I recently purchased a "Ortho cool king mattress" from Harvey Norman galway and was assisted by Maria. Despite my challenging needs—I have a broken coccyx and required a mattress with low motion trans... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE
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À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Galway
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, Irlande
- 091 332000
4,3
Excellent
740 avis
Demande des avis aux clients
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Excellent service from Charles and John.
Excellent service from Charles and John.
7 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Mat,
We appreciate your positive feedback. We're glad you received excellent service from our team members.
Kind Regards,
James
Easy peasy
Ordered a washing machine on a Thursday and it was delivered on the following Tuesday.
Delivery crew were on time and fitted the washing machine without issue.
From start to finish it was the perfect order and it's why we've shopping with Harvey Norman for the last 6 years.
7 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Ross,
We appreciate you taking the time to share your positive experience. We're happy the washing machine delivery and installation went smoothly. Thank you for your continued loyalty!
Kind Regards,
James
Delivery service horrible.
I’m extremely disappointed with the delivery service from this company. My mum’s sofa was scheduled to be delivered on two separate occasions, and both times the delivery failed to happen. We rearranged our schedules and waited at home as instructed, but the sofa never arrived.
Now we are on the third scheduled delivery day, and the sofa still hasn’t been delivered. This has been incredibly frustrating and inconvenient, especially after making time to be available for the deliveries, we haven't heard from anyone as to why no sofa has come yet again.
.
At this point, we simply want the sofa delivered as promised and some accountability for the repeated inconvenience caused.
2 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi there,
We're very sorry to hear about the multiple delivery failures and the inconvenience this has caused regarding your mum's sofa. If you can contact our customer service team at "customer@support.harveynorman.ie", the team can look into this matter with the relevant team processing your order. Thank you for bringing this to our attention.
Kind Regards,
James
Click and collect.
Went in and queued up for a click and collect that was ready to collect very quickly after ordering. Staff was nice and explained anything I needed to sign. Offered a bag and was polite. Good experience all around.
2 avril 2026
Réponse de Harvey Norman Ireland - Galway
Hi Dylan,
We're happy to hear you had a good click and collect experience! We appreciate your feedback regarding our team's politeness and helpful explanations. Thank you for sharing your feedback.
Kind Regards,
James
Réponse de Harvey Norman Ireland - Galway
Hi Jimmy,
We appreciate the feedback regarding your order, and having received contact from the team providing updates on your order. Thank you for your review!
Kind Regards,
James
Réponse de Harvey Norman Ireland - Galway
Hi Robert,
We regret that the product did not meet your expectations. We appreciate your feedback and will look into this matter further to improve. If we can assist you further please email our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Galway
Hi Mike,
We appreciate you sharing your experience. We are so glad to hear our staff was efficient, friendly, and knowledgeable during your visit!
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Galway
Hi Sarah,
We're glad you found great value and appreciate our after-care. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Kevin
Fast service
It’s always great buying from Harvey Norman. Their service is always with a smile competent and on time.
26 mars 2026
Réponse de Harvey Norman Ireland - Galway
Hi John,
We appreciate you taking the time to share your positive experience. We're happy to hear that you consistently receive competent, on-time service!
Kind Regards,
James
How to feel miserable in Ireland
Delivery guy rings at 8:15 saying we have a slot for u 8:30-9:30. I said we have to go for job either come at 8:30 or after 15:00 PM anytime. He said I can’t guarantee 8:30 AM and we can’t come after 15:00 PM. It’s like a trap they put you in that you feel miserable and follow what they say. We already got a text appointment saying anytime between 8:00-6:00 PM. Delivery guy was saying you should fix with the shop in Galway. When we ring Harvey Norman shop. Some random person will pick and start explaining policies that it’s not in their hands.
In one line: Ireland is a beautiful country, but if u want to feel miserable, send them to deal Harvey Norman delivery service in Galway
2 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi there,
We regret to hear about the delivery issues you experienced. If you can contact our customer service team at "customer@support.harveynorman.ie", the team will be able to look into this for you. We appreciate you bringing this to our attention and will address this internally with the relevant teams. Thank you for your feedback.
Kind Regards,
James
Excellent explanation by johns and…
Excellent explanation by johns and delivery agent was extremely helpful. He moved my 2 cars out of driveway to ease the delivery and also helped to unbox the item. Much recommended
2 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Vamshi,
We appreciate you sharing your experience. We're happy to hear that the agent provided an excellent explanation and was extremely helpful during delivery. Thank you for your recommendation!
Kind Regards,
James
Very helpful .efficient /friendly…
Very helpful .efficient /friendly service
30 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Barbara,
We appreciate you taking the time to leave us feedback. We are so glad you were happy with our helpful, efficient, and friendly service!
Kind Regards,
James
Delivery was on time
Delivery was on time. The drive rang in the morning to give an estimated time frame and contacted me closer to the time with an exact time. They were very helpful amd took my old dryer with them
25 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Fiona,
We're happy to hear that the delivery service met your expectations! It's great to know that our team was helpful in providing timely updates and removing your old appliance. Thank you for your positive feedback.
Kind Regards,
James
Brilliant service
Employee Dylan was very knowledgeable and helpful about the product I was purchasing.
Delivery was organised within 2 days and arrived on time.
Installation was quick with no mess for me to clean up.
Very happy with the service.
24 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Mart,
We appreciate you sharing your feedback! We're happy to hear that you found our employee knowledgeable and helpful, the delivery prompt, and the installation quick and clean. We're glad you were happy with our service.
Kind Regards,
James
Tech Shop with Rubin
Rubin in the Galway store was extremely helpful,professional,friendly and has extensive product knowledge. Had he not been in store we probably would not have purchased over €1000 of product. If your tech shopping ask for Rubin in store he listened to our needs and found the best fit for us in the stock off the floor.
28 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Laura,
We're happy to hear that your in-store experience was so positive! It's great to know that our team member's expertise and service helped you find exactly what you needed. We appreciate you taking the time to share your feedback.
Kind Regards,
Kevin
Great Product and very good Service.
Great bin. We are very happy with the quality of the product. Order and delivery service with Harvey Norman were very good. We would order products with Harvey Norman again.
17 mars 2026
Réponse de Harvey Norman Ireland - Galway
Hi Claudia,
We're happy you're pleased with the bin's quality. It's great to hear that you found our order and delivery service satisfactory. We appreciate your feedback and are glad you had a positive experience.
Many thanks,
Katie.
Delivery guys were really nice lads…
Delivery guys were really nice lads very professional
19 mars 2026
Réponse de Harvey Norman Ireland - Galway
Hi Kenneth,
We appreciate your feedback. We are so happy to hear that our delivery team members were professional and nice!
Kind Regards,
James
Réponse de Harvey Norman Ireland - Galway
Hi there,
We're happy to hear that you had a great experience with our service and product! Thank you for your positive feedback and fast delivery comment.
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Galway
Hi Margaret,
We're happy to hear that you received your perfect item quickly. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Quick delivery on time the day…
Quick delivery on time the day following the order
20 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi John,
We appreciate you sharing your feedback. We are so happy to hear that you received your order quickly and on time.
Kind Regards,
Kevin
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