In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... Voir plus
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Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... Voir plus
L'entreprise a répondu
Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... Voir plus
L'entreprise a répondu
We bought several electrical items in Harvey Norman , Naas recently. A young man called Gregg helped us. To say he was the most helpful, courteous assistant!. He answered every question we had, nothin... Voir plus
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The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... Voir plus
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Écrit par l'entreprise

Écrit par l'entreprise

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Irlande
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Came to say a special thanks to manager Stephen in Harvey Norman, Naas for his help.
I bought a Dyson fan which was faulty at purchase and sent to Dyson for repairs, but was damaged by DPD on returning it from the repair centre. Dyson have ignored me and I was unable to get a resolution, so contacted the store and Stephen was absolutley terrific.
Thanks again Stephen!

Réponse de Harvey Norman Ireland - Naas
The delivery driver called to give an hour range for the delivery day. The delivery guys were friendly and helpful.

Réponse de Harvey Norman Ireland - Naas
Excellent customer service from all staff especially Ger who helped me pick and buy a new microwave. He went above and beyond to make my experience a positive one. I will be returning thanks to the great staff.

Réponse de Harvey Norman Ireland - Naas
Delivery staff very friendly, and delivered right on time

Réponse de Harvey Norman Ireland - Naas

Réponse de Harvey Norman Ireland - Naas
Nice and helpful staff.
An item advertised I wanted to buy was out of stock when I asked about it.
Only drawback

Réponse de Harvey Norman Ireland - Naas

Réponse de Harvey Norman Ireland - Naas
Very happy... Very professional, quick, clean, thank you to the guys...

Réponse de Harvey Norman Ireland - Naas
Harvey Norman has a great range of products, and you can definitely find something at a good price. The customer service is excellent—the staff are knowledgeable, friendly, and always happy to help. If you’re unsure which product is best for your needs, they’ll take the time to explain your options and help you choose the right one. Highly recommended!

Réponse de Harvey Norman Ireland - Naas
The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an unusually warm day, almost 30 degrees we couldn't empty the freezer of the old fridge until they arrived. It would have been helpful if the driver had phoned again to say we were next on the list. We had gotten a call that morning to say the delivery time would be between 3pm and 6pm. But all in all, the service was fantastic.

Réponse de Harvey Norman Ireland - Naas
Got a phone call stating the time of delivery which I missed, this was followed up with a text message, unfortunately I missed this too. The guys were able to fit the delivery in at the end of a long day for them. They were very pleasant and helpful, and removed all the packing. I was very happy with the service.

Réponse de Harvey Norman Ireland - Naas
Firstly - HN had furniture I liked at my price point. But that was just the start of a dazzling experience.
I walked in on a Saturday morning and chose my furniture. It was all good to go. I was given a 3 year ZERO INTEREST payment plan and the delivery arrived on Tuesday.
No ordering or waiting. No hassle.
The delivery crew were amazing. Super communicative. They arrived on time with plenty of notice. They were quick and friendly.
Honestly - HN is setting a very high bar here.
Competitors don't provide the finance or the quick turnarounds.
Well done HN!

Réponse de Harvey Norman Ireland - Naas
Very mannered salesperson, but didn't tell us about the Samsung Summer Cashback awards. I may have purchased insurance on the product if id known about it on time.

Réponse de Harvey Norman Ireland - Naas
Really nice people to deal with in the store, clearly spelt out all our options. When we eventually made our choice they explained the whole process clearly, how & when it would be delivered, and what would happen with the old machine. The two installers did an impeccable job, removing the old dishwasher effortlessly, installing the new one and leaving our kitchen spotless. All in all a very positive experience, all the people we dealt with are a credit to themselves & Harvey Norman.

Réponse de Harvey Norman Ireland - Naas
The communication regarding delivery was excellent and item delivered safely.
My husband received the goods but he was disappointed with the support from one of the employees who would not help him remove the wrapping. He was advised that it was not his job because the item was a shop display. Given the weight of the fridge my husband would not have be able to access the packaging. One Employee did help. The packaging was not taken away because we were told it was a shop fisplay.

Réponse de Harvey Norman Ireland - Naas
Ordered online at the weekend and product delivered the following Wed with minimum of fuss by the delivery guys, up and running now.

Réponse de Harvey Norman Ireland - Naas
Customers please be aware of the hidden cost of removal of your old sofa. I paid €99 for product 056 delivery premium which does not include the removal of your old sofa. I thought I had it all paid for only to be told of my delivery day no and I had to pay €80 more or be left with my old sofa. The premium only covers delivery installation and removal of the packaging.

Réponse de Harvey Norman Ireland - Naas
Easy online platform, discounted rate. Quick delivery. No nonsense. .

Réponse de Harvey Norman Ireland - Naas
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