+ taxes., this is a huge let down
23 juillet 2025
Réponse de Guardian Service
Hi Swapan! I'm reaching out directly via email to understand more about the issue you're experiencing.
Best,
Kara Credle
Communications Manager
I just purchased the coverage so I…
I just purchased the coverage so I don’t have any idea, yet.
19 juillet 2025
Réponse de Guardian Service
Hi Debbie, thank you for leaving a review. Please let us know if we can serve you further.
Best,
Kara Credle
Communications Manager
Provided information in regards to my…
Provided information in regards to my concerns.
14 juillet 2025
Réponse de Guardian Service
Hi Eda, thank you so much for leaving a review! We'll be here in case you need further support or information.
Best,
Kara Credle
Communications Manager
I have not have any incident
16 juillet 2025
Réponse de Guardian Service
Hi Esther! Thank you for leaving us a review. We'll be here if you need any assistance in the future.
Best,
Kara Credle
Communications Manager
Missing info
I'm dissappointed with this company for not furnishing acct info or telephone numbers. I don't know how to get in touch with anyone if I have a problem
17 juillet 2025
Réponse de Guardian Service
Hi James! You should have received an email with all of your account information after your purchase. I'll follow up with you directly via email to make sure that's the case. As far as a phone number, please feel free to call us at (844) 847-6190 any time.
Best,
Kara Credle
Communications Manager
Up front advertising
1 juillet 2025
Réponse de Guardian Service
Hi Richard, thank you so much for your review! If you need anything, please reach out.
Best,
Kara Credle
Communications Manager
It was easy to sign up and prices were…
It was easy to sign up and prices were very affordable
10 juillet 2025
Réponse de Guardian Service
Marla, we're so glad you it was easy for you to sign up!
Best,
Kara Credle, Communications Manager
Réponse de Guardian Service
Thanks for the review Bernard!
Best,
Kara
Réponse de Guardian Service
Thank you for the review Brian! Please let us know if anything comes up we can assist with.
Best,
Kara
I haven’t experienced anything yet so…
I haven’t experienced anything yet so can’t comment
24 juin 2025
Réponse de Guardian Service
Hi there — thanks for taking the time to leave a note even before you’ve had a full experience with us. We know first impressions matter, and we’re committed to making sure every interaction from here on earns a five-star update from you.
Best,
Kara Credle
Communications Manager
You cancelled my insurance with no…
You cancelled my insurance with no explanation and I can’t get a hold of you for my refund.
They called me to let me know that they cancelled a duplicate account that accidentally got created and that my account is still open and in good standing.
10 juin 2025
Réponse de Guardian Service
Hi Diane! Glad Briggs was able to clarify for you. Let us know if we can help with anything else.
Kara Credle, Communications Manager
I found it easy to apply and the…
I found it easy to apply and the coverage is exactly what I wanted. Would recommend this home buyers when they buy an older home.
12 juin 2025
Réponse de Guardian Service
Hi Mary, thank you so much for sharing your experience! We’re thrilled the application process was smooth and that the coverage fits your needs—especially for an older home, where the right protections really matter.
Best,
Kara Credle, Communications Manager
Timely response
11 juin 2025
Réponse de Guardian Service
Thank you for calling out our response time! We work hard to answer questions quickly, so it’s great to hear that speed came through for you.
Best,
Kara Credle
Communications Manager
You didn't really do anything......I…
You didn't really do anything......I think I got something in the mail from you which I ignored and then you emailed me which I took you up on....but honestly, I didn't shop around so I might switch from you to someone else, but maybe not right away....
12 juin 2025
Réponse de Guardian Service
Hi Niki! I'm glad you were able to connect with someone for one of our warranty plans. I'm sending you a follow-up email in case you have any additional questions regarding your plan. - Kara Credle, Communications Manager
Réponse de Guardian Service
Hi Patt, thank you for the review! Please reach out to the Guardian Service team if you have any additional questions.
Best,
Kara Credle
Communications Manager
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