Paul and Jamie were so professional and a great help when delivering my mattress and bed frame. It was an awkward space to get the mattress and bed frame into the room upstairs and they were fantastic... Voir plus
Établissement
Changer d'établissementUnits 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE
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Lisez les avis des autres
Paul and Jamie were very efficient, friendly, and helpful when installing our new dishwasher. We would recommend them to anyone. -Charles and Silke
L'entreprise a répondu
Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... Voir plus
L'entreprise a répondu
Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Waterford
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, Irlande
- 051 319900
4,6
Excellent
878 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great delivery service
Great delivery service. They even waited around for me when I was delayed getting to the clients house.
10 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Brenda,
We're so glad to hear that you had such a positive experience with our delivery service. It's wonderful to know that our team was able to accommodate your delay.
Many thanks,
Katie.
Mimi
Mimi, the staff member who looked after us was knowledgeable, helpful, detail oriented and extremely pleasant.
12 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Linda,
We appreciate you sharing your feedback. We're so happy to hear that our staff member was knowledgeable, helpful, and pleasant!
Many thanks,
Katie.
Need to put towel slider under fridge…
Need to put towel slider under fridge freezers to prevent scratching tiles when sliding on them sideways through doors (not with wheels turning as when pushing forwards . )
8 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi K Nolan,
We appreciate you sharing your feedback regarding the potential for scratching tiles. We understand your concern about moving appliances and will consider your suggestion for future improvements to prevent such issues.
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Waterford
HI Bejoy,
Thank you for taking the time to leave this review. We are delighted that you would recommend us.
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Waterford
Hi Breda,
Thank you for taking the time to leave this review. We are delighted to hear about your experience with us.
Kind Regards,
Kevin
Such great customer service
Such great customer service, truly a pleasure dealing with you.
Majella Peelo
22 septembre 2025
Réponse de Harvey Norman Ireland - Waterford
Hi Jimmy,
We're so happy to hear you had a pleasant experience with our customer service. We truly appreciate your kind words!
Kind Regards,
Victoria
I was told they would be delivering…
I was told they would be delivering from 11 am to 4.20 pm
They rang at 8 05 am and arrived at ,8.20am
They were very abrupt and told me the fridge would not go in my door.
I told them I would take off the outer packaging and get it in myself
After a few words exchanged I had to sign a form relieving them of all responsibility if it go scratched which it did not
They then informed me that they didn't have to bring it into the house at all
Worst delivery men that I have come across in 57 years of my marriage
As you can expect I have told all my Neighbors and Friends about my experience
24 juin 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Catherine,
We are very sorry to hear about the issues you experienced with your recent delivery. We understand your frustration regarding the early arrival and the difficulties with getting your new appliance into your home. We appreciate you bringing this to our attention. Please email the details to our customer support team, as they will be able to look into this further. customer@support.harveynorman.ie
Kind Regards,
Kevin
Rebecca from the Waterford store was…
Rebecca from the Waterford store was very helpful right from the initial shopping days until all the items were installed. Thank you.
3 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Prinoy,
We're so glad to hear our team provided excellent assistance throughout your shopping and installation process. We appreciate your kind words!
Kind Regards,
Kevin
Arrived within three days
Arrived within three days. Unboxing and assembly straightforward. I'm happy.
23 juin 2026
Réponse de Harvey Norman Ireland - Waterford
Hi John,
We are so happy to hear that your item arrived quickly and that the unboxing and assembly process was straightforward for you. We appreciate your positive feedback!
Kind Regards,
Victoria
Everything Was Perfect
Everything Was Perfect, Keep up the Great Service and Work 100 Percent👍
3 juillet 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Philomena,
We are so happy to hear that everything was perfect for you. We truly appreciate your kind words and your encouragement to keep up the great service and work!
Kind Regards,
Kevin
Click and collect that actually works!
Click and collect that actually works!
Kudos for the team that got my order ready less than 30 min, super satisfied !
1 juillet 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Sérgio,
We're so happy to hear that our click and collect service worked well for you and that your order was ready so quickly! We appreciate your positive feedback.
Kind Regards,
Conor
Very polite
Very polite and delivery men nice as the dryer had to be carried up a flight of stairs to my kitchen and never complained and did it with no bother at all.
3 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Alexandra,
We're so pleased to hear that our delivery team was polite and efficiently carried your dryer upstairs without any trouble. Thank you for sharing your positive experience!
Kind Regards,
Conor
Google pixel pro 10
Called in to buy a phone,met sale rep Shamika in the Waterford store.
She was amazing,talked me through all the pros &cons of all the phones,I picked the goggle pixel pro 10.
Shamika went through everything with me in a friendly manner
1 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Sandra,
We're delighted to hear about your positive experience at our store. It's wonderful that our sales representative was so helpful in guiding you through your phone purchase. Thank you for your kind feedback!
Kind Regards,
Conor
Store was ok i ordered click and…
Store was ok i ordered click and collect which it stated 2hrs I didn't receive the email to go into store for 2 full days
28 juin 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Nicola,
We appreciate you sharing your experience with our click and collect service. We are truly sorry to hear about the delay in receiving your notification. We are reviewing our processes to prevent this from happening again.
Kind Regards,
Conor
He was a very courteous
He was a very courteous, polite, pleasant and capable delivery man who also installed the new machine and removed and took away the old washing machine.
30 juin 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Ann,
We're so pleased to hear that our delivery person was courteous, polite, and capable. It's wonderful that the new machine was installed and the old one removed efficiently. Thank you for sharing your positive experience!
Kind Regards,
Conor
Delivery never arrived on the requested…
Delivery never arrived on the requested date. 5 weeks notice given for the required date
3 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Alan,
We are truly sorry your delivery did not arrive as scheduled despite the ample notice. We are reviewing this internally to prevent future occurrences.To assist you further, please contact our customer support team. customer@support.haveynorman.ie with your order and contact details, Thank you
Kind Regards,
Victoria
Having placed an order for an ultra…
Having placed an order for an ultra scarce portable air conditioner, from recent experience I expected a "sorry it's not in stock" phone call. However a lovely lady broke the bad news but sorted my bad news by offering me an alternative and some money back. True to her word Mr DPD arrived a couple of days later with my only hope of being "cool" Sorry, your name escapes me but thanks 🙏👍.
27 juin 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Edward,
We are so glad to hear that we could help you stay cool! It truly brightens our day to know that our team was able to turn a potentially disappointing situation into a positive experience for you. We always strive to provide excellent service and find the best solutions for our customers, even when unexpected stock issues arise. Thank you for sharing your kind words and for your understanding. We appreciate your feedback!
Kind Regards,
Victoria
Good messaging prior to delivery
Good messaging prior to delivery.
2 very pleasant gentlemen.
1 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi mary Phelan,
We are so pleased to hear that our messaging was good prior to delivery and that our team members were pleasant. We appreciate your feedback!
Kind Regards,
Victoria
Delivery service
Paul and Jamie were very professional and friendly 👏 👌 right people for the right Job.
1 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Hanane,
We are so happy to hear that our team members were professional and friendly. We appreciate your kind words and feedback.
Kind Regards,
Victoria
Réponse de Harvey Norman Ireland - Waterford
Hi Zainab,
We're happy to hear that your online ordering experience was smooth. We appreciate your positive feedback.
Kind Regards,
Victoria
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