In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnits G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... Voir plus
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We bought several electrical items in Harvey Norman , Naas recently. A young man called Gregg helped us. To say he was the most helpful, courteous assistant!. He answered every question we had, nothin... Voir plus
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The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Naas
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Irlande
- 045 907700
4,5
Excellent
760 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Zanna was brilliant with my partner and…
Zanna was brilliant with my partner and I today in Naas store.
We went in looking to purchase a mattress which is a difficult experience picking the right one.
Zanna was very helpful and informative about each style and brand of mattress.
We were not easy customers by any means but Zanna looked after us.
18 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Teresa,
We're so pleased to hear about your positive experience in our Naas store. It's wonderful that our team member was so helpful and informative, making the mattress selection process easier for you. Thank you for sharing your feedback!
Kind Regards,
Victoria
We had fantastic service from Ken when…
We had fantastic service from Ken when buying a bed and mattress. He was very helpful and knowledgeable and a pleasure to deal with!
18 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Caitlin,
We are so pleased to hear about your fantastic experience when buying a bed and mattress. We appreciate your kind words about our team member's helpfulness, knowledge, and pleasant demeanor.
Kind Regards,
Victoria
Lucas and Niall were extremely helpful
Lucas helped me with my washing machine selection. I didn’t know I would need a very specific size because it would be integrated into my kitchen units. He was patient and extremely helpful.
As the washing machine I choose wasn’t Samsung, Niall then took over to answer further questions and handle my purchase.
I bought a TV from Harvey Norman a year ago and came back for my new washing machine because of the excellent customer service. I was impressed again today, as usual!
Thanks guys!
18 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi there,
We are so pleased to hear about your excellent experience with our team! It's wonderful to know that our colleagues were patient and helpful in assisting you with your washing machine selection and purchase. We truly appreciate your continued loyalty and kind words.
Kind Regards,
Victoria
I had an excellent customer service at Naas Harvey Norman with Bhavna.
I had an excellent customer service experience recently with Bhavna in Naas Harvey Norman. I was selecting a new laptop and I went back on two separate occasions when I met Bhavna who was patient in answering all of my questions. His knowledge about laptops was vast and he answered every single one of my questions (and there were many!). Couldn't recommend Bhavna any more highly, it was a great service experience, Kate S.
27 juin 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Catherine,
We're delighted to hear you had such a positive experience with our team member in Naas. It's wonderful to know that their knowledge and patience made your laptop selection process so smooth. We appreciate your high recommendation!
Kind Regards,
Victoria
Everything was delivered nicely and…
Everything was delivered nicely and very carefully.
Highly recommend!
16 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Matheus,
We are so glad to hear that everything was delivered nicely and very carefully. We truly appreciate your high recommendation!
Kind Regards,
Victoria
Réponse de Harvey Norman Ireland - Naas
Hi Basma,
We're so pleased to hear that your ordering experience was easy and that collecting your item was even simpler. We appreciate your positive feedback!
Kind Regards,
Victoria
Superb customer service
Superb customer service. Always so reliable and helpful. An issue with online order was dealt with efficiently by Francis . Much appreciated- 💯 recommend purchasing from Harvey Norman.
8 juillet 2026
Réponse de Harvey Norman Ireland - Naas
Hi Niamh ,
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team was able to efficiently resolve your online order issue. Thank you for your kind words and recommendation!
Kind Regards,
Victoria
Great service and especially the two…
Great service and especially the two lads that delivered. So nice, set everything up took away the rubbish no hassle. I’m delighted with the whole experience thank you
10 juillet 2026
Réponse de Harvey Norman Ireland - Naas
Hi Cristina,
We're so pleased to hear you had a delightful experience with our service. It's wonderful that our delivery team was so helpful with the setup and rubbish removal. Thank you for your kind feedback!
Kind Regards,
Victoria
Harvey Norman Naas Staff Fantastic 👏
Harvey Norman Naas staff handled the delivery of our new mattress and collection of our old one very professionally. We got plenty of notice in advance and the delivery arrived on time in the good-looking Harvey Norman van. The delivery guys were amazing, really helpful and very careful around furniture and doors.
8 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Good afternoon,
We are so pleased to hear about your excellent experience with our delivery service. It's wonderful that our team was professional, helpful, and careful with your new mattress delivery and old mattress collection. Thank you for your kind words!
Many thanks,
Katie.
Great service
Great service. Zanna was very friendly,helpful and knowledgeable. She understood what we were looking for and ensure that the goods would be delivered quickly as we required them straight away.
11 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Brendan,
We're delighted to hear that our team member provided such friendly, helpful, and knowledgeable service. It's wonderful that they understood your needs and ensured a quick delivery.
Kind Regards,
Conor
I bought a fridge freezer today from…
I bought a fridge freezer today from Niamh. She appeoached me very quickly in a friendly manmer.Very knowledgeable, She listened carefully and understood what I needed. She made the process stress free. I did not feel spoken down to. Best of luck to Niamh.
11 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Eimear,
We're so pleased to hear about your positive experience! It's wonderful that our team member was friendly, knowledgeable, and understood your needs, making the process stress-free. Thank you for your kind feedback.
Kind Regards,
Conor
We had a great experience today
We had a great experience today . We were looking for a mattress. We me Ken who was very helpful. He made the experience actually. Wealth of knowledge with some banter thrown in. We left happy with our purchase and a smile on our faces from talking to Ken . A Gentleman .
11 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Pauline,
We appreciate you sharing your positive experience. We are so glad to hear that our team member was very helpful and knowledgeable, and that you left happy with your purchase.
Kind Regards,
Conor
In order to receive my goods I was…
In order to receive my goods I was informed that I needed to have identification to receive my goods
I had travelled 45 minutes to the nearest store. This information should have been given to me in the initial email not in the final one.
5 juillet 2026
Réponse de Harvey Norman Ireland - Naas
Hi Marian,
We appreciate you taking the time to share your feedback. We understand how frustrating it is to travel a significant distance only to encounter unexpected requirements. We are reviewing our communication process to ensure essential information is provided earlier.
Kind Regards,
Kevin
Always there to help.
30 juin 2026
Réponse de Harvey Norman Ireland - Naas
Hi there,
We're so glad to hear that we were able to assist you. Your positive feedback truly means a lot to us.
Kind Regards,
Victoria
Réponse de Harvey Norman Ireland - Naas
Hi Vaida,
We are delighted to hear that our staff were so helpful. Thank you very much for your kind words and for taking the time to share your experience with us.
Kind Regards,
Conor
Réponse de Harvey Norman Ireland - Naas
Hi Noel,
We are so happy to hear that your order arrived quickly and that you were pleased with our service. Thank you for your positive feedback!
Kind Regards,
Conor
Francis displayed professional sales…
Francis displayed professional sales skills by calling me to say the phone I ordered was out of stock and would take weeks to restock. He offered me the same model but in a different colour, which was available to collect 30 minutes later.
30 juin 2026
Réponse de Harvey Norman Ireland - Naas
Hi Dan,
We're so happy to hear that our team was able to provide such an excellent solution when your initial order wasn't available. We appreciate you sharing your positive experience with us!
Kind Regards,
Conor
April in the Naas branch over by the…
April in the Naas branch over by the range cookers was an absolute star to deal with. Extremely knowledgeable, helpful and friendly. 5 stars all the way!!!
4 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Carol,
We are so happy to hear about your wonderful experience with our team member. We truly appreciate your kind words and positive feedback!
Kind Regards,
Conor
Two guys that delivered the furniture…
Two guys that delivered the furniture were very nice lads and very quick
3 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Ben,
We are so pleased to hear our delivery team was very nice and quick. We appreciate your feedback!
Kind Regards,
Victoria
Delivery was very efficient with two…
Delivery was very efficient with two very pleasant and helpful delivery drivers
3 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Sinead ,
We are so happy to hear that your delivery was efficient and that our drivers were pleasant and helpful. We appreciate your kind words!
Kind Regards,
Victoria
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