gunnergear.com Avis 

450
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Gunner Gear comes through! I had ordered several items from Gunner Gear a few weeks ago. I found the Black Widow OTF Blade to be faulty. I contacted the company about the situation. Gunner Gear Custo... Voir plus

Noté 5 sur 5 étoiles

im 81 retired senior laser and rocket development scientist us army,,,,wary of any remote internet purchasing. I purchased several items from these guys,,,,never have i recieved, in person or remote... Voir plus

Noté 1 sur 5 étoiles

Shady, shady business. Their product might or might not work and suddenly you're getting charged for 3 subscriptions a month apart from each other. It seems that buying anything from them signs you up... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I got the tactical stun gun flashlight. And it is great. I also bought one each for 2 of my friends. And has a good heaft to it strong and sturdy. It a great gift for anyone mother sister wife girlfri... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de sports

Écrit par l'entreprise

Gunner Gear offers the highest quality brands that experts have come to know and trust. By partnering and networking with the top companies in the industry, they've built an online reputation that is unmatched with prices that are unbeatable.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

450 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,1

Tous les avis

(450)

67 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing customer service

Ordered from here a few times. This time my order was lost in the mail obviously through no fault of their own. I contacted them to see about placing another order but they refused my money and sent another package right away.
I will definitely be using them again and I highly recommend you do as well

17 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

I bought the night vision binoculars…

I bought the night vision binoculars from them over $100. They're the same identical ones on Temu. They just had their name printed on the upper corner of the box. You can buy them through Temu for about $4

10 mars 2025
Avis spontané
Logo de gunnergear.com

Réponse de gunnergear.com

Hello Thomas,
Thank you for reaching out. We understand your concerns and appreciate the opportunity to address them.

We want to clarify that our night vision binoculars are manufactured by and for Gunner Gear and are not available on Temu. While some products may appear similar at first glance, our items are specifically produced to meet our quality standards and specifications.

Additionally, our services go far beyond just selling a product, we provide comprehensive customer support, warranty coverage, and a commitment to ensuring customer satisfaction. Unlike mass-market resellers, we stand behind our products with dedicated assistance, troubleshooting, and replacement options when needed.

We’d love the opportunity to resolve this matter to your satisfaction. Please reach out to our support team at support@gunnergear.com, and we will be happy to discuss a solution that works for you.
Looking forward to assisting you!

Best regards,
Customer Service Team
Gunner Gear

Noté 1 sur 5 étoiles

MARKETING EMAIL SPAM IS OFF THE CHAIN

I have requested to be removed from the agressive direct mail campaigns. The company does not respect my requests and are in violation of the CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing Act, 2003).

This act gives a company 10 days to honor such requests and imposes Penalties up to $50,120 per violation.

This review is my final plea to honor my request.

28 février 2025
Avis spontané
Logo de gunnergear.com

Réponse de gunnergear.com

Dear Customer,

We take compliance with the CAN-SPAM Act very seriously and do not engage in spam or unsolicited marketing. Every marketing email we send includes an unsubscribe link in the footer, which allows you to opt out at any time.

Since Trustpilot does not provide us with your email address, we are unable to manually remove you from our list unless you contact us directly. If you are still receiving emails after attempting to unsubscribe, please email support@gunnergear.com with your email address, and we will manually opt you out.

We are happy to honor your request and apologize for any inconvenience.

Best regards,
Customer Service Team
Gunner Gear

Noté 3 sur 5 étoiles

I've purchased 4 knives, but this is about this holster.

I've purchased 4 knives, and that's a separate issue. These are great holsters, if they are the same one I have. They look identical, mine is Italian leather, and it was $27.00 on Amazon. I really want to like you guys, and I do, mostly. It's just the gimmicks, man. 50% off, really? I'm not calling you fibbers, I just don't see it. I buy holsters literally, all the time. I have 4 holsters just like these, but I bought all 4 for what you say one of these run normally.

26 décembre 2024
Avis spontané
Logo de gunnergear.com

Réponse de gunnergear.com

Dear Mark,

We appreciate your feedback and your continued support. After reviewing our records, we have no record of you purchasing a holster from us. While we understand you may have a similar product from another retailer, we want to clarify that we do not sell our products on Amazon—so any pricing comparisons would be for a different brand or supplier.

That being said, if you ever purchase a product from us and are not satisfied, we offer a 30-day money-back guarantee. Feel free to reach out to support@gunnergear.com, and we’d be happy to assist you.

We value your business and appreciate the opportunity to clarify this. Let us know if you ever need anything!

Best regards,
Customer Service Team
Gunner Gear

Noté 5 sur 5 étoiles

Love the Trump knife collection…

Love the Trump knife collection ,grandsons love looking at them . You guys have a great system, you always text me and tell me when next payment will coming out that way I can the money ready .

26 février 2025
Noté 5 sur 5 étoiles

I ordered 2 Trump MAGA knives and…

I ordered 2 Trump MAGA knives and shipping was fouled up somehow. I contacted Gunner Gear about the situation and customer service was on top of my concerns and I received a email the next day that my order was shipped again. Thanks for your quick response and professionalism. I'm a customer for life. Sincerely, D Johnston

31 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Impressed with their support

Impressed with their support! My order was stuck and they processed it again, got it 5 days later and I am super happy! They have done a great job and my review reflects on that!

30 janvier 2025
Noté 5 sur 5 étoiles

Steadfast Patriot

The almost immediate response to my problem with filling out an order fixed the problem. Thanks for being so available.

11 février 2025
Noté 5 sur 5 étoiles

The Silverback OTF Knives I ordered…

The Silverback OTF Knives I ordered took awhile to get here, but were difinatly worth the wait, I gave the other two I ordered to friends and they were just as jazzed to receive them, thank you and I will pass the word about these gems

12 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer Service Professionals

I am a retired LEO and a member of my church’s security team. I recently ordered three stun guns for my wife and for myself and one of my other team members. They came and I tried all three of them but couldn’t get any to work. And yes, I did follow the directions.
I contacted gunnergear and within an hour I received a message from them, with a video. It turns out that an additional safety feature had been added but the instructions hadn’t been updated yet.
Customer service is a very important part of a company’s business and these guys are excellent with service to their customers.

10 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I cannot overstate how very pleased I…

I cannot overstate how very pleased I am with Gunner Gear, specifically their customer service. I had ordered two Stun Gun Flashlights, and when they arrived, I could not get either to work. I wrote an email late one evening, and when I checked my email the next morning, I already had a helpful response. When I still could not get it to operate, they sent me a video. Even then, I could not get the flashlights to work and asked to exchange the items as they seemed to be of superior construction. Before I got them in the mail to return, two new ones arrived. They worked immediately. Long story short, I had used the same charging cord on both of the ones I could not get to work and found that the green light indicating that it was charging, was not coming on. I had failed to recognize a deficient charging cord. Responses were always quick to ensure I was pleased and to help me in any way possible. My satisfaction indeed seemed to be their singular concern. Fantastic people! I am now a committed return customer. I strongly endorse these folks.

Mike Bumgarner
Colonel, US Army (RET)
Director of Safety and Security
Crossland Community Church

31 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I prefer Gunner Gear

I prefer Gunner Gear over any other tactical gear store! The staff is knowledgeable and have given me lots of advice on different products. They never miss a date with the shipping either.

28 janvier 2025
Noté 5 sur 5 étoiles

New Customer

Small snafu vis-a-vis USPS quickly and courteously resolved. GUNNERGEAR has a new customer!

28 janvier 2025

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