In January I asked for some help with a project in Argentina. I presented the Argentinians with some whiskey kindly donated by Hackstons. Our small group was invited to a tasting session in the Hackst... Voir plus
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Lisez les avis des autres
Paige Harris, the Relationship Manager always gives her best to keep clients in the loop. Near or far she makes me feel like I matter to the company however small an investor I am. My three years with... Voir plus
Paige was pleasant to speak with. She has good knowledge of her subject and was able to interact with me (nearly 40 years a whisky investor) on a level playing field. Respectful of my knowledge (limit... Voir plus
It didn't seem to matter to the individuals I spoke to at Hackstons that I was a complete rookie and never going to be a big investor. They took trouble to answer my questions well and to discuss the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hackstons are redefining the luxury tangible goods market, offering a taste of excellence through curated collections of rare whiskies, fine wines, and exclusive spirits. Founded on cask whisky ownership, our business allows clients to explore whisky as both a consumable and an investment. We offer a full range of services, from cask ownership to bottling and resale, making us a one-stop destination for collectors and investors alike. Our newly opened flagship store in Knightsbridge, London, provides an immersive retail experience, with bespoke tastings and expert guidance on building your spirits portfolio. Visit us in-store or online to discover our premium offerings and enjoy a personalised, unforgettable experience.
Coordonnées de contact
30 St Mary Axe, EC3A 8BF, London, Royaume-Uni
- 020 3307 0410
- info@hackstons.com
- hackstons.com
4,9
Excellent
404 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I went to the store and I was blown away
I went to the store and I was blown away and the knowledge from the guys were amazing. Thanks for the dram! Will definitely visit again!
28 octobre 2025
Avis spontané
Réponse : Hackstons
Hi Jamie,
Firstly, thank you so much for taking the time to leave a review, we really appreciate it!
We're so glad you enjoyed your visit to our retail store in Knightsbridge. Our whole vision with the store was to create a beautiful space where people can not only purchase bottles of the finest whisky, wine and spirits but also to learn more about the craftsmanship and story behind those bottles, and of course, enjoy a dram or two!
We look forward to welcoming you back soon.
Cheers to your excellent taste,
Sam
Hackstons
As a Bartender in a cocktailcatering I…
As a Bartender in a cocktailcatering I was looking for an investment opportunity which is in my street of interest and workspace. I found it by Hackstons. I got in contact with a nice representative of Hackstons called Samuel!
His responds is well correct and I am always well informed after a short and brief contact. This works for me now perfectly for more then 6 months! I will be sure we keep this going for a long time. Cheers
24 octobre 2025
Avis spontané
Réponse : Hackstons
Hi Marvin,
Firstly, thank you so much for taking the time to leave a review, we really appreciate it!
We're so glad that you found a an opportunity that combined your interests and passion with investment.
It's great to hear that Samuel gave you all of the information to make a confident and informed decision. We'll be sure to pass your positive feedback on.
We look forward to working with you moving forward, and here's to your cask journey!
Cheers to your excellent taste,
Sam
Hackstons
I have invested in cask ownership with…
I have invested in cask ownership with Hackstons after being intrigued in alternative investment opportunities . I reached out and was then contacted by Sam .
He provided well informed information and quite the plethora of information , links etc where i could do further due diligence on my own behalf.
After research and a little leap of faith i decided to diversify into this market.
My experience with Sam has been nothing but positive .
Full transparency, i do not know what the next 5 years will hold but who does .
fingers crossed !
24 octobre 2025
Avis spontané
Réponse : Hackstons
Hi Tim,
Firstly, thank you so much for taking the time to leave a review, we really appreciate it!
We're so pleased you chose to start your cask investment journey with Hackstons. It's great to hear that Sam gave you all of the information to make a confident and informed decision. We'll be sure to pass your positive feedback on.
We look forward to working with you moving forward, and here's to your cask journey!
Cheers to your excellent taste,
Sam
Hackstons
Hackstons, a thumbs up!
I found Hackstons easy to work with, from start to finish the whole process was seamless.
Thank you to Sam for his help and expert knowledge of the industry, very professional and reassuring from the off.
I would be happy to recommend.
17 octobre 2025
Avis spontané
Réponse : Hackstons
Hi Ashley,
Firstly, thank you so much for taking the time to leave a review, we really appreciate it!
We're so glad you found the process to be seamless, we take great measures to make sure that starting your cask investment journey is as smooth as possible.
We're also glad that you have enjoyed your experience with Sam, and you found his expertise and approach both helpful and reassuring.
We look forward to working with you moving forward, and here's to your cask journey!
Cheers to your excellent taste,
Sam
Hackstons
Had been considering investing for many…
Had been considering investing for many years but other commitments took priority.With the experience of staff I eventually made a purchase of a cask.Looking forward to a long and exciting journey.Many thanks to Dominic for his advice and assistance in this exciting journey.
21 octobre 2025
Avis spontané
Réponse : Hackstons
Hi Bernard,
Firstly thank you so much for taking the time to leave a review, we really appreciate it!
It's great to hear that you've purchased your first cask, and we're glad that Dom's advice, assistance and experience were useful in helping you to make what is both an informed, and exciting decision.
We're looking forward to working with you, and here's to your cask journey!
Best wishes,
Sam
Hackstons
Again a very pushy sales represenaive…
Again, a very pushy sales representative from Hackston called me today.
When I asked the Hackston Representative for data, sources, and a credible market study for the figures he is going to throw at me, he ignored my request and couldn't really answer with anything of substance. All he wants is to talk you into this. This happened to me last time, and today again, my questions were not answered. Again, they want to schedule a video call to show you some charts and to throw a set of numbers at you without providing the proper sources so that I can easily verify them. What's so difficult about answering basic questions and providing sources to the data you show?
He hung up just as I was telling him what information I would need to look at this. Also, he told me he doesn't have the time to provide information and seemed to focus only on his lead qualification criteria. He called from an undisclosed phone number, telling me international calls do not disclose the calling number. This is nonsense, and I think he is lying. The reason his phone number does not show, most likely is that people cannot report and block him.
I find this company and its representatives pushy, short-sighted, unprofessional, and non-transparent. If you invest in something like Whiskey, I expect full transparency, not a black box.
If I don't see any sources in the figures they provide, I'd better stay away from this.
9 octobre 2025
Avis spontané
Réponse : Hackstons
Hi Cyrill,
Firstly, we value your feedback and would like to thank you for investing the time to share how you feel.
We apologise that you feel the service you have received is less than satisfactory. As a brand that is building across multiple verticals, this is obviously not what we desire for any potential customer or client.
Unless a prospective buyer requests ‘no further communication’ we keep prospective clients details on file for future contact as some of our most loyal customers are those who perhaps weren't ready to commit to the long term nature this market requires in order to produce results, and that is why we have called you again after your initial communication with us in February 2024.
As cask whisky does not function in the same way as most traditional markets, we train all of our Account Managers to offer Zoom/Teams calls where we can share third party examples in real time and provide the education in order for our prospective clients to feel empowered to make the best decision for them. This also has the secondary benefit of allowing any potential client to verify who they are working with, the infrastructure they work within (offices and retail outlet), while simultaneously having the opportunity to get a feel for the person they could be potentially working with. We feel this is essential for anyone who is considering entering into a relationship that requires 10 years or more to produce the desired results.
We appreciate this alternative market isn’t for everyone so we will use the contents of your review to provide further training to our staff.
Again, thank you for your valuable feedback.
Best wishes,
Sam
Hackstons
A Smooth Experience with Hackstons
Yinka Adeshina was a pleasure to deal with. No pressure, no hard sell, just clear, honest guidance that made the whole experience feel easy. I’ve bought from Hackstons a few times now, and each time I’ve felt looked after. Yinka’s approach stands out: calm, knowledgeable, and genuinely helpful. That kind of service sticks with you.
16 septembre 2025
Avis spontané
Réponse : Hackstons
Hi Georgie,
Thanks for taking the time to leave a review, we really appreciate it!
We're so pleased to hear your experience with Hackstons and Yinka has been positive, and we'll be sure to pass the feedback on.
Here's to your cask whisky journey!
Best wishes,
Sam
Hackstons
Cask Owner
I started my journey with Hackston's this June and today i'm a happy owner of a few casks that's to the knowledge and professional guidance of Yinka Adeshina. I look forward to seeing my investment mature along the years and to learn more about Whisky.
16 septembre 2025
Avis spontané
Réponse : Hackstons
Hi Andrea,
Thanks for taking the time to leave a review, we really appreciate it!
We're so pleased to hear your experience with Hackstons and Yinka has been positive, and we'll be sure to pass the feedback on.
Here's to your cask whisky journey!
Best wishes,
Sam
Hackstons
In my opinion the best with the best personal!
To make things quite clear - this people know what they are talking about, and i have to admit, they took my hand and guided me through all infos and steps to be a cask owner, which i am now! Actual multiple casks, as there is great value cask there! My personal choice why i chosen HACKSTONS was a guy called YINKA and he took time and effort to answer all my questions and he was going the extra mile and so i think, he was the reason to make my investment there. A person with passion and great to work with (about a year now).
16 septembre 2025
Avis spontané
Réponse : Hackstons
Hi Andreas,
Thanks for taking the time to leave a review, we really appreciate it!
We're so pleased to hear your experience with Hackstons and Yinka has been positive, and we'll be sure to pass the feedback on.
Here's to your cask whisky journey!
Best wishes,
Sam
Hackstons
My Hackstons experience
I started my journey with Hackstons almost a year ago, but finally bought my first cask couple of weeks ago. It has been a really smooth and professional process with the acquisition and very transparent and trustworthy. Samuel has been a great ally and has been a tremendous help and open to all my questions. I had the opportunity to meet jim and the store during the weekend and I am speechless about the service and cordiality off all the staff. Best investment decision I have done so far.
13 septembre 2025
Avis spontané
Réponse : Hackstons
Hi Ramon,
Thanks for taking the time to leave a review, we really appreciate it!
We're so pleased to hear your experience with Hackstons and Samuel has been positive, and we'll be sure to pass the feedback on.
Here's to your cask whisky journey!
Best wishes,
Sam
Hackstons
Knowledgeable, professional and passionate service at Hackstons
I started my journey with Hackstons at the beginning of this year and Samuel has guided me in the best way I could have imagined: Crash courses on whisky, investments and the industry in general, he is patient, very professional, passionate and knowledgeable. The entire onboarding was smooth and enlightening! It remained exactly the same during and after the purchase of my first cask, with Samuel following up every now and then to catch up and touch base on the latest news impacting the industry.
For anyone interested in whisky cask investment, Hackstons is definitely the way to go!
4 septembre 2025
Avis spontané
Réponse : Hackstons
Hi Quentin,
Thanks for taking the time to leave a review, we really appreciate it!
We're so pleased to hear your experience with Hackstons and Samuel has been positive, and we'll be sure to pass the feedback on.
Here's to your cask whisky journey!
Best wishes,
Sam
Hackstons
Expert Guidance and Unforgettable Tasting Experience
I’ve been with Hackstons for around 18 months now, and throughout this journey, Samuel has been incredibly helpful, patient, and clear in walking me through the Hackstons story, along with the potential and benefits of cask trading. It’s always been evident to me that Hackstons truly know their whisky game.
Recently, I finally had the chance to visit their Knightsbridge store, and I have to say the experience was outstanding. The interior is beautifully designed, with a soothing ambience that immediately sets the right tone. Their collection is second to none and really speaks to their passion and expertise.
During my visit, Guillaume guided me through the whisky and wine tasting. His enthusiasm and depth of knowledge shone through—he didn’t just present the drinks, but also brought alive the history of each distillery, the composition, and the flavours. The way he shared his passion made this the best whisky tasting experience I’ve ever had.
Altogether, Hackstons offers both professionalism and passion in equal measure, and I look forward to visiting again.
If anyone is interested in whisky cask investment, I truly would suggest them to get in touch with Hackstons.
14 août 2025
Avis spontané
Réponse : Hackstons
Hi Bibhav,
Thank you so much for taking the time to leave a review, we really appreciate it!
We're so pleased to hear your journey with Hackstons and Samuel so far has been positive and we'll be sure to pass the feedback on.
It's also great to hear you enjoyed your visit to our Knightsbridge store, we look forward to welcoming you back soon!
Best wishes,
Sam
Hackstons
Great experience with Hackstons
I started investing in Whisky with Hackstons in 2022 and always found the extent of the information very knowledgable and useful. We were recently invited for a tour of the Hackstons shop in Knightsbridge where we met our portfolio manager, Sam, and the director, Alfie. We found the tour of the shop was excellent and shown wide range of whiskies which we were invited to sample. The information Freddie provided during this was very interesting. Overall, we have always been treated really well throughout our time with the company and really enjoyed our journey from cask ownership to the tour and look forward to the future. This confirmed to us that we chose the right company with Hackstons. I just want to say a special thank you to Sam who has always been helpful and professional and we look forward to continuing this journey together.
5 juin 2025
Avis spontané
Réponse : Hackstons
Hi,
Thank you so much for taking the time to share such a thoughtful review. We’re truly grateful for your trust since beginning your journey with Hackstons in 2022, and it’s fantastic to hear how valuable and informative you’ve found the experience throughout.
It was a real pleasure welcoming you to our Knightsbridge store. We're so glad you enjoyed the tour, the tastings, and the time spent with Sam, Alfie, and Freddie. We’ll be sure to pass along your kind words to the team, they’ll be delighted to know their efforts made such a positive impact.
Hearing that your visit reaffirmed your confidence in choosing Hackstons means the world to us. We look forward to supporting you every step of the way as your portfolio grows.
Warmest regards,
Robert
Hackstons
Excellent Customer Service at Hackstons
We were treated like part of this wonderful family. Fantastic experience, being guided through the Spirit Library, and sampling some excellent whiskies and gins. Listening to the history of the various products and the details of production; truly an uplifting day. With and enormous range of fine whiskies, gins; wines and tequila to sample a purchase. An excellent platform to build an investment with a highly skilled and knowledgeable team to guide you through the whole process, whether your looking for that special bottle to building a multi barrel investment for the future.
A great day,
Thankyou.
David & Helen
7 juin 2025
Avis spontané
Réponse : Hackstons
Hi David & Helen,
Thank you once again for your heartfelt words, we're truly honoured to have welcomed you into the Hackstons family! It’s wonderful to hear how much you enjoyed your journey through the Spirit Library, and that the tasting experience and stories behind the bottles left a lasting impression.
Your appreciation for the craftsmanship behind each spirit ,and the potential for both enjoyment and investment, really resonates with what we’re passionate about. We believe in making every visit both informative and personal, and we’re so pleased you felt that throughout the day.
We look forward to helping you explore more in the future, whether it's discovering that next special bottle or planning the next step in your investment journey.
Warmest thanks,
Robert – Hackstons
Continuing excellence!
I continue to be impressed with Hackstons and in particular Sam who has been looking after us more recently. As a novice investor the process has been simple and transparent, ive made some exciting acquisitions and look forward to more in the future. A few days ago I had the pleasure of a whiskey tasting at the newly opened Hackstons store in Knightsbridge, if your in the area it is an absolute must!!
20 mai 2025
Avis spontané
Réponse : Hackstons
Hi,
Thank you so much for your continued support and for taking the time to share your experience, we’re genuinely thrilled to hear how positive your journey with us has been so far.
Sam will be especially pleased to know that his guidance has made a real difference as you start your investment journey. We believe that transparency and simplicity are key, and it’s great to know that’s come through clearly for you.
We’re also delighted you enjoyed your visit to our new Knightsbridge store, and the whisky tasting, of course! There’s so much more to come, and we look forward to sharing more exciting opportunities with you soon.
All the best,
Robert
Hackstons
Hackstons a company you can trust I’ve…
Hackstons a company you can trust I’ve had my casks for 4 years now and the video I just viewed has prompted me to keep for longer than the 5 I was expecting
Looking forward to either going to the store or better still when they come up to Scotland thanks
12 mars 2025
Avis spontané
Réponse : Hackstons
Hi Graeme,
Thanks for taking the time out of your day to leave us a review! We wish you all the best with your portfolio and hope to see you at one of our upcoming client events!
Many thanks,
Hackstons - Robert
Service so good.
From start to finish of purchasing a cask, despite my awkward hours, and constant issues with my phone, Hackstons diligently pursued all factors and got my deal done, and in a very pleasant manner.
28 février 2025
Réponse : Hackstons
Hi,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons. We're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Robert
Réponse : Hackstons
Hi Carine,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Sam, we'll be sure to pass the feedback on. We're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Robert
Réponse : Hackstons
Hi Fergus,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons. We're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Robert
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