I got fantastic customer service from Bhishmd this evening and I was able to communicate easily with this gentleman. He was very helpful and easy to understand. So I don’t usually give my opinio... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnits G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Naas
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Irlande
- 045 907700
4,5
Excellent
764 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de Harvey Norman Ireland - Naas
Hi Terry,
We appreciate you sharing your positive experience! We are so glad the team was fast and pleasant to work with for you.
Kind Regards,
James
Delivery 1 good guy 1 bad guy
There were 2 guys that delivered our furniture one was so lovely. Tall guy really nice. The other chap not sure of his name but had ginger hair. He was so rude. He was annoyed with Harvey Norman in Naas as they charged us for removal of five seater when in fact he said it’s a 6 seater again not our fault. I’m sure if he contacted HN they would have sorted it but he was so rude and cursing constantly. I understand he probably having a bad day and annoyed with HN in Naas but wasn’t our fault and he was so unprofessional. The other chap was amazing. He was lovely and apologised for his colleagues rude behaviour. The girl in HN that dealt with us Diane was amazing and would highly recommend her. She went over and above for us.
5 février 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Nicola,
We appreciate you sharing your delivery experience. We're sorry one of our team members was unprofessional during the delivery. We're glad the other delivery team member acted kindly and that you were pleased with the service you received from our team member in-store. We'll address your concerns internally with the relevant teams
Kind Regards,
James
Réponse de Harvey Norman Ireland - Naas
Hi Patrycja,
We appreciate you taking the time to share your feedback. We are so glad that you found our prices and service to be of a high standard.
Kind Regards,
Kevin
A lovely young girl served me and was…
A lovely young girl served me and was very helpful
25 janvier 2026
Réponse de Harvey Norman Ireland - Naas
Hi Imelda,
We appreciate you sharing your experience. We're so glad to hear that you received helpful service from our staff.
Kind Regards,
Kevin
The delivery guy kept to time and was…
The delivery guy kept to time and was also quick with the installation. He was courteous too.
27 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Eric,
We appreciate you sharing your feedback. We're so happy to hear that our delivery team was on time, quick with the installation, and courteous!
Kind Regards,
Kevin
Easy and straight fowerd updated…
Easy and straight fowerd updated regularly on delivery
20 janvier 2026
Réponse de Harvey Norman Ireland - Naas
Hi Franco,
We're happy to hear that you found our delivery updates easy to follow. We appreciate your positive feedback and are grateful for your time.
Kind Regards,
Kevin
Excellent service
Excellent service - quick delivery. Although my expensive purchase did end up on the next door neighbours porch but that’s down to Dpd
19 janvier 2026
Réponse de Harvey Norman Ireland - Naas
Hi Fiona,
We're happy to hear that you received excellent service and quick delivery! We appreciate your positive feedback and are sorry to hear about the delivery issue.
Kind Regards,
James
Delivery Lads were very excellent
Delivery Lads were very good, in formative and friendly.
23 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Shane,
We appreciate you sharing your feedback and are so happy to hear the delivery team was informative and friendly!
Kind Regards,
James
Réponse de Harvey Norman Ireland - Naas
Hi Paul,
We are happy to hear that our service met your expectations with its punctuality and reliability. Thank you for your positive feedback!
Kind Regards,
James
Réponse de Harvey Norman Ireland - Naas
Hi Sergiu,
We're happy to hear that you had a positive experience and received fast and great service. We appreciate your feedback!
Kind Regards,
James
Reasonable pricing & Fast Delivery
The product (printer) was reasonably priced compared to other retailers and delivered in 2 working days.
17 janvier 2026
Réponse de Harvey Norman Ireland - Naas
Hi Vishnu,
We're happy to hear that you found our printer to be reasonably priced and that you received it quickly. We appreciate you taking the time to share your positive experience!
Kind Regards,
Kevin
Fast delivery
Fast delivery
Thanks for the reply Kevin.
My new dining table looking great🎉
17 janvier 2026
Réponse de Harvey Norman Ireland - Naas
Hi Monica,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Ease of shopping online and easily…
Ease of shopping online and easily locate item you’re looking for. Fast efficient delivery
16 janvier 2026
Réponse de Harvey Norman Ireland - Naas
Hi Mary,
We're happy to hear that you had an easy online shopping experience and found what you were looking for! We appreciate your feedback regarding our fast delivery.
Kind Regards,
Kevin
Knowledge in store helpful staff prices…
Knowledge in store helpful staff prices range.
9 janvier 2026
Réponse de Harvey Norman Ireland - Naas
Hi Attila,
We're glad you found our staff helpful and that we offer a good price range. Thanks for your feedback!
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Naas
Hi Noel,
We appreciate you taking the time to leave us this great review! We are so glad you received good service and quick delivery.
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Naas
Hi Brian,
We're glad you find your visits pleasant and efficient, with most items in stock. Thank you for your positive feedback; we appreciate it.
Kind Regards,
James
No contact from store/company to let me…
No contact from store/company to let me know my online click and collect purchase was on back order. Only found out when I went in-store 3 days later! Francis was great, he explained about item on back order and followed up with an email a week later to let me know it was in store.
14 janvier 2026
Réponse de Harvey Norman Ireland - Naas
Hi Elaine,
We appreciate your feedback and apologize for the lack of communication regarding your order. We're sorry for the inconvenience this caused and appreciate you bringing this to our attention. We'll review our processes to prevent this from happening again.
Kind Regards,
Kevin
the person incharge of the pick and…
the person incharge of the pick and collect area is very nice and polite . Total experience very satisfactory
9 janvier 2026
Réponse de Harvey Norman Ireland - Naas
Hi Maribeth,
We appreciate you taking the time to share your feedback. We're happy to hear that you found the pick and collect service satisfactory and the staff member helpful.
Kind Regards,
Kevin
fab product
11 janvier 2026
Réponse de Harvey Norman Ireland - Naas
Hi Linda,
Thank you for taking the time to leave this review we are delighted to hear of your experience with your product.
Kind Regards,
Kevin
Sofa delivery
The dilivery was on time and both dilivery men were very courtious and tidy
14 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Pauline,
We appreciate you sharing your feedback. We're so glad to hear that the delivery was on time and that our delivery personnel were courteous and tidy!
Kind Regards,
Kevin
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