GUSTATORY Avis 

144
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had an inquiry about my order and they got back to me out of working hours. The coffee itself has been exceptional, going far beyond my expectations even for the "premium" subscription were I got a pi... Voir plus

Noté 5 sur 5 étoiles

Just started a Gustatory subscription and I am extremely satisfied with the product and the customer service. The coffee itself is a responsibly sourced specialty roaster that I would not have f... Voir plus

Noté 4 sur 5 étoiles

Amazing company, great atitude, customer service and vision! Coffees are pretty good - I was expecting more complexity and think some UK roasters like Sweven and Plot offer that, instead of shipping o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

If you're into trying different coffee origins and varietals without breaking the bank, Gustatory is your go-to. They hook you up with beans from top-notch global roasters. While it's a surprise every... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de café
  2. Torréfacteurs
  3. Magasin de café
  4. Maché en ligne

Écrit par l'entreprise

The coffee industry is in a global sustainability crisis. We exist to widen the conversation. Subscribe to discover and enjoy better coffees.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

144 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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4,8

Tous les avis

(144)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer Service is excellent!

Gustatory customer service is exceptional.

Great range of beans, easy to set up, the team are on hand if any errors occur. Quick to respond and extremely personal with their emails.

Great value for money being a subscriber!

2 octobre 2024
Avis spontané
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Réponse de GUSTATORY

Hey Big Len,

Thank you kindly, personal emails are exactly how we operate - always on hand, always happy to help! Thanks for noticing :)

GUSTATORY

Noté 5 sur 5 étoiles

Superb subscription

Superb subscription. The range of choices is fabulous. The monthly subscription allows for a never ending variety of great tasting coffee.
The hot chocolate they sell is pretty dammed good too!

28 août 2024
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Réponse de GUSTATORY

Hey Patrick,

Glad to hear of the hot chocolate getting a mention. Our Pantry is relatively new, but glad to see it being well received.

Hope you enjoy your next deliveries, and all those after!

GUSTATORY

Noté 5 sur 5 étoiles

Great platform

Love the varieties of coffee and convenience that Gustatory offers. So far I have received great choices of coffee ... looking forward to more what I will be receiving in the future.

28 juin 2024
Noté 5 sur 5 étoiles

Really great coffee

Really great coffee, every single time! I have no need nor desire to get my coffee from anywhere else! I really reccomend the service. Don't be put off by the website, it certainly needs a redesign and a lot of simplification but it doesn't impact the quality of the coffee and that's what counts.

30 avril 2024
Noté 5 sur 5 étoiles

Fantastic coffee offering from roasters around the world.

Great range of coffees available at lots of different price points. Coffees are great value for money (especially for non uk roasters) and the ability to tailor your flavour preferences is unique and really welcome. Customer service was great when I had a shipping issue. Quick, responsive and helped me sort it out.

17 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey Alex,

Here to help and keep you caffeinated, or decaffeinated if the case may be.

Hope you're enjoying your latest coffees!

GUSTATORY

Noté 5 sur 5 étoiles

Great experience so far

Great experience so far. Coffees arrived on time, good communication. Really nice to have a subscription offering international roasters.

2 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey,

What we're here for - there's just so much more to the coffee world than UK roasters. Not that we don't love working with all our UK coffee partners, of course, but so much to see, and so much to taste.

Let us know if you ever need anything!

GUSTATORY

Noté 5 sur 5 étoiles

World class coffees

World class coffees, delivered every month, on time. What more could I ask for?

I’ve never had a bad coffee from Gustatory and the variety of roasters they source is really great.

The online platform is easy to use, so pausing and resuming my subscription is a breeze.

I’d highly recommend Gustatory to anyone looking to discover new coffees with ease.

1 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey Mohammed,

Quite the kind words, for us and the quality of our featuring roasters and their coffees. We'll pass the news on.

World class coffees for world class coffee fans!

GUSTATORY

Noté 5 sur 5 étoiles

We love our gustatory subscription and…

We love our gustatory subscription and the variety of tasty coffees that arrive each month

18 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey Sarah,

You're welcome. Thanks for being a part of our community.

GUSTATORY

Noté 5 sur 5 étoiles

What’s not to like…it’s amazing.

I’ve been a customer for about 18-24 months now, and love the variety of coffees the team at Gustatory source.

It’s great telling them what flavour notes I like, and they match fabulous coffees from amazing roasters and ship them straight to my door. What’s not to like about that. Thanks, and keep up the great work.

6 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey Andy,

Whats not to like about that ~ our thoughts exactly.

Thanks for being a long-time subscriber!

GUSTATORY

Noté 5 sur 5 étoiles

Taste of Travel

I have been subscribing for over a year (some moths skipped) as a way to feel like I’m traveling even when I’m not.

I love finding coffee abroad to bring home and during the pandemic started shipping it when I couldn’t travel from the US. With shipping costs sometimes being as much as the coffee, I was excited to find Gustatory so I could still get my one or two bags at a reliable price.

The coffees have all been fantastic and the portal makes it easy to skip on the months I’ve traveled and gotten my own!

17 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey,

We work hard to offer the best international (and UK) shipping rates - we've subscribers in over 40 countries, glad you're part of our community.

Many more tasty coffees to come!

GUSTATORY

Noté 5 sur 5 étoiles

Great coffee

Great coffee, can't wait for next delivery

4 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey Anthony,

Some may say birthdays come round every month, it's *that exciting! Okay, maybe not, but we're entirely with you in always looking forward to the month ahead!

Hope you're enjoying your latest coffees.

GUSTATORY

Noté 5 sur 5 étoiles

Excellent variety of coffee roasters

Excellent variety of coffee roasters. Added bonus of getting to choose your preferred taste.
Always shipped on time also.

18 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey Stephen,

What we try to do best - curate coffees exactly to your liking, be it a subscriber subscribing to 1,2,3,4,5,6+ bags. All are taste matched.

Enjoy your next coffees! :)

GUSTATORY

Noté 5 sur 5 étoiles

Among several coffee subscriptions

Among several coffee subscriptions, Gustatory stands out as the best. Their excellent communication, consistently great coffee, friendly staff, and reasonable prices make them a top choice. Keep up the good work, Gustatory!

18 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey Engin,

Hope you're enjoying your current coffees, many, many great roasters and their coffees to come!

GUSTATORY

Noté 5 sur 5 étoiles

The best specialty coffee subscription

This is by far the best specialty coffee subscription available. You get to try amazing roasters from around the world.

18 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey Joan,

We didn't want to say it ourselves, but we quite agree. We do try our best every month :)

Happy brewing!

GUSTATORY

Noté 5 sur 5 étoiles

Excellent service

Excellent service, amazing coffee and very responsive to any issues!

18 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey,

Thanks for your review - hope you've enjoyed your most recent coffees!

GUSTATORY

Noté 5 sur 5 étoiles

Quality, speed, transparency and consistency

I've been a subscriber for almost a year and have received bags in both India and the UK. I haven't received a bag that didn't hit the mark yet. The roaster curation, speed of delivery, and most importantly, the cost per bag of coffee are unmatched. The team is also super quick in responding to any queries.

18 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey Lionel,

Best quality + delivery speed + unmatched price + personal customer service = you've hit the nail on the head, all our priorities! Happy brewing!

GUSTATORY

Noté 5 sur 5 étoiles

Excellent coffee subscription

Been a monthly subscriber since Feb 2021 and always been an excellent selections of coffee sent.

Easy process, always good communications.

Only thing I wish they still did was the little handwritten note accompanying the coffee which really made a personal connection.

18 février 2024
Avis spontané
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Réponse de GUSTATORY

Hey Shane,

Thanks for your kind words - ah, we miss writing a little roaster description in our curation card too. Long story short, we've come a very, very long way since then, we wish there were more hours in the day for us to do this for everyone!

That said, hopefully you still like our handwriting nature of your curated coffee list, something we do still do.

GUSTATORY

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