In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... Voir plus
L'entreprise a répondu
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... Voir plus
L'entreprise a répondu
Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... Voir plus
L'entreprise a répondu
We bought several electrical items in Harvey Norman , Naas recently. A young man called Gregg helped us. To say he was the most helpful, courteous assistant!. He answered every question we had, nothin... Voir plus
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The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... Voir plus
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Écrit par l'entreprise

Écrit par l'entreprise

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Irlande
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Easy online platform, discounted rate. Quick delivery. No nonsense. .

Réponse de Harvey Norman Ireland - Naas
The two guys that made the delivery were very professional, friendly, and careful in making delivery and setting up the seats

Réponse de Harvey Norman Ireland - Naas

Réponse de Harvey Norman Ireland - Naas

Réponse de Harvey Norman Ireland - Naas

Réponse de Harvey Norman Ireland - Naas
Very pleasant with the service provided.they were punctual with the delivery and were very attentive to our needs , the quality of the service exceeded our expectations.

Réponse de Harvey Norman Ireland - Naas
Amazing products and timely delivery, i will continue to shop.

Réponse de Harvey Norman Ireland - Naas

Réponse de Harvey Norman Ireland - Naas
I was in the Naas store on Friday and wanted to take a moment to acknowledge the outstanding service I received from Leanne.
She was incredibly helpful, friendly, professional, and genuinely went above and beyond to assist me. It was honestly some of the best customer service I have ever received.
Leanne is a real credit to your team, and I hope Harvey Norman recognises the amazing job she is doing. Staff like her make such a difference to the customer experience.
Thank you so much, Leanne, for all your help and kindness. It was very much appreciated.

Réponse de Harvey Norman Ireland - Naas
been eyeing these items for few months and suddenly Harvey norman has sale + gift card. which is more savings!!

Réponse de Harvey Norman Ireland - Naas

Réponse de Harvey Norman Ireland - Naas
The best experience ever and having Ken C. dealing with us form the very beginning made this experience even better! He is not only the nicest person ever, he is kind, efficient, professional and a man of his word! He is the man you are looking when buying furniture. He is taking away all the stress and he is so reliable and he will go above and beyond for you! He is a 10 out of 10 employee and he deserves all the praise in the world. J Brennan came in the equation at the very end of the process and he was very helpful and nice and I thank him as well. All together a beautiful experience! Thank you Ken!

Réponse de Harvey Norman Ireland - Naas
“I had a great experience with the Harvey Norman delivery and installation team. DC and RR were professional, friendly, and very efficient throughout the whole process. They arrived on time, handled everything carefully, and made sure the installation was completed perfectly. They were respectful of the house and explained everything clearly before leaving. Really happy with the service — thank you DC and RR for the excellent job!”

Réponse de Harvey Norman Ireland - Naas
The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would make things a lot easier If the driver could ring people to let them know there is a delay. We were not Informed by Harvey Norman that it was a third party delivering our new appliance and that they do not take away any packaging, that also means that a packaged item has to be signed for without being able to inspect it to make sure it is the correct item or if there is any damage.

Réponse de Harvey Norman Ireland - Naas
Delivery arrived within the time frame stated , they took away my old appliance. Very happy thank you

Réponse de Harvey Norman Ireland - Naas
Delivery itself was seamless. Delivery time updates were prompt. The two lads were very professional bringing large bulky items into the house through hallway and into room without any marks on walls etc.

Réponse de Harvey Norman Ireland - Naas
Mariana B from Harvey Norman Naas is just fantastic. Brilliant customer service.

Réponse de Harvey Norman Ireland - Naas
I just wanted to thank Niall in the kitchen appliances section for his superb customer service. We had a faulty freezer and he managed the whole replacement perfectly. He contacted me regularly to keep me informed and was extremely courteous and helpful. I will absolutely be returning to Harvey Norman, Naas for future purchases. Thank you Niall! Julie

Réponse de Harvey Norman Ireland - Naas
It was agreed with the shop on purchasing the machine that you would be able to collect two old machines. Then when the driver called to let us know the time, again he said he could collect the two old machines. When they attived to deliver the new machine, collecting the 2 old machines was a big problem. They left my wife shaking. With the sight of her shaking from the interaction they took the 2 old machines. This surely could and should be avoided. Would seriously consider buying from HN again if this is to be expected.

Réponse de Harvey Norman Ireland - Naas
I was accurately kept up to date about time of arrival. The installer did a great job & the old machine was efficiently removed by him & his helper. Everything went very smoothly.

Réponse de Harvey Norman Ireland - Naas
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