If I could give this company zero stars, I would. They completely mishandled my policy by removing the wrong vehicle, and instead of lowering my premium, they actually increased it. I reached out to g... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've been with Hagerty for many years now. It goes beyond just insurance. They really do cover the collector market extremely well and supply articles, valuation tool and other feature that make i... Voir plus
L'entreprise a répondu
Your group has taken the time to understand car collectors and enthusiasts and what makes them tick. Your magazine is very well done and better than any commercial car magazine on the market. You d... Voir plus
Hagerty has made getting or making insurance coverage very straightforward process. Changes made on line took effect straight away, easy payment, and user friendly. I liked the fact you can look up th... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Established in 2009, Hagerty is Canada’s leading classic and collector insurance company. We provide specialty insurance for more classics than anyone else in the world. Our unique agreed value policy allows you to enjoy your classic with the peace of mind that comes with having coverage designed with a collector in mind. Our policies are underwritten by the leading underwriter in the world, Aviva.
Coordonnées de contact
37 Sandiford Drive, Suite 409, L4A 3Z2, Stouffville, Canada
- 1-800-922-4050
- auto@hagerty.ca
- hagerty.ca
4,0
Bien
551 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I should have transferred over years ago
I should have transferred over years ago.
10 avril 2022
Avis spontané
Réponse de Hagerty Canada
But, you're with us now. And that's what matters :)
I recently did a small change to my…
I recently did a small change to my policy, online, followed the instructions, and finished in seconds, that never happens, well done Hagerty!
7 avril 2022
Avis spontané
Réponse de Hagerty Canada
We've got horsepower on our side! Glad you had a speedy process.
Great rates
Great rates, understanding customer service reps and knowledgeable in the classic car industry
5 avril 2022
Avis spontané
Réponse de Hagerty Canada
Appreciate the sentiment!
My experience with your agents
My experience with your agents, has been excellent, they are polite, helpful, and informative. Great job guys... Keep it up.
4 avril 2022
Avis spontané
Réponse de Hagerty Canada
We're glad to hear that!
Hagerty interaction
I have had two experiences lately. One was a phone call the other required a home visit. Both were fast, efficient and very courteous.
3 avril 2022
Avis spontané
Réponse de Hagerty Canada
Fantastic! That's what we like to hear.
Hagerty reminds me of the "good old days" of Customer Service.
I've found Hagerty much more personal for this day and age. Companies are doing far to much digital and bot type of, what they call, customer service nowadays. I didn't even mind holding on while I waited for a Rep. because the music they play is fantastic.
3 avril 2022
Avis spontané
Réponse de Hagerty Canada
Just like when you're behind the wheel listening to your favourite tunes, we want to make sure that the music playing during our hold time is equally awesome. Thanks for the feedback!
They were incredibly helpful and made…
They were incredibly helpful and made it so easy and fun.
31 mars 2022
Avis spontané
Réponse de Hagerty Canada
Fun is our middle name. Appreciate the kudos!
If only all calls questions and an…
If only all calls questions and an issue were this easy to resolve.
29 mars 2022
Avis spontané
Réponse de Hagerty Canada
Right?! Glad we were able to help you out!
Thanks for understanding collector car…
Thanks for understanding collector car owners issues.
28 mars 2022
Avis spontané
Réponse de Hagerty Canada
Absolutely! Cars are truly one of the best things in life and we understand just how passionate you can be.
Review on my Model A damage claim.
I had my Model A in my garage when some guy went flying into the garage. So Hagerty looked after the Model a damage and my house insurance looked after the garage. From a great experience on dealing with Hagerty to a total nightmare with my house insurance. I wish Hagerty did all the insurance for me. If you have an old car INSURE WITH HAGERTY.
21 mars 2022
Avis spontané
Réponse de Hagerty Canada
We are sorry to hear about what happened, but we're so glad we were able to help out with your dear Model T.
Changed my policy
Changed my policy , updated the value . The process took about 15 minutes. Great , knowledgeable people to deal with . Been there for over 20 years !!!!! Zero complaints
19 mars 2022
Avis spontané
Réponse de Hagerty Canada
Fantastic!
A happy Hagerty customer.
I have been a customer of Hagerty's for six years, and have always felt confident in the coverage on my vehicle. Interactions with them are fairly seamless, and I know that I will be well looked after in any situation that may arise.
18 mars 2022
Avis spontané
Réponse de Hagerty Canada
Thanks for sticking with us! We appreciate you.
Réponse de Hagerty Canada
What we like to hear!
no problems good work
19 août 2020
Avis spontané
Excellent coverage
Excellent coverage, friendly service and competitively priced! You can't beat that combination.
19 août 2020
Avis spontané
I am very impressed with the service…
I am very impressed with the service good communication well spoken will recommend to other people I wish they could insure all my cars.
18 août 2020
Avis spontané
Other than my initial application for…
Other than my initial application for insurance ( which seemed quite pleasant and efficient ), I've not really had any experience with Hagerty yet. I have tried to communicate via email a couple of times for advice on appraisals and vehicle history tracking, but have had no replies ( I am hard of hearing, and prefer email to the telephone). These aren't critical, so I have no complaints, and am doing this because of your email messages asking for feedback..
18 août 2020
Avis spontané
Réponse de Hagerty Canada
Brad, Thank you for taking the time to provide your feedback. I will have one of our team members investigate the delayed response to your emails.
Regards,
Angie
Insuring my collector vehicles with…
Insuring my collector vehicles with Hagerty is a yearly ritual that is thankfully painless and free of unpleasant surprises.
Helpful and courteous staff. First class operation.
18 août 2020
Avis spontané
Réponse de Hagerty Canada
Alexander, thank you for the kind words. We are always trying to find ways to streamline our processes, it's good to know we are moving in the right direction.
Regards,
Angie
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