Harvey Norman United Kingdom - Harvey Norman Boucher Road Avis 

291
TrustScore 5 sur 5

4,8

Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR Belfast, Antrim, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Craig was brilliant, took us through the whole process, making sure that what we bought suited our needs, with a great sense of humour. The electrical store seems a lot bigger than Holywood exchange,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really refreshing to have a proper conversation with an industry expert who genuinely knew what they were talking about and had your best interests at heart! Alex made the whole process easy. Dedicate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the best shopping experience with Laurence at Harvey Norman. He was extremely helpful and knowledgeable. Nothing was too much trouble. He coped well with my mistake when I ordered a gas cooker... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into Harvey Norman a few weeks ago to look for a sofa for our living room. Mark Mcallister could not have been better with us. No pressure just lots of information on the options available. He to... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Grand magasin
  2. Magasin de literie
  3. Ordinateur et accessoires
  4. Magasin d'électronique
  5. Magasin de meubles
  6. Magasin de canapés

Écrit par l'entreprise

With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.


Coordonnées de contact

  • Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR, Belfast, Antrim, Royaume-Uni

  • 028 9038 9600

4,8

Excellent

TrustScore 5 sur 5

291 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(291)

995 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Best sales experience on the Boucher road

Went into Harvey Norman a few weeks ago to look for a sofa for our living room. Mark Mcallister could not have been better with us. No pressure just lots of information on the options available. He took the time to go through how the sofa had been manufactured and then arranged for sample fabrics to be sent out to our home. Once we had chosen we went back in today and completed the purchase, from start to finish our experience of Harvey Norman has been a very straight forward pleasurable interaction. Mark has been top notch. Many thanks John and Ju

15 juin 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi john,

We are so happy to hear about your positive experience with us! It is wonderful to know that our team provided excellent service and made your sofa purchase a straightforward and pleasurable interaction. We truly appreciate your kind words.

Kind Regards,

Noté 5 sur 5 étoiles

Perfect experience

Arrived on time. Did not hang about brought the suites in built them up checked the motorisation of them all the time explaining to me what and why they doing at each step. Showed me how to adjust the mechanism if required. Made sure we were happy with them and cleared up after them and left.

13 juin 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Thomas,

We're so glad to hear our team provided such an excellent and informative service, ensuring your complete satisfaction with your new suites. Thank you for your wonderful feedback!

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

From the lady salesperson who was so…

From the lady salesperson who was so helpful in pointing out the advantages of the recliner chairs on the floor, I really enjoyed the shopping experience and she helped me make my decision on which ones to choose. She gave me space to make my choices also. Really appreciated this. Delivery staff were friendly and helpful with how to use the remote controls and came within the two hours they said they would arrive with the chairs. Great service from Harvey Norman. I look forward to shopping with them again.

12 juin 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Heather,

We appreciate you sharing your positive experience. It's wonderful to hear that our salesperson was helpful in guiding your recliner chair decision and that our delivery team provided excellent service. We look forward to your next visit.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

My two delivery men were so…

My two delivery men were so professional and very easy to talk to. Brought all the rubbish with them and left me to enjoy my lovely new leather suite. Very happy with my experience.
Teresa

12 juin 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Teresa,

We are so pleased to hear you had such a positive experience with our delivery team and are enjoying your new leather suite! Thank you for sharing your kind words.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Great service

Very professional, the two guys that delivered it were very quick and respectful

10 juin 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Daniel,

We're so glad you had a positive experience with our team. We appreciate your kind words!

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Excellent Service

Excellent service and communication from Craig and team from start to finish on my order and got a fantastic deal so happy 😊

9 juin 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Ann Marie ,

We are so happy to hear you had a fantastic experience with our team and received a great deal. Thank you for your kind words!

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Sofa so good

Good communication, delivery before estimated time, friendly and helpful delight very drivers

30 mai 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Angela,

We're delighted to hear about your positive experience with our communication and early delivery. Thank you for your kind words!

Kind Regards,
Kevin

Noté 4 sur 5 étoiles

It's a very good place to go


We were pleasantly surprised by the way we were treated by Jazmin, who was very informative and seemed to know about the equipment I needed. I would definitely shop here again.

27 mai 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Rosemary,

We're so glad to hear about your positive experience with our team member. We appreciate your kind words and look forward to your next visit!

Kind Regards,
Conor

Noté 5 sur 5 étoiles

Visited the Boucher Road store - brilliant

Visited the Boucher Road store in Belfast last Saturday. Was served by Adam who was very helpful & friendly when purchasing a new mobile phone. He was able to answer all my questions. Overall a great experience & a fantastic electrical department

23 mai 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Alison,

We're so glad you had a great experience at our Boucher Road store and found our team helpful. We appreciate your kind words about our electrical department!

Kind Regards,
Conor

Noté 1 sur 5 étoiles

Really poor service

Failed to deliver one of the two items which was fine and the store were great at rearranging the second delivery. The reason for the terrible review is the delivery crew knocked a clock off the wall which smashed it and scrapped and took a chunk out of the wall. They didn’t even mention it and just left. Only noticed it when we went to unbox the fridge.

26 mai 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Michael,

Thank you for your feedback. We are concerned to hear about the damage caused during delivery. Please email the details to our customer support team at customer@support.co.uk, as they will be able to look into this further.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

My Partner and I had a great experience…

My Partner and I had a great experience in Harvey Norman's purchasing a new wardrobe. Paul the sales guy was extremely helpful and went out of his way to get us the most suitable product. Top notch service and incredibly helpful. We will definitely recommend

15 mai 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Bryan,

We are so pleased to hear you had a great experience purchasing your new wardrobe. We appreciate your kind words about our team member's helpfulness and top-notch service. Thank you for your recommendation!

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Joelene in the Boucher branch was…

Joelene in the Boucher branch was amazing to deal with! Thank you!

24 mai 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Jack,

We're so glad to hear you had such a positive experience with us! We appreciate your kind words.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Excellent service all round…

Excellent text messaging service which keeps you up to date on your delivery time. Staff were courteous, efficient and professional. Excellent service all round.

23 mai 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Karen,

We appreciate your kind words! We're delighted our messaging and staff provided excellent service. Thank you for your feedback.

Kind Regards,
James

Noté 5 sur 5 étoiles

Great tracking

Great tracking, arrived on time with two lovely lads.

23 mai 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Barbara,

We're happy to hear your order arrived on time with great tracking. Thank you for your positive feedback!

Kind Regards,
James

Noté 5 sur 5 étoiles

Great service and honoured discount

Came in today and went to the tech section, found a camera for an extremely good price. Aaron came over to us and asked if we needed anything, and offered to let us look at the camera for a bit. Went and had some drinks at the Cafe and decided to go and get the camera. When over and told Aaron we were interested and he went straight over and got it for us. It claimed it was on sale by the price tag, but apparently there wasn't one going on. Aaron honoured it for us, which was really great service, and we left with an extremely positive experience. Really friendly staff, would definitely go again, and would recommend to family and friends.

19 mai 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Anthony,

We're truly delighted to hear about your wonderful experience with us! It's fantastic to know that our team provided such great service, especially in honoring the price for you. We appreciate you sharing your positive feedback and look forward to welcoming you, your family, and friends back again soon.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

items delivered on time giys were…

items delivered on time giys were fantastic left the item where I needed it. brilliant service

19 mai 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Pearse,

We're so glad to hear you had a brilliant service experience with us! Thank you for your kind words.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Thanks to Anna and Craig

Thanks to Anna and Craig. Anna was very friendly and helpful when choosing a Ninja FlexFlame barbecue and Craig gave us a great deal on both the BBQ and a fridge. Very pleasant buying experience!

11 mai 2026
Avis spontané
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Brian,

We're happy to hear that you had a pleasant buying experience! We appreciate your kind words about our team members and are glad they were helpful in your purchase. Thanks for your positive feedback!

Kind Regards,
James

Noté 5 sur 5 étoiles

Very quick and nice service by Anna

Very quick and nice service by Anna. Very much recommended 😀

10 mai 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Krzysztof,

We're happy to hear that you received quick and nice service. We appreciate your recommendation and positive feedback; thank you!

Kind Regards,
James

Noté 5 sur 5 étoiles

Lawrence was a very informed salesman…

Lawrence was a very informed salesman and was well able to access what I was looking for and best match to suit me coffee needs. Bought a Sage but will be back for my Miele fridge and freezer, and robot Hoover based on this experience.

8 mai 2026
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Réponse de Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Jean,

We're happy to hear that you found our sales team member helpful in matching your coffee needs! We appreciate your intention to return for future purchases, and we look forward to assisting you again.

Many thanks,
Katie.

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