Hatshopping Avis 

90
TrustScore 2.5 sur 5

2,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Hat was alright but had to be returned. All fine, except you don't get a refund of original postage (okay, seems sort of fair even if the postage is pretty extortionate), but you have to pay for the r... Voir plus

Noté 2 sur 5 étoiles

From purchase to return to refund took almost 6 weeks. Don't expect any communication from them, they don't reply to emails. German-based company that looks UK based, but it will take longer to receiv... Voir plus

Noté 5 sur 5 étoiles

I ordered before I viewed Trust Pilot UK so was naturally resigned to something happening with transaction (Euro review site 'trustedshops' reviews do fair much much better). However, I ordered a Eisb... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ordered two hats from hatshopping and I want to return one of them. Their website states "you can return it to us within 100 days of receiving it, free of charge". Under "legal notices" the return a... Voir plus

À propos de l'entreprise

  1. Services aux entreprises

Informations provenant de diverses sources externes

As an online shop for headgear, Hatshopping.co.uk offers its customers an extensive range of hats, beanies, flat caps, baseball caps, bandanas and many other trendy accessories.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

90 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,5

Tous les avis

(90)

7 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I never received my order

I never received my order and they are now ignoring my emails about it. I've had to open a dispute through PayPal. DO NOT shop with these guys.

12 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

My positive experience

I ordered a hat from the company less than 2 weeks ago. When I read the reviews here I was concerned and expressed this in an email to them. I had a reassuring response the same day and was informed the hat had been dispatched. I sent another email asking when I could expect delivery and got a response the next day. The hat arrived today and I am very pleased with it! I would certainly use this company again.

3 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

Beware of fraud!

I ordered a beret 9 weeks ago and I have never received it. All this time they kept telling me that they had problems with the post or carriers. Now they are telling me that it is allegedly "out of stock" which is a lie since it is still listed on the website. Now they have the cheek to offer me to chose some other product on their website. Absolutely outrageous!
By the way, there is a lie where they have a Trustpilot sign on the website, i.e. they show their rating as 4.7 while it is much lower. If they don't issue a full refund asap I'll report them to the authorities.

27 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Wundebar

I was a little anxious when shortly after placing my order with what I assumed was a UK based company the confirmation email appeared to be from a German business. However my order was dispatched swiftly, arrived on a Sunday, one day earlier than expected, and was exactly what I wanted. Hats off to them! (Sorry).

26 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

I cannot praise this company enough.

I cannot praise this company enough.
I bought a cap that arrived very promptly by DPD courier from Germany. Sadly, the style did not suit me and I decided to return it.
I informed Hatshopping by email and received a same-day acknowledgement together with instructions on how to print a pre-paid DPD label for free return shipment to Germany. Unfortunately, I had already posted the cap at my expense but, amazingly, the company has said that it will reimburse my costs.
I am truly impressed by Hatshopping, not only for the company's generous returns policy but also for its courteous and very prompt communications. If only all internet shopping was this pleasurable and easy.
Thank you Adrian at Hatshopping!

2 mai 2019
Avis spontané
Noté 3 sur 5 étoiles

Customer service poor - products okay

Products are okay but customer service has put me off buying again from them. Shipment notification had incomplete delivery address and was made to feel it was all my fault despite the full address available in my delivery preferences, the only one! Thankfully the delivery driver recognised my name otherwise it would have been returned to Germany!

4 février 2019
Avis spontané

L’expérience Trustpilot

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