Harvey Norman United Kingdom - Harvey Norman Boucher Road Avis 

Prompt delivery and speedy installation of washing machine. They kept us fully informed of when the appliance would arrive and we are extremely happy with their prices. Highly recommend Harvey Norman.

The delivery staff were so careful with both the merchandise and my home

The variety of electrical products is excellent. I purchased a 40"TV and the staff were extremely helpful and pleasant. I walked out of Harvey Normans, a very satisfied customer. 5*s

Sandeep was helpful and friendly. Gave us all the information we needed

The delivery service was great with the tracker I knew exactly when delivery was. The drivers were very helpful and professional.

We had a very poor experience but thanks from the senior staff we were able to come away satisfied ! We promote the Harvey Norman brand as we have contacts in Australia as well, my family have spent several thousands and will keep supporting. !! The staff and especially the delivery team need to be working off the same script with the sales team to that the customer does not be embarrassed or let down , easy fixed by steadfast compliance . Great company Jim Ferrin

My boyfriend and I went to the Boucher road store to try and pick out a washing machine and tumble dryer for our first house. To be honest we were pretty clueless as to what we were looking for as it was our first time! Laurence couldn’t have been more helpful if he tried! He talked us through the machines, helped us with measuring and overall had incredible knowledge in what he was showing us! He also helped us picked out a hoover after I described to him exactly what I needed for our house. And as if that wasn’t enough, he was also so patient and helpful when showing us round some TVs! Laurence was an absolute pleasure to deal with and so incredibly patient with us considering we each had 100 questions! He had such a great, friendly and approachable attitude and made our visit to the store so worthwhile and pleasant! We will definitely be back for more!

Geoff in Boucher Road store went above and beyond to help myself pick furniture. He took time and was very pleasant .

I would highly recommend

All good
Thanks
Everything went to schedule

Delivery within a few days of order being placed.
A moment of panic when we discovered it was not on the delivery docket that we’d paid for removal of our old mattresses, but delivery guys checked with the store that we’d done so. Delivery in Belfast is contracted out so good communication matters.
Actual delivery and removal of old mattresses was so fast and efficient I was left impressed and breathless.

The delivery men where lovely, very friendly, rang to keep me informed about delivery, respectful and professional, I am delighted with the service received...Staff inside store friendly, helpful and knowledgeable I would definitely shop there again in the future,

Mark and Adrian in Harvey Norman were so helpful and flexible given that we changed our minds on a number of occasions. Mark and Clarke, the delivery men, couldn’t have been more helpful and knowledgeable, giving us advice on positioning of furniture etc. 2 gentlemen. We are entirely happy with the service from start to finish.

On the 26/08/26 I ordered JBL Tune 670NC Wireless On-Ear Noise Cancelling Headphone | Blue and I haven’t received the item I have been waiting several weeks for staff Michael to reply to a handful of emails requesting my refund or replacement I still have not received a response.

The delivery drivers were truly professional thought we’d have difficulty getting the sofa in situ upstairs as it was a narrow staircase and a sharp turn at the top but they were in and out with no fuss at all. Very impressed.

Our advisor Laurence was so lovely and helpful. My mum was 84 and wanted a fridge freezer - nothing was too much trouble for him. Great all round. Thank you

Such nice guys and very quick and professional

We had bought a settee somewhere else and has issues so got a refund and ended up checking out Harvey Norman and we were glad we did. We got talking with Mark who took a lot of time with us to help us find everything we needed and we ended up with a corner sofa and a couple of other items which totalled less than the one settee we had returned from a different shop which is fantastic. Marks extremely knowledgeable and so friendly and helpful and a credit to the store, any time we go back we look for him specifically.

Fast forward 2 years and we had an issue with the foam on our recliner parts of the sofa, Mark advised us to contact guardsman and they came out and said yes the foam had an issue but unfortunately this wasn't covered in their insurance/service. We rang the store and got speaking to someone (unsure who) as Mark was off that day and they told us tough luck as it had been over a year and is outside of any warranty they offered so we advised him we would be taking this further and the guy then decided to be a bit nicer and said oh no no no you have to email here about your sofa first before I could do that. We waited a few days and my husband rang back and got to speak to Mark who was brilliant and had our enquiry dealt with within 10 minutes, he told us that they would sort it for us as this shouldn't have happened within this timeframe and within the next week or 2 a guy came out to our home and completed the repairs there and then which was fabulous.

So thanks again Mark for your knowledge and help it was very much appreciated and we will defo return to this store for any future furniture purchases. I have put the date of our experience as August as it won't let me go back to the purchase date
Gill & Simon

Punctual, arriving in time period and keeping client informed.
Removed old sofas and delivered new sofas efficiently.
Polite & well presented.
Set up and arranged furniture as requested.
Tidy.

Very pleasant men. Set up as said. Very pleased with tracking system.

I had the best shopping experience with Laurence at Harvey Norman. He was extremely helpful and knowledgeable. Nothing was too much trouble. He coped well with my mistake when I ordered a gas cooker and it had to be electric !!
Thanks Laurence