Craig was brilliant, took us through the whole process, making sure that what we bought suited our needs, with a great sense of humour. The electrical store seems a lot bigger than Holywood exchange,... Voir plus
L'entreprise a répondu
Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR Belfast, Antrim, GB
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Craig was brilliant, took us through the whole process, making sure that what we bought suited our needs, with a great sense of humour. The electrical store seems a lot bigger than Holywood exchange,... Voir plus
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Really refreshing to have a proper conversation with an industry expert who genuinely knew what they were talking about and had your best interests at heart! Alex made the whole process easy. Dedicate... Voir plus
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I had the best shopping experience with Laurence at Harvey Norman. He was extremely helpful and knowledgeable. Nothing was too much trouble. He coped well with my mistake when I ordered a gas cooker... Voir plus
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Went into Harvey Norman a few weeks ago to look for a sofa for our living room. Mark Mcallister could not have been better with us. No pressure just lots of information on the options available. He to... Voir plus
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With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR, Belfast, Antrim, Royaume-Uni
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From picking my suite to delivery was an absolute pleasure. Glenn, the sales man made sure I had the correct seating etc to suit us.
The delivery men were very professional and courteous and made sure everything was in the correct position and working order.
Thank you so much to everyone

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Fantastic shop to deal with, especially the manager Craig. Prices were cheapest around. Great service thankyou

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Craig was brilliant, took us through the whole process, making sure that what we bought suited our needs, with a great sense of humour. The electrical store seems a lot bigger than Holywood exchange, a superb choice of items on display. Would throughly recommend and we will return.

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Craig was a fantastic help when picking our TV. He made the experience fun and worked within our budget to get us an ideal TV for the best price, along with lots of laughs. We really enjoyed our experience!

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Teresa's help and patience, understanding what we needed made it easy for us to get sorted out.

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Everything from the quality in store, the service, the price and the then the delivery. Couldn't fault any of it.

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Great service from Jazim.
Great product knowledge. Pleasant and very helpful .

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Great experience overall glen in store was very helpful and the delivery was very smooth

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Very impressed with the 2 young men who delivered the sofa!
Very prompt and diligent workers.
Carried out the job perfectly and respectfully!

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Excellent service, friendly, helpful and efficient. Very punctual too

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Very efficient guys delivering our new mattress and removing old one .Two more delivery’s this week so keep up the good work 🤗

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Friendly and knowledgeable staff. Good prices for products. Delivery service was also great with live updates, and item delivered and assembled quickly.

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
The rating is for Michael Murray who dealt with my complaint regarding a damaged order that had been delivered by their carrier DPD. Michael was extremely helpful, professional, offered great customer service through out and made the whole unfortunate experience less traumatic. Dissappointed with all the inconvenience especially now as im trying to source this item from elsewhere. This order was needed sooner than later in brand new condition as purchased and i wasnt confident Harvey Norman could make that happen.

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
After recently moving in together with my partner, we have been furnishing our home and have found Harvey Norman to be absolutely fantastic - a one stop shop for everything we could need! We have been shopping in the Boucher Road store & have recently purchased two beds - the process could not have been easier and the staff are unbelievably kind, friendly and incredibly helpful. I would like to specifically thank Paul & Aaron who were able to help us get the perfect beds and delivery dates! They have both been amazing & we really are super thankful!
Due to having such positive experiences I fully intend to keep shopping at the store!
Thanks again,
Kind regards,
Andrew

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Had the pleasure of meeting Ewa. A lovely team member of harvey Norman at boucher. Went in for a browse and found a lovely Huawei watch. Ewa served us. 5* service. Knew all about the watch. Extremely helpful. Definitely a great team member. Also many thanks to Craig the manager 👍 June & Geraldine

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
I ordered online and within an hour had a phone call from Michael at Boucher to update me on stock. Once stock arrived in store I received another call from Michael to schedule delivery less than 2 days later! I was updated frequently on delivery time on the day - the delivery was even early! Very happy!

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
I went to the cash desk and explained what I needed but didn’t know what to look for. The lovely helpful lady went and got me an assistant, Tiarnan who was a great help to me. He was very patient, polite, professional and very knowledgeable about all products. He took time to explain how the products worked. If I had any problems I could return to the store and get help. A lovely store well stocked and great staff. Thanks

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Aaron was the guy that served me , abs legend , had some great conversations about technology , and few other things that were awesome a bit of knowledge , in my opinion Guys like Aaron should be treated with Abs Love , because guys like Aaron are the people that drive the companys like that , Best Customer service ive had in years , proffesional , Courteous , Unbelievably friendly , was super simple , best service ive had in years guy deserves a medal for that type of service , defo be back again , and i hope i run in this fella !!
Phenomenal Customer Service Aaron !
- Arte The Camera Guy ( that bought everything on spot)....or at least tried to Haha XD

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
Went into Harvey Norman a few weeks ago to look for a sofa for our living room. Mark Mcallister could not have been better with us. No pressure just lots of information on the options available. He took the time to go through how the sofa had been manufactured and then arranged for sample fabrics to be sent out to our home. Once we had chosen we went back in today and completed the purchase, from start to finish our experience of Harvey Norman has been a very straight forward pleasurable interaction. Mark has been top notch. Many thanks John and Ju

Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road
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