I recently purchased a "Ortho cool king mattress" from Harvey Norman galway and was assisted by Maria. Despite my challenging needs—I have a broken coccyx and required a mattress with low motion trans... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Winny was a very knowledgeable and patient salesman. He spent time with me exploring the best option for with in fitness trackers. I felt heard by him and was able to choose the perfect product withou... Voir plus
L'entreprise a répondu
Raviraj was extremely helpful and patient in providing the transfer of data service, He is such a nice guy. He made the process easy and it was well worth the extra money to have him set up my new lap... Voir plus
L'entreprise a répondu
I was helped by Teddy, he was super helpful with assisting me in looking into an Oura ring! He owned one himself and allowed me to get a feel for the ring and showed me how the App worked also. 10/10... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Galway
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, Irlande
- 091 332000
4,3
Excellent
741 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great communication from driver
30 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi there,,
We're happy to hear that the driver communicated well. Thank you for your positive feedback; we appreciate it!
Kind Regards,
Kevin
Smegging brilliant!
I ordered what I wanted online, called into the store the following day, showed the customer service desk my order email and a couple of minutes later, I had my gizmo. Quick and easy!
26 janvier 2026
Réponse de Harvey Norman Ireland - Galway
Hi David,
We're happy to hear that ordering online and picking up your gizmo in store was quick and easy! We appreciate you taking the time to share your positive experience with us.
Kind Regards,
Kevin
Delivery was punctual and staff were…
Delivery was punctual and staff were very pleasant to deal with
30 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Maura,
We appreciate you sharing your feedback and are so happy to hear that you were pleased with our punctual delivery and pleasant staff!
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Galway
Hi Raf,
Thank you for taking the time to leave this review we are delighted to hear you are happy with your product.
Kind Regards,
Kevin
Despite putting in a delivery address…
Despite putting in a delivery address and contact number for delivery on the order, I kept getting texts and calls re the delivery being delivered to the wrong address. Had to ring a couple of times to update and they still called me when delivering! Seems doesn’t matter if you put delivery address and contact details they just revert to billing details! Also didn’t deliver in the time window they said they would
28 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Sandra,
We're sorry to hear about your delivery experience. If we can assist you further, please email our customer support team the details at customer@support.harveynorman.ie so the team can look into this further.
Kind Regards,
James
I was brought a microwave and l am on 7…
I was brought a microwave and l am on 7 months pregnant, when I came to pick it up. Then I asked3staffs to help me they told me they are busy with something then standing in front of the computer. Because they said you have to wait who sold you it, let her help you. It is happened in Galway Harvey Norman.
24 janvier 2026
Réponse de Harvey Norman Ireland - Galway
Jiuxing,
We're very sorry to hear about the experience you had in our Galway store. We regret that our staff couldn't assist you with your microwave collection. Please email the details to our customer support team as they will be able to look into this further customer@support.harveynorman.ie Thank you for your feedback.
Kind Regards,
Kevin
Sales assistant was very helpful and…
Sales assistant was very helpful and knew his area well. Delivery was well within timeframe provided, and the guys were very efficient (assembly needed)
24 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi there,
We appreciate you sharing your experience. We're happy to hear that our sales assistant was helpful and that the delivery was on time and efficient with assembly. Thanks for your feedback.
Kind Regards,
Kevin
Mike Philbin was a truly experienced…
Mike Philbin was a truly experienced and consummate professional at installing the new fridge into a built-in kitchen which had held a slightly different fridge (from 2007!) He had to make some adjustments which weren’t easy, but stayed calm and figured things out with no fuss. A true delight to have a gentleman like him and Chris, his assistant, here to do the job.
14 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Lynn,
We're happy to hear that the installation went smoothly. We appreciate you acknowledging the installer's experience and calm demeanor while working through the adjustments needed for your new fridge. Thank you for your positive feedback!
Kind Regards,
Kevin
Very professional job from Charles &…
Very professional job from Charles & Larry. Good communication, very friendly and got the job done quickly with no fuss. I’d recommend the lads to anyone, very happy customer.
24 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi James,
We appreciate you taking the time to share your feedback. We're happy to hear that you were pleased with the team's communication, friendliness, and efficiency.
Kind Regards,
Kevin
Love Teck
I went into the LoveTeck section of the Knocknacarra store this morning. I needed my phone changed, media/contacts/etc.
The staff in the area were so capable, knowledgeable and understanding without being patronising of my oap, tech-phobic self.
The whole process took about an hour and was exactly what I needed.
Delighted by the service and experiences.
24 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Mike,
We're happy to hear that the staff in our store were so helpful and understanding when transferring your phone data. We appreciate you taking the time to share your positive experience.
Kind Regards,
James
Shopping experience is great
Shopping experience is great, have a great staff which know the products. Other thing is when you pick delivery by courier, definitely will not use this option in the future.
Why? My parcel was damaged during their transport, yet dpd have a bloody chick to deliver it to me and ask do I accept it. Returned to sender and get refunded.
Other than that particular episode, you can find great deals in the shop.
19 janvier 2026
Réponse de Harvey Norman Ireland - Galway
Hi Krzysztof,
We appreciate your feedback. We're glad you enjoyed our staff and deals in-store. We're sorry to hear about the damage during courier delivery. We'll investigate this to improve our delivery process. Thanks for bringing this to our attention.
Kind Regards,
James
Réponse de Harvey Norman Ireland - Galway
Hi Vinod,
We're happy to hear that you found our delivery fast and convenient. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
James
Excellent team and information
23 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Kathy,
We appreciate you taking the time to share your feedback. We are so glad to hear you received excellent information from our team.
Kind Regards,
James
Came on time and really helpful
Came on time and really helpful. Everything done as promised
22 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Galway
Hi Mary,
We appreciate you sharing your positive experience. We're so happy everything was completed as promised and that our service was helpful and punctual.
Kind Regards,
James
Went to Galway store to collect product…
Went to Galway store to collect product and had to wait 20 mins for the cashier to find someone to go to backroom and collect the order despite it being ready to collect form previous day!
21 janvier 2026
Réponse de Harvey Norman Ireland - Galway
Mairead,
We appreciate your feedback and apologize for the delay you experienced collecting your order. We're addressing this with our team to improve our collection process.
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Galway
Hi Martina,
We're glad you found our online process straightforward and easy to use. Thank you for your positive feedback!
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Galway
Hi Patrick,
We appreciate you sharing your positive experience with our staff. We are happy to hear you are a satisfied customer.
Kind Regards,
Kevin
Perfect product, service - could do better
I absolutely love my new headphones!
I met one advisor when looking at Apple Airpods who was extremely knowledgable, but when I looked at other versions, I was less impressed. I didn't feel confident in the information I was being given and felt I was being steered towards a more expensive brand. I decided to do my own research and landed upon the Sony WF-1000XM5 Wireless Noise Cancelling Earbuds, which I can 100% recommend.
I purchased online, but didn't receive my notification to pick up my order until I followed up on it 10 days later.
12 janvier 2026
Réponse de Harvey Norman Ireland - Galway
Hi Sinead,
We appreciate your feedback and are glad you love your new headphones. We are sorry to hear that the information you received in-store and the order notification process did not meet expectations. We'll review our processes to improve our customer experience for the future.
Kind Regards,
James
There was a confusion regarding online…
There was a confusion regarding online order purchase... Ordered for discounted price and after that got mail mentioning not in stock has to wait or can order another product for same price...
Happened before during black friday sale on a 1 TB ps5 slim version which i refunded the amount after waiting 1 week after the salea team cant assure when they can deliver proclduct..
This time i got the product 1 prurchased online after 1 week...
12 janvier 2026
Réponse de Harvey Norman Ireland - Galway
Hi Ivin,
We regret the confusion regarding your online order and the stock availability issues you experienced previously. We appreciate you sharing your feedback and we'll review our processes to prevent similar situations. Thank you for your patience.
Kind Regards,
James
Réponse de Harvey Norman Ireland - Galway
Hi there,
Thank you for taking the time to leave this review we are delighted to hear of your experience.
Kind Regards,
Kevin
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.