Gunner Gear comes through! I had ordered several items from Gunner Gear a few weeks ago. I found the Black Widow OTF Blade to be faulty. I contacted the company about the situation. Gunner Gear Custo... Voir plus
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im 81 retired senior laser and rocket development scientist us army,,,,wary of any remote internet purchasing. I purchased several items from these guys,,,,never have i recieved, in person or remote... Voir plus
Shady, shady business. Their product might or might not work and suddenly you're getting charged for 3 subscriptions a month apart from each other. It seems that buying anything from them signs you up... Voir plus
L'entreprise a répondu
I got the tactical stun gun flashlight. And it is great. I also bought one each for 2 of my friends. And has a good heaft to it strong and sturdy. It a great gift for anyone mother sister wife girlfri... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Gunner Gear offers the highest quality brands that experts have come to know and trust. By partnering and networking with the top companies in the industry, they've built an online reputation that is unmatched with prices that are unbeatable.
Coordonnées de contact
4300 S US HIGHWAY 1 203-291 , JUPITER, FL, 33477, Etats-Unis
- 888-572-8551
- support@gunnergear.com
- gunnergear.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I did order some products from this…
I did order some products from this company and I was not impressed with the quality. Somehow I was registered in the knife of the month club (don't recall signing up for that)? I cannot get through to talk to a real person. Not impressed.

Réponse de gunnergear.com
Excellent Customer Service
Awesome Customer Service. Absolutely Love the EDC Knife I received. Great Communication. Thanks for helping us Support the U.S.A.
Keep up the wonderful work you are doing. Thanks Again
Gunner backs there products
When the item I purchased failed. I sent memo to support. They replied with a solution. Gunner backs there products
Happy knife owner
Got a Trump knife for free just had to pay for shipping. Doesn’t get better than that, right. Once the order was in route I could track the order if I wanted to. It was delivered on the very day the tracking said it would arrive. The Trump knife was way better than I thought it would be. Very nice actually. Thanks again for sharing the offer and shipping it to me. Great job Gunnergear!
Terrific quality
Terrific quality, sturdy built and top quality release/extraction mechanism. Good steel on blade, holds a sharp edge.
In my opinion
In my opinion, the different products I received, some were cool, unique and useful. But, I thought the price was the same for the good stuff and the not quite good worth the price products. Basically, overall not everything was worth the subscription price.
Thank you all soooo much!! I love your company!!
My experience with gunnergear has always been great!! The products are outstanding!! Custer service is top notch!!
Excellent
I have been purchasing different products from Gunner Gear and not only the products are of excellent quality but their customer service is excellent as well.
Thank you Gunner Gear.
Nice products and super fast service!
I contacted Gunner Gear with a question I had about my Black Widow Blade. It was a gift and the action had stopped working causing the blade to slide freely in the handle. They replied within a few minutes with an easy reset troubleshoot and my knife is back in action! I will be back for more!
Enjoyed the great selection of knives!
Great selection and looked forward to each month's surprise!
Heartfelt appreciation
I truly appreciated how Ms. Emily helped me with my problem of a defective
Trump pen. Though it may have seemed trivial, she was really helpful and gave attention to how the problem could be solved all the way to sending a replacement to my niece who lives in California since I am from the Philippines and ordered through her. I did not expect the caring attention she gave -she has shown me what a great and reliable company you are! Thank you!
Great Products and Customer Service
I have made many purchases from Gunner Gear and have been really happy with them. I had two knives which quit working, so I contacted their customer support. They responded immediately and helped me get the knives replaced through the warranty. It was easy and seamless and they were a big help. I’ll hands down keep doing business with them.
Stun gun/ flashlight
I purchased the tactical flashlight/stungun, worked great for about 2 weeks then flashlight quit working , stun gun still worked . So decided to see why it was rattling when shook ? Well I couldn’t believe what I saw, the battery , wires and all internal parts had 2 pieces of cardboard folded into little pieces holding everything tight together , I removed them and and all the internal parts were so loose it was a matter of time it was gonna break anyway. It looked like 6 yo put these together and hoping no one would open and see. Well I’m telling you open back end of flashlight and inspect the product , like me, you’ll be very disappointed. Let me know if this has happened to anyone else , oh called customer service and well let’s say I still have the broken flashlight .

Réponse de gunnergear.com
Well packaged except one knife was not…
Well packaged except one knife was not inserted in the carton correctly and the end of the sheath had punctured the carton. One carton end is reinforced, but the other is not. The one knife of the two was inserted incorrectly.

Réponse de gunnergear.com
Quick and efficient customer service
I accidentally selected some additional items onto my order. A quick email to support and those items were immediately removed. Excellent customer service!
Fixed technical order error
I ordered one item and a second that I clicked No thanks got put on the order. I contacted them immediately and they removed that second item and issued a refund within minutes.
Quality and customer service
Really enjoy the products from a quality and customer service standpoint. Durable, fair pricing, and good communication.
Great products and fantastic customer service
I really enjoyed the products I received in my subscription. I always felt like I got my money's worth. I needed to cancel my subscription due to financial constraints, and all it took was a simple email to cancel it. I will definitely subscribe again when things get better.
Ask them about the return policy
I truly believe that if you sell a product you should stand by it's performance and quality...and by that I mean at least have free returns which should include shipping labels... But Gunner Gear does not do that. So it's pretty much purchased at your own risk... because if you are unhappy about your purchase you will have to pay for the shipping fee to have it returned. And it's a strong possibility that the return shipping fee will be as much as the purchase itself.
Yeah I read your reply but still if someone is dissatisfied with the quality and the performance of anything that they purchase it seems like to me the company will stand behind that and have free shipping since I paid almost more for shipping than I did for the item. So you can say what you want to say about the what's "clearly stated" at checkout but if you stood behind your products then this wouldn't even be an issue...but like I said, you fooled me once. And as for small businesses, there are plenty that offer return free shipping. Oh and by the way as for you guys trying to see if I'm a real person or if I've done business with you guys it's evident that I have... so I'm not putting out my name and address and phone number. I'll tell you what...send me yours and we'll talk. And besides, my name and address is stuffed inside the box that I paid $30 for to return this mess to you.

Réponse de gunnergear.com
absolutely fair and friendlt treatment
i purchased night vision binoculars and my credit card was charged much more than the purchase price. as it turned out somehow i ordered 4 instead of the one that i thought i purchased. called and they immediately canceled the order and my credit card was credited. i have absolutely no issues with gunner gear. i would recommend them to my friends
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