Customer service needs to be improved. Since e-mails are the only way of contact it can take a long time to get a response if at all. Product is good just wish the company would make replacement parts... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Good communication. A little problem with items in stock that was resolved. If you have any problems, talk to Tricia and it will be sorted out.
This place keeps your credit card information charges it and won't respond to any kind of customer service response.Whatsoever, no emails, no phone calls.It just goes to blank support. So many good e... Voir plus
I was definitely not happy with customer service after the first 40 days… numerous emails from me, and nothing from Haoquiebikes! Then they responded with another 30 day wait period. I understand wh... Voir plus
À propos de l'entreprise
- Magasin de vélos
- aussi dans
- Club de cyclisme
Écrit par l'entreprise
HAOQI Ebike is direct to consumer electric bike company. We offer feature-rich e-bikes at affordable prices. Black Leopard Snow Tire E-bike is our main product, It makes your spare time full of fun. Experience your e-bike now!
Coordonnées de contact
2440 S. Milliken Avenue, 91761, Ontario, Etats-Unis
- 833 686 5581
- vip@haoqiebike.com
- haoqiebike.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
I have the Cheetha dual battery bike…
I have the Cheetha dual battery bike and im very happy so far. Plenty of power and longevity.
customer service was very helpful by answering all my quetions.
the test of time will be the real test so i will add more once i put the summer bihind me.
Thanks to all involved.
GREAT E-BIKE and GREAT VALUE
I moved to a mountainous area a few years ago. It’s great, except that – due to the change from flat land to steep hills, and to physical limitations which have accompanied my status as senior citizen – my bike riding has been greatly hindered. Several months ago I started researching electric bicycles, as a possible solution to the problem. I had sticker shock! Thousands of dollars for a recreational bicycle? I couldn’t justify it. Eventually I ran across the HAOQI website. It promised a top-quality product for a budget-level pocketbook. I was skeptical, but the five-star reviews convinced me to take a chance. I selected a bike that is affordable and has all the features I wanted. It was delivered the following week, and I assembled it easily in a couple of hours. The bike is a wonder! It is sleek-looking, very sturdy, reliable, easy to operate, and now I can zip up big hills with little effort. My bike-riding days are back. Thanks, HAOQI!
Great sales staff and knowledgeable support staff.
Sales staff and support are very good. We have been working with Haoqie for over a year now, we are pleased with their determination to make things right when there is a problem. We were pleased with the price and quality of their bikes, also if we had questions or needed parts, they bent over backwards to get us the correct parts and trusted us to get the bike corrected. I can't say enough, how much they care for their customers to be happy with their bikes. A company that cares about their customers and quality bikes. That to me is a 5 star rating.
Best e bikes at price and quality
Best e bikes at price and quality. Customer service very helpful
The dependability of my Haoqi e-bike
The dependability of my Haoqi e-bike is the best part of owning it. Knowing that I can rely on this fantastic machine to take me to far away places and still get me home without a glitch is very comforting. I also like the fact that their customer service has always been there when I have a question. I haven't had any issues with this bike but I know that Haoqi stands behind their product and is only a phone call away if an issue arises. I love the feeling I have knowing that for the investment I made, going with Hoaqi, was the best choice I could have made. So whether I'm going for a 10 mile ride like I did yesterday through downtown New Kensington or a 100 mile epic journey on the rails to trails to West Virginia, like I did this past fall, I feel confident that the quality of my e-bike will carry the day and get me where I need to go. That's the best peace of mind I could have when it comes to hitting the road !
My second ebike of Haoqi Cheetah
Hi guys, my second ebike, Cheetah, it has full suspension and long range distance, I love it.
Got my Leppard Ebike
Got my Leppard Ebike and love it, was easy to put together and really impressed with the quality. Could not believe the power this bike has for the price. Recommend this bike to all my family and friends. My challenged grandson loved riding it, he is 21 years old and does not drive a car , so I might just give it to him, so he can use it to go to work. He works at a grocery store about a mile from his home, and now walks most of the time.
The best customer service
My name is Randy I live in Las Vegas Nevada USA 😎🇺🇲👍💯... About 2 months ago I purchased my first fat tire electric bike, I had technical questions about it although I couldn't get the company I purchased it from to respond... It was late at night I was scrolling on Facebook and saw this company HAOQI, and thought their bike kind of looks like mine maybe I will ask them the question, I got the sweetest lady named Celine she was a sales representative for HAOQI, she emailed me for over an hour and helped me with the problems I was having with my bike.. I told her I had purchased one of her competitors bikes although her customer service was so professional and she helped me with all the questions I had... That's amazing customer service and you don't see any more 😁👍💯 I am so grateful for Miss Celine and I would highly recommend purchasing a HAOQI bicycle because you know it will be backed by the best customer service ‼️ thank you Miss Celine again for the wonderful service and all the help you provided ❤️
HAOQI ebikes is a really great company
HAOQI ebikes is a really great company. The service is great and takes full responsibility about the product, even though they respond within 24hrs, they give you solutions. The ebikes have a great performance and affordable prices for such amazing quality. I really love this product! It's amazing!
Ultimate customer service
I've owned a Haoqi Antelope for over two years. I live in the mountains of east Tennessee and ride my ebike through the toughest of environments.
Haoqi customer service has been there for me every step of the way. I can't say enough for the support I received which kept my wheels turning for almost 3000 miles! I recommend Haoqi ebikes to anyone looking for a solid product from a company who backs what they sell to keep your experience remarkable!
I’ve purchased 2 rhinos and a Camel Cargo
I’ve purchased 2 rhinos and love them. They feel like a motorcycle and are so fun. I had an issue with one of them and their customer support is tip top. Fast service and I was back on the road in no time. I like Haoqi so much that I got a Camel cargo as well. I refer to it as the Cadillac. It’s a smooth ride and boy does it have some range. It can go 90-120 miles. Bye-bye car!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








