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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have worked with the company three times. Great communication, quick to reapond, excellent evaluation of the issues, and solved the problems every time.

L'entreprise a répondu

Noté 5 sur 5 étoiles

It's one of those things where you hope you never need Jim's hack repair services, but if you do, don't go anywhere else! We've called Jim on 2 separate occasions for 2 different site hacks in a panic... Voir plus

Noté 5 sur 5 étoiles

Excellent service. Don't go anywhere else! Jim Walker provided us with quick emergency service when our small business website was hacked and saved us from a lot of hassles and hustles from other comp... Voir plus

Noté 5 sur 5 étoiles

Jim worked tirelessly to get rid of all compromised files on my website. Being a somewhat complex site full of custom coding, it took a few hours to get done. In the following days, he kept checkin... Voir plus

À propos de l'entreprise

  1. Agence de consultants commerciaux et informatiques
  2. Services aux entreprises

Écrit par l'entreprise

With over 15 years of experience, located in San Diego, CA. Please call anytime for professional securing of your website within hours. Our trained Website Security Team will identify and remove malware, fix your website security issues, and do everything we can to help you better monitor and prevent your website from being hacked in the future. We provide WordPress management services as well, for just pennies a day. Call for website security help: (619) 479-6637 (San Diego, CA)


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

130 avis

5 étoiles
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Noté 5 sur 5 étoiles

Hackrepair/Jim W. is THE BEST!

Before even discussing fees, Jim took plenty of time to diagnosis my IT issues and discuss a strategy to rectify the problems. Ultimately he presented an extremely fair invoice and went to work instantly. I felt as though I was the center of his attention throughout the entire repair process. Jim did not stop with what I explained my problem to be but also investigated my other web properties and brought to light that I had been infiltrated on other sites as well. Because of his proactive approach, I was fortunate to have just one site exploited. I can not say enough good things about Jim. He is professional, honest, fair, thorough and now . . my IT man! Jim...You are the BEST

2 août 2016
Avis spontané
Noté 5 sur 5 étoiles

FAST and Reliable

THANKS JIM!
Had my site up within 15 minutes. Fast and easy. Very professional! Will recommend!!

1 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Super fast and efficient

Thanks to Jim for his incredible work in getting our sites back online in record time. We were the victims of defacing via a dodgy script online and Jim managed to find the problem, isolate and get it back online in just a few hours. He also made some great recommendations on site security moving forward and was also willing to help move our sites to a new server and make sure everything runs smooth.
During the repair, he kept in contact via several emails to confirm what stage he was at.
The value in his service is incredible. A small fee to pay to get your brand and presence back online.
Thanks once again!

26 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

Saved-my-A**!

I have great web design guys. They were baffled by the viruses on my websites and couldn't fix the problem after many attempts. They referred me to hackrepair.com. Amazing response/results/value/communication.
Made bad go away!!!

14 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

Great Job

I was ready to pull out my hair, but I turned it over to the Hackrepair guys and they did a fantastic job.
Outlaws Publishing LLC

14 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

Finally the Hackers Are Shut Down!

I have been frustrated for at least the past year. Hackers were getting into my site somehow and two different web companies that I work with could not figure it out. They would always seem to fix it short term but they would always get back in. When you're trying to run a business and you're website is constantly down... well, that's just unacceptable.

Yesterday I called Jim (hackrepair.com). After a couple of minutes on the phone I knew I wanted to work with him. Several hours later the job was totally finished with incredible communication from Jim every step of the way. I feel confident that my site is sealed now and none of those hacks will be able to get in. I all of a sudden have a peace of mind that I have not had in the last year. Thanks Jim!

29 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Fast, Thorough, and Professional

Our web development team cleans and disinfects compromised sites but we reached out to Jim when we had more work than we could manage. His work is thorough and he goes beyond the minimum required. Working with him, it's very apparent that he has this down to a science and uses a streamlined workflow. He cleaned our client's site and had it removed from Google's blacklist in less than a day. We highly recommend him, especially if you're a small business owner, running your own site, and don't have the resources or experience to deal with a hack yourself.

17 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Who knew it would be so easy

My site got hacked about 12 days ago, blocking my 20+ students from accessing my online courses, and blocking new clients from booking readings. I was in the middle of moving and tried to solve it myself, with help from my hosting service, who told me what malware to delete. The thing is, they kept finding more of it every few days. I finally hired a cheap freelancer through Upwork, who cleaned up a little more of the site but was hard to communicate with and left me wondering if he'd actually finished the job. A few days later when my students reported their virus-blockers were still blocking my site, it was clear he hadn't.

Finally, I called Jim. He answered the phone. He showed me the malware code still on my site. He talked me through exactly what needed to happen, and then did it, and even gave me some extra advice about my server. If I'd known it would be that easy, I would have hired him as soon as I got hacked.

Highly recommended service. Don't waste your time with anyone else! Don't waste your time trying to DIY it, like I did! For the first time in 12 days, I'm not anxious about my site (and my students, my clients, and reputation). Thank so much!

1 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Definitely 5 Stars!

Absolutely a solid 5-stars for Jim and his team! They are helpful, fast, hardworking (yeah, they even worked on my site on the weekend)... Oh, and they are GREAT at what they do!!! And their prices are so affordable that, really, anyone with a website should be able to hire them to shore it up against hackers, etc....

23 mai 2016
Avis spontané
Noté 5 sur 5 étoiles

My bed and breakfast website was hacked

I called Jim....much to my surprise he answered and each time I called thereafter he answered. Amazing to me when I was in a panic and didn't understand how and why someone would do this to me...
Jim explained what he was seeing on my site, what he believed happened and got right on it....the hackers had placed links on using google. Jim is number one. I hope I don't have the problem ever again, but if I do I will keep this Jim's phone number close at hand. I will refer all I know what any problem like this to him. I thank you so much Jim for being there for all of us who fall prey to this kind of activity.
Thanks for taking care of me and all of those who need you.
Kind Regards!!!
Sandra

3 mai 2016
Avis spontané
Noté 5 sur 5 étoiles

Truly Outstanding

I called Jim, at Hackrepair.com, as I suspect most people do, in a panic because of a website compromise Jim answered the phone, asked the appropriate questions, got right to work, and for a low,flat,fee restored both sites to functionality and delivered them in way better shape than they were even before the problems started! Jim provides outstanding service, at an affordable price. He makes himself available to his clients in a way that lets you know that customer is truly valued. He communicates regularly, thoroughly, and understandably and is available, patient, kind and thorough. I honestly couldn't ask for anything more. I recommended Jim, and hackrepair.com highly!

19 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

Great service, fast and thorough

My hosting company told me my files had been infected with malware, it was a Sunday morning. I called Jim, he set down his coffee mug, took his feet off the table, and got right down to work. My sites were back up in no time. Communication was clear and concise, his advice was solid, and I'm no worse for the wear.

Thanks Jim.

4 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

Cheap, Effective and Quick!

I spent 3 weeks going back and forth with SiteDoctor who I ordered through my hosting company. I spend some money. That didn't work, then they wanted more.

I spoke to Jim who answered the phone on each and every phone call. Price was great. He had all hacks fixed in about 24 hours and all Google red screens down 24 hours after that. Perfect!

3 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

Wow! Thwarted a major site hack in under 4 hours for only $279.

12:00pm: Found out my medical staffing company site was routing clients to a PORN site.
12:30pm: Called Jim. He answered the phone himself. No computer prompts, no agents from foreign countries who can't speak English.
4pm: The problem was fixed with zero involvement needed from me.
(It will take a few days to get the "hacked" label removed by google but that's a minor issue and Jim has no control over the speed of google.)
4:15pm: Contracting with Jim for only $12/month wherein he'll make sure this never happens again.
4:24pm: Telling everyone I know to give Jim their business.

31 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

Jim Walker is the MAN!! He saved my clients and I weeks of downtime.

The feeling of being hacked is like nothing else... it's terrible and if it's ever happened to you then you know exactly what I mean. I felt very alone, confused and didn't know how I was going to get out of this. Then as luck would have it, I stumbled on Jim's website - hackrepair.com (via google search). After reading the glowing reviews I figured I'd much rather take a chance on a real person than some anonymous security company. I am so glad I did! From the first interaction with Jim I immediately felt confident that my hacked websites were going to get fixed quickly and correctly. He took the time to explain things to me on the phone (yes, I said phone... someone who actually will talk to you) and the process to begin working with him was extremely easy and user friendly. Throughout the entire process Jim was in constant communication with me about his progress and ways to expedite bringing my sites back. In addition to fixing the hacks he went a step further and implemented safe guards to prevent future issues. Jim Walker is the MAN!!! I went from a suspended hosting account with several compromised client websites to fully functional websites with no malicious code and a re-activated account in under 6 hours. This guy takes pride in his work and is really good at what he does. I will no longer worry about my website security because Jim has my back. I can't say enough great things about my experience - as crazy as it sounds, it was worth getting hacked just to have connected with Jim and have him in my corner as I grow my client base.

23 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

Quick and Efficient!

Now and then, our client's sites become compromised...thank goodness for HackRepair! We are in the business of building sites, not repairing them...but of course clients come to us when they have security issues. We have referred many to HackRepair and have had great service and outstanding results each time. Keep it up!!!

16 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

Timely/Thorough service!

Jim answered my call and went straight to work. My site was down due to Malware and Jim laid out a plan to get me back up in running in no time. He also went above and beyond to make sure this wouldn't happen again, which I did not expect.

The best part is this was all nicely spelled out for me in a "wrap-up" email where he went through all the steps he took to solve my problem and upgrade my defenses.

Don't even think twice if you are in a bind, give Jim a call and your problems will be solved in a matter of hours.

10 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

Good work

Hackrepair.com helped us fix our website quickly and is well priced. Jim was friendly and very helpful. I would definitely recommend them.

10 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

An enlightened port in the storm. Great service

When a couple of our hosted WordPress sites became victim of a Javascript injection attack, I did everything I could to mitigate the problem. However, while I did most of the right things, I simply lacked the experience and skill to identify the source of the infection, and did not know just how deep it ran. When I finally reached the point where I knew I needed help, I contacted Jim at Hackrepair.com. He answered the phone and was able help me understand what I was up against and why I was failing. I engaged his company and by the end of that very day, he had things cleaned up and working as they should be again. I appreciated the professionalism, and sense of urgency that Hackrepair.com showed me. I would and will recommend them to anyone that is in need of assistance. Top notch service. I am a very satisfied customer.

3 mars 2016
Avis spontané

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