Harvey Norman United Kingdom - Harvey Norman Boucher Road Avis 

291
TrustScore 5 sur 5

4,8

Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR Belfast, Antrim, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Craig was brilliant, took us through the whole process, making sure that what we bought suited our needs, with a great sense of humour. The electrical store seems a lot bigger than Holywood exchange,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really refreshing to have a proper conversation with an industry expert who genuinely knew what they were talking about and had your best interests at heart! Alex made the whole process easy. Dedicate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the best shopping experience with Laurence at Harvey Norman. He was extremely helpful and knowledgeable. Nothing was too much trouble. He coped well with my mistake when I ordered a gas cooker... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into Harvey Norman a few weeks ago to look for a sofa for our living room. Mark Mcallister could not have been better with us. No pressure just lots of information on the options available. He to... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Grand magasin
  2. Magasin de literie
  3. Ordinateur et accessoires
  4. Magasin d'électronique
  5. Magasin de meubles
  6. Magasin de canapés

Écrit par l'entreprise

With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.


Coordonnées de contact

  • Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR, Belfast, Antrim, Royaume-Uni

  • 028 9038 9600

4,8

Excellent

TrustScore 5 sur 5

291 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(291)

996 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Happy with the delivery process

Delivery was on time, had a delivery window and was notified it was on the way with ability to track progress. Delivery guys were friendly, efficient and helpful. Item was well packed. Happy with the process.

19 février 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Gabrielle,

We appreciate you sharing your feedback. We're happy to hear that you were notified of your delivery and that our delivery team was friendly and efficient.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Adam was great and very helpful.

19 février 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Susan,

We're happy to hear that we were helpful. Thank you for your feedback!

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

When i arrived in store the member of…

When i arrived in store the member of called holly and she very kind and helpful and she also got the item I bought she got it wrapped up in a box and i would recommend anyone that i know if wanted to something from Harvey Norman i would recommend Holly to help as she is so kind

17 février 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Garry,

We're happy to hear that you had such a positive experience in our store. We appreciate your kind words and are so glad that our team member was able to provide such excellent assistance. Thank you for your recommendation!

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Julia was extremely helpful and also…

Julia was extremely helpful and also knowledgeable.
This was my son who made the purchase and was treated really well

15 février 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Micheal,

We're happy to hear that your son had a positive experience. It's great to know that our team member was helpful and knowledgeable. Thank you for your feedback!

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Great service and help in setting up…

Great service and help in setting up from Alex anAaron

14 février 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Jean,

We're happy to hear that our service and setup assistance were helpful. Thank you for your positive feedback!

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Amazing service

My husband and I were shopping for a new bed. We were served by Teresa in the Boucher Road branch. Teresa was very knowledgeable about all the products. She helped us decide on which bed was suitable for our needs. What an amazing shopping experience. Teresa is a credit to your company.

10 février 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Patricia,

We're glad you enjoyed your shopping experience. It's wonderful to hear that our team member's knowledge helped you find the perfect bed. We appreciate you acknowledging their dedication to providing excellent service. Thank you for your positive feedback.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

We called to the store looking for…

We called to the store looking for furniture for our new home.
Mark was extremely informative and helped us pick the perfect furniture for our new home.
Very friendly service, nothing was too much trouble. Highly recommend. Absolute gentleman.

30 janvier 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Claire,

We're happy to hear that our staff member was so helpful in choosing your furniture. We appreciate your recommendation and are so glad you had a friendly experience.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Tracker for delivery time was excellent…

Tracker for delivery time was excellent as I did not have to sit in all day waiting for the delivery.

3 février 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Graham,

We're happy to hear that our delivery time tracker was helpful and convenient for you. Thank you for your positive feedback; we appreciate it greatly.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Review

Second time dealing with this male member of staff. (Adam). On both occasions I found him to be helpful, friendly and knowledgeable.

29 janvier 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi David,

We're happy to hear that you found our staff member to be helpful and knowledgeable during your interactions. We appreciate you taking the time to share your positive experience!

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Well pleased with my shopping…

Well pleased with my shopping experience, I've bought few items from Harvey Norman, sofa sideboard etc, amazing quality of all the products! Very friendly staff, massive thanks to Anna for helping me, each time shopping experience is to a high standard 😀

30 décembre 2025
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Ewa,

We appreciate you sharing your positive shopping experience with us. We're happy to hear that you are pleased with the quality of your purchases and that our team provided a high standard of service.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Julia was very knowledgeable and…

Julia was very knowledgeable and helpful with helping us to make our purchase

26 janvier 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Christopher,

We're happy to hear that our team member's knowledge and assistance were valuable during your purchase. Thank you for your positive feedback!

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Bought a new Mac Book Pro

Bought a new Mac Book Pro, Its an absolute Cracker
Great Service from Adam and Aaron in the store, they were very helpful and very Courteous
I will definitely be shopping in Harvey Norman again

23 janvier 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Greg,

We're happy to hear that you are enjoying your new MacBook Pro. We appreciate your kind words regarding the service you received in our store. Thank you for your positive feedback, and we look forward to seeing you again.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

1st Class Sevice Apple Keyboard

As soon as I walked into the new tech department I was approached by Julia and asked if I needed any assistance. Julia was able to assist me straight away with my purchase, it was seemless. In the mean while Julia was away getting my Apple Keyboard I spoke to the Manager Holly, again approachable and it was a pleasure to get to know some of the team. Julia returned and brought me up to the service desk where I was then asked did I get everything that I was looking for today. Brilliant all round service by the Harvey Norman Home Centre team. After what has been a stressful 2 months with another tech company ordering online and sending incorrect products and losing my parcels I will certainly be back to the Harvey Norman Home Centre Balmoral Plaza Boucher Road.

23 janvier 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Vez,

We're happy to hear that you had such a positive experience in our tech department. We appreciate you highlighting the team's helpfulness and attentiveness, especially after your recent difficulties. We're glad our team could provide a seamless and brilliant service for you. Thank you for your feedback.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

I found the staff so helpful and…

I found the staff so helpful and pleasant especially Mark who I dealt with. I was having trouble in deciding what suite and table and chairs I wanted for my new extension. I was in the shop in Boucher Road at least six times before I finally made my decision today and I’m very happy with my choice.
Teresa

22 janvier 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Teresa,

We're happy to hear that you found our staff helpful during your visits. We appreciate your positive feedback about your experience in choosing the perfect items for your new extension. Thank you for sharing.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Was helped out by Julia she was A star

Was helped out by Julia she was A star
Good friendly staff. Also Anna on the desk was very polite and helpful

22 janvier 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Anto,

We're happy to hear that our staff was friendly and helpful! We appreciate you mentioning the excellent service you received. Thank you for your feedback.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Prompt and efficient

Prompt and efficient

21 janvier 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Kieran,

We're glad you enjoyed your experience with us. Thank you for sharing your positive feedback; we appreciate it greatly.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Fantastic patient service

Fantastic patient service. Julia and Hetty and the store manager helped us with the many questions we had today. Their expert advise helped us make the right decisions without the usual sales pressure. We have all the details we need for our kitchen designer and a brand new Nintendo switch 2

17 janvier 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Jason,

We're happy to hear that you received fantastic patient service. We're glad our team's expert advice helped you make the right decisions. Thank you for your positive feedback!

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Samsung Tab S10 FE

Made my purchase very easy and my stream of questions where no problem. Aaron the sales guy was very friendly and knowledgeable.

16 janvier 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Jerry,

We're happy to hear that your purchase was easy and that our sales team was helpful and informative. We appreciate your positive feedback and thank you for sharing.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Excellent product and first class…

Excellent product and first class customer service. Staff were very friendly and extremely helpful.

15 janvier 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Samuel,

We're happy to hear that you had a positive experience with our product and staff. We appreciate your kind words and are grateful for your feedback!

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Julia in Boucher Road branch

Julia in Boucher Road branch, Belfast was excellent. Knowledgeable, efficient and got me a great price.

16 janvier 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Alistair,

We're happy to hear that you had such a positive experience! We appreciate you acknowledging the great service you received and the great price you were given.

Kind Regards,
Kevin

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