Harry Ramsden's Avis 

Notting Hill branch. Literally the worst restaurant I have ever been to. A young guy took me up the stairs to the restaurant and gave me a menu. No one else there or in the takeaway section. He never came back, so eventually I went down and had to go into the kitchen to give them my order. A very sulky woman took the order. 15 minutes later she brought up the smallest portion of fish you’ve ever seen. To be fair I’d ordered the OAP deal which is described as ‘small’ but I have had it in other branches and it has been reasonable. She still hadn’t brought the tea or gherkin so after another 5 minutes I went down again - I could see the (minuscule!) gherkin sitting on the counter, and after another 5 minutes - she brought it upstairs. Still no tea. When I had almost finished the ‘food’ she finally brought the tea - almost 30 minutes after I’d ordered it! How long does it take to put a teabag in a cup - when you have no other customers! She came back and took my plate but didn’t even take it down to the kitchen - just put it on another table! I refused the inclusive bread and butter pudding. I have never seen such a surly serving person in my life! I went to pay the bill and a nice man said he wouldn’t charge me service as he could see it had been bad. He offered to do something for me if I went back and signed my receipt. Please do not go to this place - it is awful.

just had the fries and only had two of them ruined my meal, thank god i didn’t have any other stuff from that deal , avoid in my opinion

Just tried the large cod and it was discusting, I Remember buying it from a Harry Ramsdens fish shop, it was unbelievable, but never again from chilled isle in a supermarket

Grim harry Ramsden takeout range from Morrisons threw it in the bin absolute waste of money

Yeah just don't buy this slop even on the reduced Isle. First bite and binned. You can't trust these conglomerate processed food manufacturers. Thought with the so called laws it would have got better. Absolute disgrace.

I had cause to email them about a product i purchase. This was a few months ago and nobody has had the decency to reply to my email. Not good service.

We had a lovely 2 corse meal here at the bournemouth place . Compared to last yr ,where they forgot and left us waiting for 30 mins to serve us . This time the young staff ,were on the ball ,very quick service . Very polite ,very attentive ..
We would like to nominate jake as employee of the week 14/ 8/ 25 as he was very hard working boy . He deserves the bottle of wine this week . Cheers . X

I actually saw a member of staff, holding what was obviously still slightly frozen bread, under the lightbulb at the serving counter, and keep pressing his whole hand into the bread to check it was warm. Another member of staff repeatedly moved food about on plates with his fingers while it was sat waiting at the serving hatch. The female member of staff who was serving food behind the counter was handling salads etc with her bare hands, wiping her face etc.
Then, the older guy in the kitchen was stressing out and shouting at the staff to "stop serving people for 30 minutes" also £43 pound for 2 regular fish and chips and a beer? Fish taste of not much at all and the chips were dry. Never again.

If I could give this less then one star I would Harry ramsden Brighton what a joke I run a restaurant for over 10 years and the service and staff was terrible the food was cold the manager that looks like he’s just come out of nappy’s all he had to say was I will tell the chef no offer of replacement food no offer of a reduced bill £55,86 down the drain and all in dirty shirts

Due to a badly designed weblink the wrong table was booked and our option was not available when we arrived. We refrained from ordering; the manager was apologetic

Starters of prawn cocktail and pulled pork balls ok. Fish chips main not good. Fish over cooked batter biscuits with a sliver of fish in the middle. Doors wide open, inside like wind tunnel. Nowhere near as good as other Harry Ramsden's.

Poor experience at Harry Ramsden’s Bournemouth – won’t be returning

Attended as a group of eight. While staff were polite, the overall experience was poor due to a series of basic service issues.

I ended up with wine mixed with lemonade after pointing to a friend’s drink — the waitress didn’t clarify the order, which would’ve prevented the mistake. Food service was slow, with my main arriving well before the starter. A colleague received fish without chips, and only after chasing were we told the kitchen had run out — at a fish and chip restaurant, this is inexcusable. No one informed her at the time, and yet she was still charged for chips with her fish.

We had clearly requested separate bills at the start, and this was acknowledged. However, when it came to paying, we were told it couldn’t be done. Only after further discussion did the waitress reluctantly offer to split the bill, which then took far too long to process.

The staff were not rude, but the lack of training and service awareness led to a frustrating and disappointing visit. Not recommended.

Afternoon tea at Bournemouth was a disaster. Everything was overcooked, looked unappealing from the start and tasted worse. The server was really nice but wasn’t permitted to change anything. The dessert (literally a 1.5 square inch of ‘bread & butter pudding’) was the best thing we had. Probably because it wasn’t fried!!! But still beige. Would I return? Not even for takeaway chips.

This was the worst afternoon tea we have ever had, service was very slow even though there were plenty of staff outside the kitchen, just a mass of batter, the only thing edible was the miniature fish burger, apart from that it was difficult to find any fish, the chips were cold so asked for a replacement, the poor girl was mortified when we had to ask her again for the chips 10 minutes later, by this time everything was cold, then was told we has dessert so waited for that and received a pot of custard and a pot of chocolate sauce and another mass of batter, don’t even know what was supposed inside, definitely wouldn’t return.

Harry RamsdensBournemouth. No gluten free batter option and no dogs, even on the terrace. Went to Urban Garden instead. Dog/family friendly and delicious GF options available. ❤️

Perfection- Great quality Fish,Perfectly fried & as always Delivered on time with a smile. Having ordered from the Cheatham Hill, Manchester for over 8 weeks the Standard is 5* & I would Highly Recommend to anybody who Loves great Fish & amazing Service, Thank you.

Went to Harry Ramsdens in Bournemouth and what a disappointment said was open until 8pm got there at 7.15pm and doors locked and staff cleaning up either update your website or stay open until the closing time states won’t be going back

I ate at the original branch on a school outing back in the day but don't remember the food. That's now a Wetherby Whaler.
More recently I used to make a point of stopping at the branch at the Warwick Services because that was good quality and service -- their cod and chips was excellent with a nice red pot of Yorkshire tea. But that didn't survive the pandemic, alas.
It seems that there's not much left of its long tradition as the brand has been passed around and is now just a name. The quality of a particular outlet will depend on the local management and staff.

Out of all the fish and chip options in Brighton I thought HR should be the best. No way! They (said they) use palm oil and that’s probably what destroyed the taste of both the fish and chips.
They should know better and I will never return
The music was too loud and imposing too.