Hausandharbour Avis 

39
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The team was incredibly patient in helping me choose the perfect rug for my living room, and when it finally arrived, it completely exceeded my expectations. I genuinely love every single thing about... Voir plus

Noté 5 sur 5 étoiles

Although we did have a bit of a problem with the rug it was replaced by Haus & Harbour. All correspondence with them was dealt with very quickly, The new rug was delivered and the original exchange... Voir plus

Noté 1 sur 5 étoiles

The rug looked very different to the picture. I am currently waiting for the courier details to be sent through so it can be refunded. It has been almost 2 weeks now and still no more information.

Noté 5 sur 5 étoiles

Recently bought a couple of rugs from Haus and Harbour where the service has been excellent and quality of rugs brilliant. Although I had to return one rug, as did quite fit our space, the refund pro... Voir plus

À propos de l'entreprise

  1. Magasin de tapis
  2. Fabricant de moquette
  3. Magasin de moquette
  4. Magasin de design et de décor intérieur
  5. Magasin d'ameublement et de décoration
  6. Magasin de rénovation

Écrit par l'entreprise

Haus & Harbour is a modern Australian rugs and carpets brand creating premium, design-led pieces for contemporary homes. Inspired by the relaxed rhythm of Australian living, our collections blend timeless textures, soft neutral palettes, and durable materials that feel as good as they look. At Haus & Harbour, we believe a rug is more than just a finishing touch, it is the foundation of a space. Our designs are carefully curated to bring warmth, balance, and quiet sophistication into everyday living. From understated minimalist weaves to richly textured statement pieces, every rug is created to complement modern interiors while maintaining a sense of effortless comfort. Our collections draw inspiration from coastal landscapes, natural fibres, and the calming tones of the Australian environment. The result is a range of rugs that feel organic, versatile, and timeless, designed to evolve with your home and your lifestyle. Crafted with quality and durability in mind, Haus & Harbour rugs are made to withstand the rhythm of daily life while maintaining their beauty over time. Whether placed in a serene bedroom, a welcoming living room, or a refined workspace, each piece is designed to elevate the atmosphere of the space it inhabits. Haus & Harbour exists for those who value thoughtful design, natural elegance, and interiors that feel both relaxed and refined.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

39 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,3

Tous les avis

(39)

39 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Tuscany wool rug fits perfectly in our warm toned living room

This wool rug fits absolutely perfectly in my space,it tied everything together the moment I rolled it out. The texture feels soft yet durable, and the quality is obvious from the first touch. I love how it adds warmth without overpowering the room, and the sizing couldn’t have been more spot-on. It genuinely elevated the whole look and made the space feel more complete and inviting.

28 avril 2026
Noté 5 sur 5 étoiles

Outstanding

The rug arrived in excellent condition, it is exactly how it was depicted in the photo. The quality is outstanding, thank you!

23 avril 2026
Noté 5 sur 5 étoiles

Thank you Haus and Harbour

Thank you Haus and Harbour! I was a little sceptic if the company was real as the rug was online elsewhere for $500 more but it arrived and couldn’t be more perfect! Thanks for the great service and rug. I will be back to buy more

16 avril 2026
Noté 4 sur 5 étoiles

Very rapid attention to my order.

Very rapid attention to my order and delivery. However, the colours of the rug I purchased were much lighter/paler than those on the website, even allowing for photo inaccuracies. The actual rug was far too pale and unsuitable and I passed it on to others. Otherwise, happy.

23 avril 2026
Logo de Hausandharbour

Réponse de Hausandharbour

Thanks you for your much valued words!

We offer a 30-Day Easy Returns policy. You can always exchange or return the rug if not satisfied with colour or quality. We always try our level best to match the exact colours and post real-life images and you can always reach out to us in case of any issue.

Thank you once again for your purchase with Haus & Harbour.

Noté 5 sur 5 étoiles

Couldn't be happier!

Excellent purchase from Haus and Harbour - rug is absolutely beautiful and exactly as per the image. The feel of the rug underfoot is even better than I imagined! Quicky, easy delivery to my door.
All round great experience, and will most definitely be a regular customer.

16 mars 2026
Noté 5 sur 5 étoiles

Hyper personalised service!

What could have been a messy exchange was an incredibly personalised service! So happy to have purchased with them... they were incredibly helpful in finding something for my space. The quality of the rugs is incredible too, great value for money. Will definitly purchase from them again.

14 avril 2026
Logo de Hausandharbour

Réponse de Hausandharbour

Thanks Ana for your kind words!

We, at Haus & Harbour, always prioritise customer satisfaction. We are so happy to hear that you are loving your new rug and happy with our service as well.

Thank you once again for your purchase with Haus & Harbour.

Noté 5 sur 5 étoiles

So happy with my new rug

So happy with my new rug! It looks amazing and was delivered so quickly! The communication and assistance from the customer service team was excellent as well!

27 mars 2026
Noté 3 sur 5 étoiles

Bad communication

Bad communication, had to constantly follow up for update and request tracking information

27 mars 2026
Noté 5 sur 5 étoiles

Excellent quality and after sales service

We bought a 100% wool rug recently and had a small defect on it. It was replaced quickly and the new one is perfect. Very helpful and efficient replacement. Looks gorgeous and is exactly what we wanted.

16 mars 2026

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