Handles4u Avis 

Call to check stock before placing an order with Handles4u they will let you down! They have let me down!

Still havent received my handles which I paid for on the 17th of October. They sent me incorrect handles and when I wrote to them about the same, they said they will send the correct ones soon. I am still waiting! They aren't even responding to my emails. Avoid this company as its not reliable. Feeling disappointed.

Very pleased with the set of handles I ordered. They arrived promptly, are lovely quality and were very reasonably priced. I wouldnt hesitate to use this company again and would give them 6 stars if I could.

I rang Handles4u and got the recorded message that "all our sales representatives are out of the office between 12:00 and 13:00..." so I left a message with my number asking for a call back re some questions about a door handle of theirs.
I received no call back and when calling later an automated system put me through to sales where I was greeted by another voice message asking me to leave a message which I did.
I never received any call back despite the order being for circa £200 of door handles and fittings.
I suspect this company is 1 guy who packages up orders and doesn't care or have the time to answer the phone, possibly he's only there a few days a week when he has enough orders to make it worth his while.
Terrible customer service

Handles I ordered were very good quality. Great price. Will definitely order again.

Accidentally ordered the wrong size, rang to change twice, left message, no response. Downloaded returns form from website and sent back. Completed as replacement required. Have not heard anything despite parcel being received. Tried calling again, and using online contact form. Not a dickie bird. Appalling customer service. Now out of pocket with no handles.

Great quality product and amazing price - our builder who is very hard to please and never gives out compliments said what good quality they are and they add the perfect finishing touch to our kitchen - 5 stars

I bought over 20 replacement handle sets and locks for my 30-year-old house. Rob Matthews helped me find compatible locks from measurements I supplied, replying the same afternoon. Goods were dispatched very quickly and well packaged. I am delighted with the friendly service and no-quibble return and refund for the lock that didn't fit. Now I have smart brushed chrome handles for the entire house without having to do much chiseling! Well done Handles4u.

Excellent customer service, Accidentally sent me the wrong finish for my item (mistakes happen) and immediately sent me the correct one. Great communication, fair price and I can confidently recommend.

Good product, well priced however postage very expensive and delivery time disappointing.

1st class service from Rob, from asking me send a picture of the part I was looking to replace on my front door locking system, to fast tracking my delivery so I got it the next day even though I ordered at half 1 the afternoon before.

Thanks again Rob, the house is secure once more!

Great service! I got a refund even after my order had been dispatched as I cancelled my order the next day.

Without doubt I have just received the most excellent customer service from Handles4u - as I needed some product advice I rang their customer service line and spoke to Rob who quickly advised me as to what was required, as I also needed the handles quickly he arranged for these to be specially delivered, despite a slight hitch ( not their fault ) which Rob once again sorted out within 10 minutes of my phone call these arrived as promised. The quality of the product is also amazing for the price - well done - I would definitely recommend this company to anyone - many thanks

Excellent – no reservations, I would recommend this company to anyone. Updates throughout until time of delivery and the items were better than expected. Good value for money.

I had to ask for replacement for one item, but Rob replied so quickly and I had a new item very soon. Great work.

Fast and reliable service. The goods were exactly what I ordered and when i rang to confirm a few points they were so helpful. Really happy with service from ordering to delivery.

I needed 6 knobs at short notice, the client chose Heritage satin brass and they arrived in good time to complete the project. The knobs looked great.

great product, fast delivery

Great prices, quick delivery, brilliant company!

Good delivery and product as described. Would use again. Great service.